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AMA Hôtel

3.0 star property

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Photo gallery for AMA Hôtel

In-room safe, desk, soundproofing, iron/ironing board
Superior Twin Room | Room amenity
Exterior
Reception
Comfort Double Room | Bathroom amenities

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • Breakfast available
  • Free WiFi

Explore the area

Map
8 Rue Maison Suisse, Biarritz, Pyrenees-Atlantiques, 64200
  • Biarritz City Hall
    ‪3 min walk‬
  • Gare du Midi
    ‪4 min walk‬
  • Casino Barriere
    ‪5 min walk‬
  • Biarritz (BIQ-Pays Basque)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

  • 16.0 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

In-room safe, desk, soundproofing, iron/ironing board

Classic Double Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

AMA Hôtel

Hotel with a nearby private beach, near Cote des Basques
Along with a bar/lounge, this smoke-free hotel has a computer station and free newspapers. WiFi in public areas is free. Additionally, a TV in a common area, a front-desk safe, and multilingual staff assistance are onsite. Private bathrooms are not ensuite.
AMA Hôtel offers 15 accommodations with laptop-compatible safes and complimentary newspapers. Flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at AMA Hôtel, you're just a quick walk from Biarritz City Hall. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a computer
  • Steps from Gare du Midi and 3 minutes by foot from Biarritz City Hall
A private beach is featured. As a guest of AMA Hôtel, you'll find multilingual staff, complimentary newspapers in the lobby, and room service (during limited hours). A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly AMA Hôtel also features a front-desk safe, a television in a common area, and an elevator.

This 3-star Biarritz hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 13 for adults and EUR 6 for children
  • 1 bar
  • Room service available

Family friendly

  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom (not in room)
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 13 for adults and EUR 6 for children
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alcyon Biarritz
Alcyon Hotel
Alcyon Hotel Biarritz
Alcyon
AMA Hôtel Hotel
AMA Hôtel Biarritz
AMA Hôtel Hotel Biarritz

AMA Hôtel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 59 out of 128 reviews
Rating 8 - Good. 56 out of 128 reviews
Rating 6 - Okay. 10 out of 128 reviews
Rating 4 - Poor. 3 out of 128 reviews
Rating 2 - Terrible. 0 out of 128 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely hotel in a charming building exceeded our expectations. Lots of charm and well appointed. Sylvie, the manager was welcoming and helpful in finding parking and offering recommendations around town. Great location near the market, beaches, and top tier shopping - while being set back a few streets so very quiet as well. Will stay here again!
Stayed 1 night in Jul 2024

8/10 Good

Phyllis

Travelled with family and small children
Liked: Cleanliness
Very convenient location for restaurants and shopping. Despite reception closed at 2pm everyday, the WhatsApp response is very prompt and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sylvie gave us excellent service, even upgraded us to a larger room. Great location for visiting Biarritz.
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Stayed 1 night in Jun 2022

10/10 Excellent

Craig

Stayed 1 night in Aug 2021

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run hotel
Alcyon is a lovely, boutique family run hotel. We had a nice stay in a balcony room overlooking the street. Staff were really helpful and the breakfast is great - served in a beautiful room. Location is great - easy walking distance to the beach and lots of bars/restaurants. Highly recommended!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Alcyon
Very comfortable small hotel in central Biarritz. Very friendly and welcoming. We stayed a week and were given a room with a balcony on the top floor. Sometimes a little noisy at night, but there is double glazing, shutters and air conditioner so really not a problem.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is situated on an apex of 3 streets in central Biarritz & is both very quiet & accessible for the beach, shops & several bus lines (the stop is Foch). There are several restaurants on Rue de Verdun. Breakfasts at the Alcyon are very good with eggs to be boiled to choice, juices & unlimited Nespresso coffee. The staff are friendly, informed, & helpful. Rooms with a balcony view are spacious, south-facing, & recommended. We cannot recommend this Hotel too highly.
Stayed 7 nights in Sep 2019

4/10 Poor

Helen

Disliked: Property conditions & facilities, room comfort
Not all rooms are the same.
Room was very dark, en-suite very shabby,restrictive, measured approx 3.5 x 6. Asked for a change, got none. Room next door was spacious and nicely decorated. Hotel in a good location.a better room would have made a massive difference to this hotel's review and to our holidays.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Position very central; near to the beach, lovely quiet hotel, Would definitely stay there again.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Room very small, tired old decor. Staff were pleasant and helpful. Good location to restaurants and beach.
Stayed 1 night in Jun 2019

8/10 Good

W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Pleasant small hotel. Only con: no parking if you travel by car. Paid parking not far, but expensive.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel centrally located for shopping and beaches.
Stayed 7 nights in Sep 2018

10/10 Excellent

Elizabeth

Excellent hotel good value for money. We were made to feel welcome from arriving to leaving and would definitely stay here sgain
Stayed 3 nights in Sep 2018

8/10 Good

Jill, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, very clean with friendly staff
This hotel is five minutes from the Grande Plage, a fabulous beach but not really for families as the surf is very strong! There is free parking at the bus station, about a five minute walk. The hotel is very clean and nicely kept, and the staff were very friendly. There is a lift in the hotel, but if you have limited mobility there are a number of stairs to access the lobby initially. The rooms were very quiet and relaxing, and the town with it's restaurants is just a few minutes walk away.
Stayed 5 nights in Aug 2018

10/10 Excellent

Kamau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, amazing staff.
Very comfortable, quiet accommodation. The staff are very friendly. I would definitely recommend.
Stayed 2 nights in Jul 2018

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Everyone was very helpful and the breakfast was wonderful! We enjoyed it very much.
Stayed 2 nights in Jul 2018

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stay and wonderful staff
Great hotel and wonderful staff they were so nice and helpful during our stay and went above and beyond to make our stay great. Every little detail was attended to - we even had little animal towel figures on the bed every day :-) Desk staff were great and helped to make travel plans for day trips and always with a smile - highly recommend this hotel to others. Wonderful time. Ian.
Stayed 7 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alcyon tres bon!
Have stayed in Alcyon four times now- always excellent service and the rooms are comfortable, quiet and excellent. It's in a quiet part of town but so close to the beahc, the bars and restaurants. The staff are very attentive without being overbearing and even if your French isn't great, their English and Spanish are fine. In short- Great hotel, attarctiave inside and out, efficient staff and a wondeful place to stay in a fantastic area.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good rate

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
Comfortable bed, excellent breakfast, good location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent little hotel in perfect location
My husband and I stayed 1 night at the Hotel and would definitely recommend it to others. It was easy to find, only took ten mins driving from the airport, with easy street parking surrounding the hotel. The lady running the place was super lovely, and tried her best to understand our English. There are there levels of rooms, we were on the top floor. There is a handy lift for getting up if the stairs are too much. There are around four rooms per level. We opted for breakfast in the morning, which cost around 13 euro I think each, and was really nice and easy. The hotel is only a short two min walk to the centre of town or the main beach. I would highly recommend this hotel if you needed one to four nights in the town. The rooms were a decent size with its own bathroom. Both were really clean. Perfect for a couple or single traveller.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very comfortable beds, dark rooms