Best Western Citadelle

3.0 star property

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Photo gallery for Best Western Citadelle

View from room
Exterior
Lobby
Classic Room, 1 Queen Bed, Non Smoking
Daily buffet breakfast (EUR 16 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning
  • Breakfast available

Explore the area

Map
13 Rue General Lecourbe, Besancon, Doubs, 25000
  • Besancon Citadel
    ‪8 min walk‬
  • Citadel of Besancon
    ‪9 min walk‬
  • University of Franche-Comte
    ‪15 min walk‬

Similar properties

Best Western Citadelle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 289 out of 646 reviews
Rating 8 - Good. 280 out of 646 reviews
Rating 6 - Okay. 54 out of 646 reviews
Rating 4 - Poor. 20 out of 646 reviews
Rating 2 - Terrible. 3 out of 646 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location walking distance to citadelle and old town Besançon near breathtaking views and the gorgeous walking path along the river. The hotel had an eclectic and charming lobby/ lounge. Our room was on the ground floor of an annex type building. It was clean and simple. There is no air conditioning which was not a problem for us in early June but might be in mid summer. There is very limited parking on property and we had to find street parking which was not an easy feat - the staff directed us to a nearby lot which was full the entire stay requiring us to park on a road along the river - perhaps a 5 min walk away. Overall outstanding location and would stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

judith, Petoskey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 1 night on a driving trip through Burgundy. The staff here was exceptional and did everything they could to make our stay easy and comfortable. The hotel itself is charming, and I have to say that the breakfast buffet was one of the best we have had on our trip. Also, the hotel is within easy walking distance of everything you want or need to see while visiting Besancon. I would definitely recommend this hotel to anyone who wants to feel welcomed in Besancon.
Stayed 1 night in May 2024

8/10 Good

mike

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

10/10 Excellent

Saumil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Great hotel. Would definitely come back for a stay during my next visit to Besancon.
Stayed 1 night in Aug 2023

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value.
Very helpful staff. Room was rather small and supplies of coffee, tea and milk, stingy. Good comfortable bed spacious bathroom. Very good buffet breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Jean-Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 1 night in Jul 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. Good size room.
Stayed 1 night in Jun 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Staff very helpful. Delicious breakfast. Beds very comfortable and showers were great. Would definitely stay here again..
Stayed 1 night in May 2023

4/10 Poor

Tony

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, a little away from the city centre
Lovely city with lots to offer. Hotel location slightly away from centre.
Stayed 2 nights in Aug 2022

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff at reception with good advice
Stayed 2 nights in Jul 2022

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are amazing. Especially Pierre who took personal care of our family during our stay. Besoncon is also a wonderful destination!
Stayed 1 night in Jun 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best 'Best Western' i've ever been in.
Stayed 1 night in Jun 2022

8/10 Good

alica

Liked: Staff & service, property conditions & facilities, room comfort
well located hotel
Hotel is well located in the centre, close to Citadelle, there are bars, restaurants and shops nearby. We were not in the main building. Room was little dark for my taste. Bathroom was clean.
Stayed 2 nights in Sep 2021

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Filippo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel in the city centre
The room had just been refurbished and was very clean. The staff was friendly and they gave us a city map with directions to the city centre. They have a private parking at a cost of 8 euros which we used.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quite , very close to main places room is clean and parking is available on site
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for walking around old town. Really helpful staff, clean room, good breakfast
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, very close to the centre. Lovely staff and very clean. Book parking early though as only a few spaces outside.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute ancient building, nice breakfast, friendly staff
Stayed 5 nights in Jul 2019

8/10 Good

Eugeniusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019