Extended Stay America Suites Washington DC Germantown Milest

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Washington DC Germantown Milest

Studio, 1 King Bed, Non Smoking
Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • Kitchen
  • 24/7 front desk
  • Laundry

Explore the area

Map
12530 Milestone Center Dr, Germantown, MD, 20876
  • Holy Cross Germantown Hospital
    6 min drive
  • Clarksburg Premium Outlets
    9 min drive
  • Seneca Creek State Park
    9 min drive
  • Washington, DC (DCA-Ronald Reagan Washington National)
    45 min drive

Room options

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Extended Stay America Suites Washington DC Germantown Milest

Hotel in Germantown with free breakfast and a 24-hour front desk
This smoke-free hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, barbecue grills, a picnic area, and a vending machine are onsite. Housekeeping is available on request.
Extended Stay America Suites Washington DC Germantown Milest offers 104 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites Washington DC Germantown Milest. During your stay, you'll be close to Holy Cross Germantown Hospital. Free breakfast, free WiFi in public areas, and laundry facilities are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Amenities include laundry facilities, an elevator, and a vending machine
  • 6 minutes by car from Holy Cross Germantown Hospital and 9 minutes from Clarksburg Premium Outlets
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. Barbecue grills, a vending machine, and a picnic area are also featured at Extended Stay America Suites Washington DC Germantown Milest.

This Germantown hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Washington Hotel Germantown-Milestone DC
Extended Stay America Washington DC Germantown Milestone
Extended Stay America Select Suites DC Germantown Milestone

Extended Stay America Suites Washington DC Germantown Milest Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 258 out of 814 reviews" "
Rating 8 - Good. 215 out of 814 reviews" "
Rating 6 - Okay. 143 out of 814 reviews" "
Rating 4 - Poor. 99 out of 814 reviews" "
Rating 2 - Terrible. 99 out of 814 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mitchell

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room smelled like smoke. Then I got charged a fee for smoking and I’m a heart patient. I do not smoke. Was never told of the charge. Found out on my statement. Called to get fee returned. Took days and was told it would be refunded and emailed copy of refund. Still have not gotten the email. I need to stay in this area two nights per week and will not book with your hotel until this is corrected. If not corrected by Tuesday I will start with bad reviews and if necessary I will contact news about fraudulent charges by hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Tenylle, Germantown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very kind, friendly and knowledgeable
Stayed 7 nights in Sep 2024

4/10 Poor

Scott

Stayed 5 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Imcompent Emplloyees and Bad Service
I was supposed to stay from Saturday to Monday. When I came back on Sunday my key did not work. I went to the front and ask them why my key does not work and they say I checked out already. How can I checked out when my check out date is on Monday. Then they told me that they clean out my room because they said I checked out already. Then they say that I had multiple rooms checked out to me. How can that be? And even if I did it wouldn’t be my fault. The staff there is all incompetent. No one knows what they are doing. Also when they cleaned out the room they threw out all my food that I left there thinking I will eat it when I get back on Sunday. They threw out like $60 of my food to the trash. Even from all this not one person there apologize to me. This is the most terrible experience I had in staying at a hotel..I think that they should refund my money for the food they threw out! I will never stay at another extended stay again!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Tenylle, Germantown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 7 nights in Sep 2024

2/10 Terrible

Christopher

Disliked: Staff & service
Likely, wouldn’t stay again
Stayed 1 night in Sep 2024

8/10 Good

Che

Stayed 1 night in May 2024

4/10 Poor

HASHEM

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Jaime

Stayed 2 nights in Sep 2024

8/10 Good

Jaime

Stayed 2 nights in Sep 2024

10/10 Excellent

Tenylle, Germantown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 6 nights in Aug 2024

6/10 Okay

Shannon Kalom

Travelled with partner
Liked: Cleanliness
No blanket, paper thin bedspread and the breakfast was a joke.
Stayed 3 nights in Sep 2024

10/10 Excellent

Saadat

Liked: Cleanliness, staff & service, property conditions & facilities
It was near where I had business to do.
Stayed 1 night in Sep 2024

10/10 Excellent

Tenylle, Germantown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 7 nights in Aug 2024

10/10 Excellent

DAVID

Stayed 1 night in Aug 2024

10/10 Excellent

William, Howell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reasonable cost, convenient to major roadways. Comfortable bed.
Stayed 1 night in Aug 2024

2/10 Terrible

Erick

Disliked: Cleanliness, property conditions & facilities
Very dirty, smells
Stayed 1 night in Aug 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2024

8/10 Good

Joseline

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Dennis

Stayed 1 night in Aug 2024

4/10 Poor

Gianni, Westminster

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You definitely pay for what you get, not worth saving the money. I signed a no smoking agreement upon checking into the hotel, but when entering my room there was a strong cigarette smell. I asked for a new room and was told I would be staying in my current room. I then asked if I would be fined for the smell due to the agreement I signed. I was told I wouldn’t be as the general manager knows the conditions and I wouldn’t be fined for the pre-existing smell… I am yet to see if this is true.
Stayed 2 nights in Aug 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Aug 2024

8/10 Good

Norweena

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jul 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place sucks
A guest in the room above us was jumoing up and down all night long reported this to gotel managemnet they did nothing, wasnt able to sleep at all tried to get an extra night as i had a long drive the front desk worker was obstinate and offered 0 help and kept saying she couldnt do anything when the hotel was virtually empty. Never will stay there again.
Stayed 1 night in Jul 2024

6/10 Okay

Christopher

Stayed 2 nights in Jun 2024