Extended Stay America Suites Washington DC Germantown Milest

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Washington DC Germantown Milest

Studio, 1 King Bed, Non Smoking
Exterior
Property amenity
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
12530 Milestone Center Dr, Germantown, MD, 20876
  • Holy Cross Germantown Hospital
    6 min drive
  • Clarksburg Premium Outlets
    9 min drive
  • Seneca Creek State Park
    9 min drive
  • Washington, DC (DCA-Ronald Reagan Washington National)
    45 min drive

Room options

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Extended Stay America Suites Washington DC Germantown Milest

Hotel in Germantown with free breakfast and a 24-hour front desk
This smoke-free hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, barbecue grills, a picnic area, and a vending machine are onsite. Housekeeping is available on request.
Extended Stay America Suites Washington DC Germantown Milest offers 104 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites Washington DC Germantown Milest. During your stay, you'll be close to Holy Cross Germantown Hospital. Free breakfast, free WiFi in public areas, and laundry facilities are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Amenities include laundry facilities, an elevator, and a vending machine
  • 12 minutes by car from RIO Washingtonian Center and 6 minutes from Holy Cross Germantown Hospital
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. Barbecue grills, a vending machine, and a picnic area are also featured at Extended Stay America Suites Washington DC Germantown Milest.

This Germantown hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Washington Hotel Germantown-Milestone DC
Extended Stay America Washington DC Germantown Milestone
Extended Stay America Select Suites DC Germantown Milestone

Extended Stay America Suites Washington DC Germantown Milest Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 249 out of 790 reviews" "
Rating 8 - Good. 208 out of 790 reviews" "
Rating 6 - Okay. 140 out of 790 reviews" "
Rating 4 - Poor. 97 out of 790 reviews" "
Rating 2 - Terrible. 96 out of 790 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID

Stayed 1 night in Aug 2024

10/10 Excellent

William, Howell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reasonable cost, convenient to major roadways. Comfortable bed.
Stayed 1 night in Aug 2024

2/10 Terrible

Erick

Disliked: Cleanliness, property conditions & facilities
Very dirty, smells
Stayed 1 night in Aug 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2024

8/10 Good

Joseline

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Dennis

Stayed 1 night in Aug 2024

4/10 Poor

Gianni, Westminster

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You definitely pay for what you get, not worth saving the money. I signed a no smoking agreement upon checking into the hotel, but when entering my room there was a strong cigarette smell. I asked for a new room and was told I would be staying in my current room. I then asked if I would be fined for the smell due to the agreement I signed. I was told I wouldn’t be as the general manager knows the conditions and I wouldn’t be fined for the pre-existing smell… I am yet to see if this is true.
Stayed 2 nights in Aug 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Aug 2024

8/10 Good

Norweena

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jul 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place sucks
A guest in the room above us was jumoing up and down all night long reported this to gotel managemnet they did nothing, wasnt able to sleep at all tried to get an extra night as i had a long drive the front desk worker was obstinate and offered 0 help and kept saying she couldnt do anything when the hotel was virtually empty. Never will stay there again.
Stayed 1 night in Jul 2024

6/10 Okay

Christopher

Stayed 2 nights in Jun 2024

4/10 Poor

Marilyne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

4/10 Poor

Antonio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Air conditioning didn't work, TV didn't work, and the elevator was down. On top of the room being dirty
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelt of mushrooms, like it has never been fully cleaned. Kitchen cabinets and bathroom fixtures are worn out. Onsite laundry is handy but the hotel does not provide detergent for purchase, they simply let you know where the local grocery store is. I don’t need a full box…just the single load, so that was a pain. It has a kitchenette, but you have to request dishes…no dishwashing supplies provided in room. No ice machine as they have trays in the freezer…given the overall cleanliness - no thanks. Location was good for our needs but that was the only benefit. AC unit has a label that says it is controlled by the wall thermostat…no it isn’t. Ignore the label.
Stayed 2 nights in Jul 2024

6/10 Okay

Casan

Stayed 1 night in Jul 2024

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Kimberly

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Nancy

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The non-smoking room had a thick stench of cigarette smoke. A loud mechanical noise began and continued for hours the first night of our stay until the fire dept. was called and the water to the entire building was turned off. There was no maintenance staff on duty or on call, according to the only staff member. There was still no water the next morning and no attempt was being made to fix the problem. The morning staff member had been there most of the night and became so overwhelmed by several guests needing water that she turned the system back on and we finally had showers, flushing toilets, etc.
Stayed 4 nights in Jul 2024

8/10 Good

Julienne Clarisse

Travelled with family
Liked: Staff & service
staff is very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extended Stay Review.
Helpful staff. Wi-fi worked well. Pet friendly. Modest daily pet fee.
Stayed 2 nights in Jul 2024

4/10 Poor

Sebastian

Travelled with family
Liked: Staff & service
Although this one was one of the better Extended Stay I did stay at still all of them including this one have an unpleasant and weird smell in the rooms, hallways etc. All furniture surfaces feel sticky. No ice machine in the entire place. Although place doesn’t allow pets I could hear barking next door plus dogs sheds visible on the hallways carpets. No more Extended Stay for me :/
Stayed 2 nights in Jul 2024

4/10 Poor

Leonard

Travelled with partner
Disliked: Amenities
The smoke detector was beeping and there was no one on the premises who could fix it. I, a 76 year man, had to climb up on the bed to figure out how to unplug it. In addition, our toilet wouldn’t flush and again there was no one to handle the problem. I had to work with a plunger for almost two hours to get it working. The A/C wouldn’t get cool enough and the temperature outside was in the mid 90’s. There were broken tiles on the entrance floor. The entire facility seemed to be in disrepair and there was no one on premises who could handle any of these issues and the desk clerk was unable to reach her supervisor. We feel we payed WAY TOO MUCH for this stay and we want a refund!
Stayed 2 nights in Jul 2024

10/10 Excellent

Michell

Stayed 1 night in Jul 2024

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen and the amenities
Stayed 1 night in Jul 2024

8/10 Good

kareem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jun 2024