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BYPILLOW Amari

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for BYPILLOW Amari

Exterior
Flat-screen TV
Flat-screen TV
Deluxe Double Room
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Rekalde Zumarkalea 12-14, Bilbao, 48009
  • Ensanche
    1 min walk
  • Guggenheim Museum Bilbao
    5 min walk
  • Bilbao Fine Arts Museum
    5 min walk
  • Bilbao (BIO)
    12 min drive

Similar properties

Front of property
Hesperia Bilbao
Pet-friendly
Free WiFi
Air conditioning
Gym
4.5 out of 5, Wonderful, (1000)
The price is €90
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hesperia Bilbao

About this property

BYPILLOW Amari

Hotel with a 24-hour front desk, a short walk to Guggenheim Museum Bilbao
Along with self parking, this smoke-free hotel has coffee/tea in a common area and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
BYPILLOW Amari offers 28 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Bilbao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at BYPILLOW Amari. During your stay, you're just a quick walk from Guggenheim Museum Bilbao. Enjoy features like free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 5-minute walk from Guggenheim Museum Bilbao and a 3-minute drive from San Mames Stadium
As a guest of BYPILLOW Amari, you'll find a library, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. BYPILLOW Amari also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This Bilbao hotel is smoke free.

Room service is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage
  • Off-site parking within 787 ft (EUR 18 per day)

Food and drink

  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in shower
  • Handrails in stairwells
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between October 1 and April 1.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 18 per day
  • Nearby parking fee: EUR 18 per day (787 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at BYPILLOW Amari.

Property is also known as

Cosmov Bilbao Hotel
Cosmov Hotel
Cosmov Bilbao
Cosmov
Amari by Pillow
Cosmov Bilbao Hotel
BYPILLOW Amari Hotel
BYPILLOW Amari Bilbao
Cosmov Bilbao Hotel**
BYPILLOW Amari Hotel Bilbao

BYPILLOW Amari Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 255 out of 401 reviews" "
Rating 8 - Good. 112 out of 401 reviews" "
Rating 6 - Okay. 25 out of 401 reviews" "
Rating 4 - Poor. 6 out of 401 reviews" "
Rating 2 - Terrible. 3 out of 401 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Noisy pipes
Hotel is in need of updating although it was clean it’s dated the plumbing is super noisy in all rooms when water is used
Stayed 2 nights in Aug 2024

6/10 Okay

Patrizia

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Got consistently locked out of the room and had to go back downstairs to (very helpful) personnel; bathroom noisy throughout the night with startling water flushes; haven’t slept in days.
Stayed 3 nights in Aug 2024

8/10 Good

Rebecca Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel in a wonderful area in Bilbao. We were greeted with the friendliest staff on arrival who gave us fantastic dining tips (I didn’t catch her name but shout out to whoever was working on 2nd Aug in the afternoon). The room is spacious, very clean and had a big window overlooking the street which was great. The bed is a bit creaky, there’s some scuff marks on the walls and the plumbing makes noise when using the bathroom but it didn’t bother us so much. We’ve paid similar prices for hotels in other regions for a bit more but it seems Bilbao hotels are more expensive generally. The hotel is also walkable to many spots and close to the Moyua metro station which is convenient for heading to the beach. Would recommend this hotel if you’re staying in Bilbao.
Stayed 3 nights in Aug 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel with really wonderful and helpful staff which increases its appeal. The rooms are nice enough, though a little tired, they could do with a paint refresh and also the plumbing needs to be looked at as it made a loud noise when you use the water or flush the toilet. The location is excellent and lots of amenities and restaurants nearby. Great for a couple of days stay to explore Bilbao
Stayed 2 nights in Jul 2024

10/10 Excellent

ERIC

Stayed 1 night in Jun 2024

6/10 Okay

Amelia

Liked: Cleanliness, staff & service
No window to look out of. Sort of stark.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent well-located hotel.
I stayed here twice in a month, with different levels of rooms. The most basic room was fine. My 2nd room was one degree up in room type, and was a very pleasant surprise- a much larger, corner room with views onto 2 streets. The only problem I had, with both rooms, is that the shower drains slowly, onto the floor. So I built a “dam” out of a hand towel, and that solved the problem. This hotel is right at the first stop on the airport bus-very convenient.
Stayed 1 night in Jun 2024

