This smoke-free pension features express check-in, express check-out, and tour/ticket assistance. WiFi in public areas is free.
Pensión Basque Boutique offers 8 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Each accommodation is individually furnished and decorated. Cable television is provided.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Pensión Basque Boutique. During your stay, you're just a quick walk from Bay of Biscay. Enjoy features like free WiFi in public areas.
Free WiFi
Services include tour or ticket assistance
Just a 4-minute drive from Guggenheim Museum Bilbao and a few minutes from San Mames Stadium
As a guest of Pensión Basque Boutique, you'll find tour/ticket assistance, express check-in, and express check-out. Public spaces have free WiFi.
This Bilbao pension is smoke free.
Languages
English, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Family friendly
Soundproofed rooms
Guest services
Daily housekeeping
Tour/ticket assistance
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Bathroom
Hairdryer
Private bathroom
Shower
Towels
Entertainment
40-inch TV
TV channels
More
Individually decorated
Individually furnished
Local maps
Soundproofing
Policies
Check-in
Check-in start time: noon; Check-in end time: 8 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email with check-in instructions and an access code prior to arrival; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Access methods
Access code, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Property is also known as
Basque Boutique
Basque Boutique Bilbao
Basque Boutique House
Basque Boutique House Bilbao
Basque Boutique Motel Bilbao
Basque Boutique
Pensión Basque Boutique Bilbao
Pensión Basque Boutique Pension
Pensión Basque Boutique Pension Bilbao
Pensión Basque Boutique Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 131 out of 236 reviews" "
10 - Excellent
131
Rating 8 - Good. 71 out of 236 reviews" "
8 - Good
71
Rating 6 - Okay. 25 out of 236 reviews" "
6 - Okay
25
Rating 4 - Poor. 5 out of 236 reviews" "
4 - Poor
5
Rating 2 - Terrible. 4 out of 236 reviews" "
2 - Terrible
4
9.2/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Cate
18 Sept 2024
Cate
Stayed 1 night in Sep 2024
10/10 Excellent
Edna
5 Sept 2024
Liked: Amenities
Vicky and the rest of the front desk staff were extremely helpful and professional. I had a wonderful stay and would recommend it to anyone.
I loved the Pension Basque Boutique! It's in a great location in the the middle of Casco Viejo so lots of eating and drinking options very close by. Yes, it's not the quietist of spots but the double glazed windows do a lot to reduce the street noise and with the ear plugs provided the noise didn't disturb my sleep at all. The pension has a very chilled feel and as a solo female traveller I felt very safe there.
Staff are super friendly and helpful, in particular Vicki who gave me lots of suggestions of things to see in the city!
Would definitely recommend!
The receptionists were so lovely and helpful. The self check-in was easy and straightforward. The room was comfortable and clean. It’s located in old town, you have a pick of restaurants close-by. Anything good is in walking distance. 10/10 would recommend.
Loved the authentic feel of the property. The staff was helpful and location right in the middle of Casco Viejo/Old Town is perfect for enjoying local cuisine, beverages, and coffee. You can walk to most landmarks or use the tram. Excellent place to stay!
Max
Stayed 2 nights in Jun 2024
10/10 Excellent
Joanna
Travelled with group
19 Apr 2024
Pension Basque Boutique Bilbao
The pension was full of individuality and character. The staff were very pleasant and helpful. It was the only place we had stayed that provided hair straighteners as well as the usual amenities!
This is a small boutique hotel in the historical area. It was very quiet. The staff went out of their way to make sure I was comfortable and had everything I needed. There is no elevator so that could be a problem if you have large bags or mobility issues. Convenient to the metro (5 minute walk) Casco Viejo station and a bus ride from the airport.
Stayed in the basque room. Nice enough and a good location in the old town. Service was good and friendly staff. The room is a bit small and no where to easily put the case, that said the price is good value given the location
Good location in old town. Was concerned about the amount of noise mentioned in reviews but was not an issue. A fridge would be a good addition as would a mirror outwith the bathroom.
Only stay here if you have no wish to sleep. It is in an incredibly noisy area. The only sleep we got was from 8-10 am and when we asked for some extra time to check out we were told no. I would definitely not stay here again.
Cannot fault the hotel the staff were really nice and helpful never stayed at a hotel with hair straighteners (ghd) in the room and a area thats has coffee making facilities and a clothes rail full of traditional Basque clothing to try on and take pictures . Beds are very comfortable and the room design is really different.Right in the middle of the bars and restaurants . 5 minutes walk from the tram station (Ribera) which can get you around the city for €1.50 a trip or a day ticket €10 Next we go to we will staying .
What a great place to stay. Easy to find and access. Lovely staff. The location could not have been better. Loved it.
Gareth
6/10 Okay
Miranda
Travelled with family
17 Dec 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
The place was a great location.
Staff were nice and it was easy to access.
We were however in a room that was right opposite the loudest corner of the old town. Although they offered earplugs it was to loud and I often did it sleep till 2am.
So if you want a quieter sleep I would recommend requestoing a room at the back of the floor.
The temperature was a bit difficult as the rooms got cold in December and wp the systems are connected.
Also a coffee nd yes area in the room would be nice and a pleasant touch. For the price I think that should be accessible in room
Hanging space and better tanleij he room t place your clothes and things on