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Hotel Silken Indautxu Bilbao

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Silken Indautxu Bilbao

Exterior
Terrace/patio
Daily buffet breakfast (EUR 18 per person)
Junior Suite
Coffee shop

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
Plaza Bombero Etxaniz S/n, Bilbao, Vizcaya, 48010
  • Ensanche
    1 min walk
  • Plaza Moyua
    9 min walk
  • Dona Casilda Iturrizar Park
    9 min walk
  • Bilbao (BIO)
    17 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Triple Room

Down duvets, minibar, in-room safe, desk

Standard Triple Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double or Twin Room, Terrace

Down duvets, minibar, in-room safe, desk

Club Double or Twin Room, Terrace

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Down duvets, minibar, in-room safe, desk

Family Room, 2 Bedrooms, Connecting Rooms

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Club Double or Twin Room

Down duvets, minibar, in-room safe, desk

Club Double or Twin Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Down duvets, minibar, in-room safe, desk

Standard Double or Twin Room

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room, Terrace

Down duvets, minibar, in-room safe, desk

Standard Double or Twin Room, Terrace

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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Front of property

Hesperia Bilbao

Pet-friendly
Free WiFi
Air conditioning
Gym
4.5 out of 5, Wonderful, (1092)
The price is €81
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hesperia Bilbao

About this property

Hotel Silken Indautxu Bilbao

Hotel with a fitness center, near San Mames Stadium
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Hotel Silken Indautxu Bilbao offers 184 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, designer toiletries, bidets, and complimentary toiletries.

This Bilbao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the helpful staff at Hotel Silken Indautxu Bilbao. During your stay, you're just a quick walk from Ensanche. You'll find features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Etxaniz, a bistro that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • 13 minutes by foot from San Mames Stadium and a 4-minute drive from Guggenheim Museum Bilbao
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 4306 square feet (400 square meters) and includes a conference center. A fitness center, a library, and a terrace are also featured at the business-friendly Hotel Silken Indautxu Bilbao. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Silken Indautxu Bilbao was completed in June 2020.

This 4-star Bilbao hotel is smoke free.

The hotel hosts a free manager's reception daily.
Etxaniz - This bistro specializes in local cuisine and serves lunch and dinner.
Indautxu - This diner serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 18 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Etxaniz
  • Indautxu

Things to do

  • Bike rentals
  • Fitness centre
  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (4306 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • This property does not have any lifts

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Renovated entire property – June 2020
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Pillow menu

Bathroom

  • Bath or shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 45 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - B01568344
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September.

Property is also known as

Bilbao Hotel Silken Indautxu
Bilbao Indautxu
Hotel Silken Bilbao
Hotel Silken Bilbao Indautxu
Hotel Silken Indautxu
Hotel Silken Indautxu Bilbao
Indautxu
Indautxu Bilbao
Silken Indautxu
Silken Indautxu Bilbao
Silken Indautxu Bilbao Bilbao
Hotel Silken Indautxu Bilbao Hotel
Hotel Silken Indautxu Bilbao Bilbao
Hotel Silken Indautxu Bilbao Hotel Bilbao

Hotel Silken Indautxu Bilbao Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 349 out of 952 reviews" "
Rating 8 - Good. 445 out of 952 reviews" "
Rating 6 - Okay. 117 out of 952 reviews" "
Rating 4 - Poor. 30 out of 952 reviews" "
Rating 2 - Terrible. 11 out of 952 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They offed kind side bed they put to single together!
Stayed 2 nights in Aug 2024

10/10 Excellent

Belen

Stayed 1 night in Jul 2024

10/10 Excellent

Cary, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a nice are you can walk pretty much anywhere from there. Also the metro station is just a couple of blocks away. The staff was super friendly, our waiter at the terrace was Gabriel, he was always prompt to serve and was super friendly and did an awesome job recommending us thing to do in Donostia.
Stayed 5 nights in Jun 2024

10/10 Excellent

Yaron

Stayed 2 nights in Jun 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2024

6/10 Okay

Purva

Disliked: Property conditions & facilities
It’s 3.5 star at best
Lot of noise from outside. Staff wasn’t friendly but useful enough. Shower was unclean. Bed was reasonably comfortable. A/C worked randomly. No coffee making machine.
Stayed 4 nights in May 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel. Good breakfast.
Stayed 2 nights in May 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

JAIME

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Expensive for a hotel without a/c and with a very bad internet access
Stayed 1 night in May 2024

10/10 Excellent

ISAURO

Travelled with family
Great Stay,
Great, Hotel 100% recomended
Stayed 5 nights in Apr 2024

8/10 Good

Pryanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to be in, safe and easy walk to all attractions
Stayed 2 nights in Apr 2024

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Stayed 3 nights in Feb 2024

8/10 Good

MAXIMO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location of the city of Bilbao. Walking distance to Metro station or bus stops. Close to many restaurants and generally safe. The bathtubs are small and it is very loud staying near an elevator. Staff was very pleasant.
Stayed 5 nights in Nov 2023

10/10 Excellent

Paul

Stayed 1 night in Nov 2023

10/10 Excellent

ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Great hotel in good location. Most of Bilbao is walkable so the location of this hotel fits great with my needs. Lovely rooms and service.
Stayed 1 night in Nov 2023

10/10 Excellent

Margaret Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was a good size and having my own balcony with outdoor seating and table was an unexpected extra. The reception staff were very helpful. The location of the hotel was perfect for the Guggenheim and Museo de Bellas Artes.It was a more complicated walk to the old town, but worth it. There is a taxi rank outside the hotel
Stayed 4 nights in Oct 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern city centre hotel
I was staying for an educational course and all the facilities were excellent. Not too expensive. Many places nearby for cheap meals.
Stayed 4 nights in Oct 2023

8/10 Good

GODFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast choice and service
Really great breakfast choice and service, however underground car park was a nightmare to get into being extremely narrow.
Stayed 2 nights in Sep 2023

10/10 Excellent

Richard J

Stayed 2 nights in Sep 2023

8/10 Good

Maria, Liverpool

Travelled with partner
Liked: Cleanliness
Stayed 4 nights in Sep 2023

10/10 Excellent

Mauricio

Stayed 3 nights in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Ciaran

Liked: Cleanliness, staff & service, room comfort
Not bad; but not four stars, though.
Hotel is a little tired looking; certainly not the same standard as other 4* hotels in the area. Chipped tiles, worn furniture in the common areas make it look a bit sad. Service and food is good, location is OK. It's not bad value, just needs a little TLC.
Stayed 2 nights in Aug 2023

6/10 Okay

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was clean and staff were friendly however a couple items bothered us during our stay. The hotel implements an “environmental” policy which to me really just looks like a cost-saving measure. They limit the air conditioning to temperatures above 27C. This made our stay very uncomfortable as we were hot in the room. Also, the wifi is very slowly and almost not worth using.
Stayed 2 nights in Aug 2023