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Holiday Inn Express Bilbao, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Bilbao, an IHG Hotel

Exterior
Exterior
Down duvets, individually furnished, desk, iron/ironing board
Free daily buffet breakfast
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
Zarandoa Kalea, 5, Derio, Vizcaya, 48160
  • Bilbao City Hall
    12 min drive
  • Plaza Nueva
    14 min drive
  • Plaza Miguel de Unamuno
    16 min drive
  • Bilbao (BIO)
    4 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Down duvets, individually furnished, desk, iron/ironing board

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Down duvets, individually furnished, desk, iron/ironing board

Standard Room, 2 Single Beds

  • 17 sq m
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Down duvets, individually furnished, desk, iron/ironing board

Standard Room

  • 17 sq m
  • Park view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

  • 17 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Down duvets, individually furnished, desk, iron/ironing board

Standard Room, 2 Single Beds

  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

  • 17 sq m
  • Park view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Room
Hotel New Bilbao Airport
Free airport shuttle
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (631)
The price is €89
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel New Bilbao Airport

About this property

Holiday Inn Express Bilbao, an IHG Hotel

Eco-certified hotel with free breakfast and airport shuttle service
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, a business center, and conference space.
Holiday Inn Express Bilbao, an IHG Hotel offers 114 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. Beds feature down comforters. A pillow menu is available. 20-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

This Derio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Bilbao, an IHG Hotel. During your stay, you'll be close to Guggenheim Museum Bilbao. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Guests have great things to say about the breakfast and the helpful staff
  • 12 minutes by car from Guggenheim Museum Bilbao and 13 minutes from San Mames Stadium
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 30 square feet (3 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Holiday Inn Express Bilbao, an IHG Hotel. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Derio hotel.

Guests are served free buffet breakfast on weekdays from 5:00 AM to 10:00 AM.
URBE - This restaurant serves lunch and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free return airport shuttle from 5:00 AM to 10:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Free buffet breakfast available weekdays 5:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • URBE

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (30 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 20-inch flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express Bilbao, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Bilbao
Holiday Inn Express Bilbao Derio
Holiday Inn Express Bilbao Hotel
Holiday Inn Express Bilbao Hotel Derio
Inn Express Bilbao Hotel
Holiday Inn Express Bilbao
Holiday Express Bilbao, An Ihg
Holiday Inn Express Bilbao an IHG Hotel
Holiday Inn Express Bilbao, an IHG Hotel Hotel
Holiday Inn Express Bilbao, an IHG Hotel Derio
Holiday Inn Express Bilbao, an IHG Hotel Hotel Derio

Holiday Inn Express Bilbao, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 492 out of 1001 reviews" "
Rating 8 - Good. 323 out of 1001 reviews" "
Rating 6 - Okay. 115 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Anna

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great issues with cleanliness in breakfast area
The breakfast area was dirty indeed. To make it worse, when you asked the staff to clean the table so we could use it, he cleaned it partially and throwing leftovers to the floor and never picked it up. We experienced the same problem the two days we stayed. This greatly penalizes all the other good things from the hotel, up to the point that I don't recommend staying at this place
Stayed 2 nights in Aug 2024

8/10 Good

Louis

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
the accident at work
when I left the hotel wanting to go airport transfer, unfortunately the driver got behind the wheel, without opening the passenger door or luggage space, and drove off. Got help from the reception to order a taxi. Have stayed at this hotel 20-30 times and know the procedures, otherwise satisfied with the hotel
Stayed 1 night in Aug 2024

6/10 Okay

Kammi

Travelled with family
Liked: Staff & service
Ok
Close to airport, shuttle to and from airport. Can shuttle to airport to catch bus to go into/come back. "Couch/cot" cover had spots and was very flimsy.
Stayed 2 nights in Aug 2024

10/10 Excellent

Myra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great, if you need a quick access to the airport. Shuttlebus for super convenient and brown often making it easy to get to the airport at any time.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very convenient to the airport. Staff were very friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is good. The staff is very helpful
Stayed 5 nights in Aug 2024

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and efficient, rooms very comfort. But, dining options overpriced, shuttle to airport was problematic - we were lucky to get places on the minibus but many customers were disappointed not to which would have been extremely stressful and counter to the capacity and ease of the shuttle service advertised
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mr Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and a great night sleep after a long drive
Stayed 1 night in Aug 2024

10/10 Excellent

Hazel

Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Nice AND Quiet, very good AND friendly service
Stayed 1 night in Aug 2024

8/10 Good

Peter

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Room comfort
Conveniently located near the airport for early morning flights
Stayed 1 night in May 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and lovely choice of continental breakfast. Rooms are lovely
Stayed 1 night in Jul 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location- only 5 minutes to the airport in hotel provided shuttle. Bar and restaurant onsite. Very helpful staff and the room was very clean. I would stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Good facilities that are accessible.
Stayed 4 nights in Jul 2024

8/10 Good

MARIELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una buena alternativa cerca del aeropuerto y lejos de la ciudad. Los empleados muy amables. El restaurante que está al lado no era muy bueno pero al menos está disponible, lo cual suma unos puntos porque el hotel está lejos de la ciudad y no hay otras alternativas para cenar si estás sin auto.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was really good. Even if it was close to the airport you didnt hear the plane. The breakfast was more than satisfying and the room was good to.
Stayed 4 nights in Jul 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Fabrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean,the staff is really friendly. Breakfast with large variety of food.
Stayed 1 night in Jul 2024