8/10 Good

Silvia L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Excellent location. Parking available but complicated. Friendly staff. Good choice for the money. Stay here specially if you don’t have a car!
Stayed 2 nights in Jun 2024

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very close to Guggenheim Museum and also the Bellas Artes Museum. Surrounded by very good eateries.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Sightseeing Base
Hotel is functional, clean & super convenient for sightseeing.
Stayed 1 night in Jun 2024

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good shower andbed. Close to guggenheim.
Stayed 2 nights in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Natalia Carmen, Elk Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Nigel

Travelled with partner
First stop on the bus from the airport. No issues with checking in slightly earlier than due. Staff friendly & knowledgeable of the area. Couple of great bakeries close by so that addressed the breakfast needs.
Stayed 1 night in May 2024

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
noisy toilets and showers.
very nice looking clean hotel in what looks like part of a larger building. reception area good and a lift to the 1st floor. think there was only ground level plus floor 1.? staff were on the whole pleasant and helpful although we were warned that the overall attitude of this area of Spain was subdued. room was nice and cool so aircon not really required. one big downside was the showers and toilets in all the rooms made a big noise when used. like a massive motor type groaning every time someone flushed the toilet or had a shower. not good at 5/6 am when people were getting up. for this reason i would not stay again although location was perfect.
Stayed 3 nights in May 2024

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Guggenheim and Bellas Artes museums. Very walkable to Old town
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I need
Clean and comfortable, well equipped and well positioned, just what I needed. The hotel is rooms only, no bar/restaurant or even breakfast available but the room was good, the staff helpful and reasonably priced
Stayed 2 nights in May 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, cleaning and the staff really nice and helpfully
Stayed 2 nights in May 2024

8/10 Good

Gillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous welcome at reception, friendly staff, very welcoming & helpful. Room was clean & comfortable, great view onto the street & up to the Guggenheim Bridge.. walls were a little stained, nothing a quick lick of paint wouldn’t fix.. All round fabulous stay..
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good value rooms in central Bilbao
Staff were incredibly friendly and helpful. Location is incredible. All areas were very clean. The bathroom was quite noisy at night with the water tank refilling and the rooms weren’t fully soundproofed but overall good for the price.
Stayed 2 nights in Apr 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget choice
Great budget option! Room was pleasant and comfortable, while being well located.
Stayed 1 night in Apr 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly!
Great experience during our stay, we were made very welcome by reception and they were so helpful in supporting to book a taxi. Very good with my young son and always had a smile. We will definitely be coming back, thank you!
Stayed 2 nights in Apr 2024

6/10 Okay

Tyler

Liked: Amenities
Disliked: Staff & service
Just checked out of this property today. Didn’t have the most pleasant experience, but also wasn’t horrible. Checkin was easy and the area around it has lots to see and eat at. The room, was… okay. There were scuff marks on the wall, the sheets were clean but had black markings on them (that I’ll assume are just wear and tear stains, the room was exceptionally warm and the thermostat did not allow you to take it off of heat. In the bathroom, the shower only had half of a door. I understand that’s the “design”, but it allowed for water to splash everywhere outside of the shower. Additionally, the sink did not drain water, at all. Water pressure was good and was hot so that’s a plus. One downside is the walls are very thin. You can hear your neighbors very easily. My room was only $80 on a Wednesday night, so you get what you pay for, but I’ve seen this room go for $130 on the weekends easily and I don’t think at a price like that it’d be worth it. The only big upside is the proximity to the Guggenheim. WiFi worked well. If it says “courtyard view”, it’s not really much of a courtyard and is a bit misleading in my opinion. Hope this info helps on my experience for anyone looking to book a hotel in Bilbao. I’d give it a 6.5/10 score.

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

kiana

Stayed 2 nights in Mar 2024