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Hotel Palacio Muñatones

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palacio Muñatones

Interior
Front of property
Reception
Hallway
Comfort Double Room, 1 Queen Bed, Resort View | Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Barrio San Julian, 61, Muskiz, 48550
  • La Arena Beach
    3 min drive
  • Muskizko Batzokia
    20 min walk
  • Muskiz Station
    3 min drive
  • Bilbao (BIO)
    25 min drive

Room options

View all photos for Comfort Double Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Comfort Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Standard Single Room, Housekeeping, Garden Area

  • Sleeps 1
  • 1 Double Bed

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includes taxes & fees
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About this property

Hotel Palacio Muñatones

Beaux Arts hotel with free parking connected to a shopping center in Muskiz
This hotel features a restaurant, a health club, and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning.
Hotel Palacio Muñatones offers 13 accommodations with safes and hair dryers. These individually decorated and furnished accommodations have separate dining areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include rainfall showerheads, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Hotel Palacio Muñatones, you'll be connected to a shopping center and within walking distance of La Arena Beach. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, mini golf, and a playground
  • Just a 3-minute drive from La Arena Beach and 10 minutes from Port of Bilbao
  • Local-area and beach shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A health club, a terrace, and an arcade/game room are also featured at the family-friendly Hotel Palacio Muñatones. Self parking is free.

Smoking is allowed in designated areas at this Beaux Arts Muskiz hotel.

The hotel hosts a free manager's reception daily.
Hotel Palacio Muñatones has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Local area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 8.00 for adults and EUR 5.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Arcade/games room
  • Health club
  • Mini golf
  • Playground

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Mini golf
  • Playground
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Hardwood flooring in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Dining room

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in from noon - 11:30 AM and 8:00 AM - 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8.00 for adults and EUR 5.00 for children
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Palacio Muñatones Muskiz
Hotel Palacio Muñatones
Palacio Muñatones Muskiz
Palacio Muñatones
Hotel Palacio Muñatones Hotel
Hotel Palacio Muñatones Muskiz
Hotel Palacio Muñatones Hotel Muskiz

Hotel Palacio Muñatones Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 75 reviews" "
Rating 8 - Good. 37 out of 75 reviews" "
Rating 6 - Okay. 5 out of 75 reviews" "
Rating 4 - Poor. 1 out of 75 reviews" "
Rating 2 - Terrible. 0 out of 75 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is OK for a one night stay in order to take the ferry next day. The hotel was clean and the room was comfortable enough. Unfortunately it is right next to an oil refinery which polutes the atmosphere. On a very warm night we were unable to leave the window open because of this.
Stayed 1 night in Jul 2024

6/10 Okay

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Good, except the mattress.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely family run hotel, sensitively restored to a high standard in a small residential area just outside Muskiz. Friendly and helpful staff. Rooms are beautifully furnished. Although it is advertised as having a restaurant, it does not serve evening meals and we were directed to the local town which was very run down and although there were a few bars open, none served food and the restaurants we found were all closed. The factory referred to in other posts is in fact a massive oil refinery supplying 11,000 l oil daily and is a massive blot on the landscape. Though we could not see it from our room, nor does it produce any significant noise or fumes, it is hard to ignore.
Stayed 1 night in May 2024

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Industrial landscape but convenient
Like many other reviews, this hotel is in a great location for a one night stay before the ferry. But, the oil refinery outside the window isn’t great!!
Stayed 1 night in Apr 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location for ferry port.
Good location if catching the ferry for Bilbao with a lovely beach and restaurants 5 minutes drive away. Hotel was very comfortable and nicely decorated. Continental breakfast was good and varied. Refinery is a bit of an eyesore during the day but as it was a quick stopover it didn't worry us and at night it looked quite nice all lit up.
Stayed 1 night in Oct 2023

8/10 Good

Antony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good although view from bedroom window of vast industrial complex not great
Stayed 1 night in Oct 2023

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Oct 2023

8/10 Good

Darlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and friendly staff, but they knew little english so we had to speak in broken languages
Stayed 1 night in Sep 2023

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, bad location
Lovely, clean, ambient hotel with a friendly service, but right next to a noisy and smelly factory plant right out of the window
Stayed 1 night in Sep 2023

8/10 Good

P.BH.

Stayed 1 night in Aug 2023

8/10 Good

S R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stop
Excellent location for Bilbao Ferry Port, interesting building, Good Breafkast everyone very helpful. Positioning of hotel next to Oil Refinery not so good with a constant hum from the machinery. Good overnight stop.
Stayed 1 night in Jun 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Sean

Stayed 1 night in May 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, excellent staff and service. The room was very comfortable and clean. Comfy bed. Wouldn’t hesitate to stay again and recommend.
Stayed 1 night in May 2022

8/10 Good

Mary

Stayed 1 night in May 2022

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely cabin room
We had one of the outside cabin rooms which was lovely - nicely decorated & very clean. The hotel is well located for access to the port & the town, but still quiet. The downside of this location is the oil refinery right next door but as the cabins face in to the garden area it’s not a problem. In fact it’s quite spectacular at night when it’s all lit.
Stayed 1 night in Oct 2021

8/10 Good

Graham

Liked: Cleanliness, staff & service, room comfort
Convenient for the Bilbao ferry terminal
The hotel is convenient for sailing from Bilbao ferry terminal, but is next to an industrial suburb, so the outlook is not great. Hotel is friendly and adequately appointed. The staff speak no English but somehow communication is achieved. The breakfast was fine, the dinner very simple with a choice of only two main dishes, but adequate and reasonably priced.
Stayed 1 night in Oct 2021

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great couple and in the hotel beautifully finished tasteful modern right on the coast ideal. Off on your way to the ferry
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building. Cute quirky rooms. Clearly quality with marble shower. Super friendly member of staff. Thought breakfast little expensive for continental but adequate. Would recommend
Stayed 1 night in Jul 2021

8/10 Good

Alistair

Stayed 1 night in Sep 2020

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Apr 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in an industrial nightmare
Thé welcome is warm and friendly, rooms comfortable, bathrooms spacious And owners are a delight. However it is set on a hill above Muskiz looking down at the most appalling industrial factory view that belches out noxious fumes morning noon and night and that is a major strike against what is otherwise a great stop over.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location for easy travel to ferry port with secure off road parking. The location was isolated but within travelling distance both by car and local buses to Bilbao
Stayed 1 night in Oct 2019