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Arenal Suites Bilbao

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arenal Suites Bilbao

Executive Room
Reception
Reception
Standard Single Room, 1 Single Bed
Executive Room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle Maria Muñoz nº6, Bilbao, Vizcaya, 48005
  • Plaza Miguel de Unamuno
    3 min walk
  • Museum of Archaeology Bizkaya
    3 min walk
  • Santiago Cathedral
    3 min walk
  • Bilbao (BIO)
    22 min drive

Room options

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room

Executive Room

Executive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
ibis budget Bilbao City
Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (423)
The price is €75
for 1 night
includes taxes & fees
5 Dec - 6 Dec
ibis budget Bilbao City

About this property

Arenal Suites Bilbao

Bilbao pension in Bilbao City Centre
This smoke-free pension features concierge services, tour/ticket assistance, and free WiFi in public areas.
Arenal Suites Bilbao offers 25 accommodations with hair dryers and complimentary toiletries. These individually decorated and furnished accommodations include desks. Televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

During your stay at Arenal Suites Bilbao, you're just a quick walk from Basque Museum of Bilbao. Enjoy features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 8 minutes by car from Guggenheim Museum Bilbao and 9 minutes from San Mames Stadium
Arenal Suites Bilbao offers its guests tour/ticket assistance and concierge services. WiFi is free in public spaces.

This Bilbao pension is smoke free.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Street parking available

Family friendly

  • Soundproofed rooms

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • TV

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 10:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Estrella Ostatu Motel Bilbao
Estrella Ostatu Bilbao
Estrella Ostatu
La Estrella Ostatu
Arenal Suites Bilbao Bilbao
Arenal Suites Bilbao Pension
Arenal Suites Bilbao Pension Bilbao

Arenal Suites Bilbao Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 61 out of 194 reviews" "
Rating 8 - Good. 86 out of 194 reviews" "
Rating 6 - Okay. 27 out of 194 reviews" "
Rating 4 - Poor. 14 out of 194 reviews" "
Rating 2 - Terrible. 6 out of 194 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay; perfect for the solo traveller
Good bed, amazing shower, balcony overlooking the road and peace of mind for the duration of my stay --- could not ask for more. Everything in the city is in reasonable walking distance. Likely will return in a few days before heading back home.
Stayed 3 nights in Jul 2024

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great location, walking distance to everywhere. Building is undergoing renovation so stairwell is dark and dingy, but don’t let this put you off…… rooms are fabulous, new and clean. Bathroom sparklingly clean, lots of hot water. Beds comfortable. Room very very quiet, no outside noise at all although street was bustling - very well insulated. Staff lovely and welcoming with good communication. A few things missing from room but I suspect these may come when renovation is complete. ie safe was locked (could have asked for it to be opened but it wasn’t a problem), no drinking glasses, a mini fridge for our water would be good and tea & coffee making would be really useful. Would definitely stay here again and would definately recommend due to location and comfort of room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely friendly and helpful, carrying my big suitcase up the steep stairs for me (I didn’t ask them to!). The agreed to us leaving luggage before and after our check in. The room was comfortable with good facilities and a great location. We were at the back of the hostel so despite building works and bars downstairs (at the front of the hostel) we couldn’t hear any of the noise. We’d stay again!
Stayed 3 nights in Oct 2023

8/10 Good

Ian

Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable, the room practical and the check-in efficient. I like the fact that there is codes on doors (no key to carry). The hotel location is very central. I spend a night there for 66€ so I definitely recommend this place for a short stay in Bilbao!
Stayed 1 night in Aug 2023

10/10 Excellent

Maya

Stayed 2 nights in Aug 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for old town.
I booked this place due to the location and it didn’t disappoint! Rooms are basic, but very clean. My only slight annoyance was there was only one working plug socket in the room. Service was great. The guy behind the reception desk was super helpful, though had limited English. Noise was a bit of an issue in the night - I think that as there’s no soft furnishings anywhere sound just echoes throughout all rooms, slightly annoying but not a huge problem. If you’re looking for an affordable guesthouse and basing on an old town location I’d thoroughly recommend!
Stayed 2 nights in Jul 2023

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real little gem behind an inconspicuous door of the street, an old wooden staircase like going back in time. Helpful friendly staff. Having a bit is Spanish was helpful when booking in. Rooms were basic but spotlessly clean. Great area in the old part of town.
Stayed 2 nights in Apr 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice older hotel in the old city center
It is a nice older hotel in the old part of the city where only pedestrians are allowed. My room and bathroom were both large, the breakfast was a typical Spanish breakfast: coffee, fresh orange juice, a croissant and tostada with tomatoes and olive oil. There are two items to be aware of. First, there is no elevator and it is 26 stairs up to the lobby and 20 stairs up to each additional floor. Second, they do NOT have air conditioning, just a small fan in the room - I slept with the window open and fan at the foot of the bed with no sheet on, and it was still warm (they are having a heat wave in Europe). Otherwise, I found the hotel to be very nice and in a great location, less than 10 minute walk from the train station and with many restaurants, cafes and bars nearby. I would definitely stay here again.
26 stairs from the street to the lobby
Stayed 4 nights in Aug 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Essentially booked because it was cheap and central but was impressed with the cleanliness of the hotel, the niceness of the breakfast and location generally. Had good nights sleep in spite of being right in the centre of the old town. Nice stay and good value for money.
Stayed 2 nights in Aug 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great little hotel right in the middle of casco viejo area. Plenty bars and restaurants on the street and nice plazas nearby, but no noise in the room. Staff were very nice and helpful. Breakfast basic but ideal. We would definitely recommend for a weekend in Bilbao.
Stayed 3 nights in May 2022

2/10 Terrible

Ricardo, Villarcayo

Disliked: Staff & service, amenities
Pésima atención al cliente en la recepción
Stayed 1 night in Feb 2022

4/10 Poor

Ricardo, Villarcayo

Liked: Cleanliness
Disliked: Staff & service, amenities
He estado 4 veces y la habitación siempre me ha parecido bien para el precio, pero el proiblema lo tuve en recepción la última que me trataron en público como si fuera hacer uso de la habitación diferente al contratado (1 persona). Entiendo ese hostal pueda tener clientes hagan ese tipo de irregularidades pero no deberian generalizar a todos y los encargados deberian ser mas amables
Stayed 1 night in Sep 2021

8/10 Good

Daniel B

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Chris

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the host was excellent. A little noise late at night since you are right above the tapas bar. No air condition but there was a fan in the room.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very good.
Very good and tranquil place. Nice area and very adequate service.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in The Old Town, but the front room is extremely noisy, especially when the street musician begins playing electronic rock and roll at 10 pm. Clean room, but relatively austere.
Stayed 2 nights in May 2019

6/10 Okay

Hans

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very spartan ...
Stayed 2 nights in May 2019

6/10 Okay

Tony

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location in old part of townxxxxxxxxdxxxxxddddfgghhhgsdhjhrsdhudsjtrwqryuuuuuuh
Stayed 2 nights in Apr 2019

8/10 Good

Anna, Germany/USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well-priced family-run hotel in old town. The hotel offers a good breakfast (fresh orange juice, coffee, croissant, bread with butter and jam), toiletries. The room was clean and comfortable. The only issue could be a noisy street, but only until 11 pm.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Superb location in the old town.
Great lively location in the old town. Close to the main square and metro. Beware there is no lift which might be an issue for some people.
Stayed 4 nights in Oct 2018