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 Bilbao • 1 Room
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Casual Bilbao Serantes

1-star property
Calles Somera,14, Bilbao, (01) 562 1066
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4.0 out of 5
Very good!
See all 1 ebookers Reviews

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Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Single Room Exterior Private Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Casual Bilbao Serantes, you're just a quick walk from Bay of Biscay. Enjoy features like free WiFi in public areas, plus dry cleaning service and concierge services.

  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Santiago Cathedral and Ribera Market

Casual Bilbao Serantes ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Casual Bilbao Serantes

Family (1)
4 out of 5
Gut gelegen in der Altstadt. Zimmer sind zweckmässig eingerichtet und sauber. Habe während meines Aufenthalts nie jemanden von der Pension zu Gesicht bekommen!?

Posted by on 14 Jul 2023

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Comment from Hotel Management

20 Aug 2023 by Manager

Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

About the Casual Bilbao Serantes

Location Calles Somera,14, Bilbao, 48005

Property Features

Casual Bilbao Serantes offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Casual Bilbao Serantes also features laundry facilities, dry cleaning/laundry services, and express check-in. This Bilbao pension is smoke free.

  • 7 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Train station: Bilbao-Abando Station (1.3 km / 0.8 mi)
  • Metro station: Casco Viejo Station (0.3 km / 0.2 mi)

Room Amenities

Casual Bilbao Serantes offers 7 air-conditioned accommodations with a safe and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Fridge
  • Microwave
  • Electric kettle
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Portable fan
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

This property does not have a front desk. Guests will receive an access code. A virtual front desk provides assistance to guests.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Carte Blanche, debit cards and cash. Contactless check-in and contactless check-out are available.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • No front desk
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Virtual front desk
  • Private entrance
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No lifts
  • Property registry number - HBI00434
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 17 per night (1640 ft away)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casual Bilbao Serantes Motel
  • Casual Serantes Motel
  • Casual Serantes
  • Casual Bilbao Serantes Bilbao
  • Casual Bilbao Serantes Pension
  • Casual Bilbao Serantes Pension Bilbao

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.