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Comfort Hotel Bernau

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Hotel Bernau

Exterior
Miscellaneous
Room
Bathroom
Restaurant

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Parking included
  • Free WiFi

Explore the area

Map
Zepernicker Chaussee 39, Bernau bei Berlin, Brandenburg Region, 16321
  • Brandenburgklinik Berlin-Brandenburg
    11 min drive
  • Family
    2 min walk
  • Bernau-Friedenstal S-Bahn
    12 min walk
  • Berlin (BER-Brandenburg)
    63 min drive

Room options

View all photos for Double Room, Accessible, Private Bathroom

Room

Double Room, Accessible, Private Bathroom

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Private Bathroom

Room

Triple Room, Private Bathroom

  • 20 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Similar properties

Exterior

Hotel Seeschloss

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (127)
The price is €94
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hotel Seeschloss

About this property

Comfort Hotel Bernau

Hotel in Bernau bei Berlin with free parking
Along with a bar/lounge, this hotel has a computer station and free self parking. WiFi in public areas is free. Other amenities include multilingual staff.
Comfort Hotel Bernau offers 48 accommodations. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Comfort Hotel Bernau features free WiFi in public areas and self parking, plus a bar.
  • Free WiFi and wired Internet in some public areas
  • Free self parking and extended parking
  • Enjoy drinks at the bar/lounge
  • Breakfast is offered for a fee
  • Amenities include a computer, a multilingual staff, and a terrace
  • Just a 5-minute drive from Barnim Nature Park and 11 minutes from Brandenburgklinik Berlin-Brandenburg
As a guest of Comfort Hotel Bernau, you'll find a terrace and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You can enjoy a drink at the bar/lounge. Free self parking is available.

Languages

English, German

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • 1 bar

Guest services

  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Comfort Bernau
Comfort Bernau Bernau Bei Berlin
Comfort Hotel Bernau
Comfort Hotel Bernau Bernau Bei Berlin
Comfort Hotel Bernau Hotel
Comfort Hotel Bernau Bernau bei Berlin
Comfort Hotel Bernau Hotel Bernau bei Berlin

Comfort Hotel Bernau Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 37 out of 109 reviews" "
Rating 8 - Good. 45 out of 109 reviews" "
Rating 6 - Okay. 20 out of 109 reviews" "
Rating 4 - Poor. 4 out of 109 reviews" "
Rating 2 - Terrible. 3 out of 109 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Veysel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Average
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Stayed 7 nights in Sep 2023

2/10 Terrible

Jeremy

Disliked: Staff & service
Staff was very unprofessional and unavailble when one would expect them most.
Stayed 1 night in Mar 2023

10/10 Excellent

Igor

Stayed 1 night in Aug 2022

6/10 Okay

Saira

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Did not like there was no air conditioning and bathroom fixtures were not sturdy. The door was also difficult to open. Also very difficult with no elevator especially if you have suitcases.
Stayed 2 nights in Aug 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant overnight stay in Bernau bei Berlin
A great little hotel that is perfect for a stop-off if you're travelling through Germany or visiting Bernau bei Berlin. Although the hotel looks like it hasn't been updated since the 80s, the rooms are clean and comfortable with plenty of space. The breakfast buffet is lovely with plenty of options on offer. The staff were also very friendly and accommodating. Additionally, there is an Aldi next door, which is very handy if you need to pick up any additional items for your trip. My only criticism would be the pillows, which were far too soft for my liking, but that's just my personal preference.
Stayed 1 night in Apr 2022

8/10 Good

Chloe, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel thats good value for money.
The hotel was very convenient and parking and breakfast was free so it was good value for money!

8/10 Good

Ee Ee, Singapore

Liked: Cleanliness, staff & service
OK！
The room is big and the breakfast is good, the lady in the receiption very helful and kind. Although near train station (about 15 minutes walk), but quite far from the city.

8/10 Good

Mark, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly hotel in Bernau
This is not a fancy hotel, but Bernau isn't a fancy town, and unless you have specific business there, probably not much of a reason for a tourist to be there anyway. That said, I do have to go there every few months, and this is always a very clean and comfortable hotel, and the staff is always very friendly. An adequate breakfast and hi-speed internet are included in the rate. The location is a bit remote, 1 km or so from the center of town where there are a couple decent restaurants.

6/10 Okay

Vera

Stayed 1 night in Aug 2024

6/10 Okay

Wilhelm

Liked: Cleanliness, staff & service, property conditions & facilities
Wir wurden sehr nett empfangen, das Frühstücksbuffet war sehr gut. Wir haben uns sehr wohlgefühlt und würden jederzeit wieder buchen.
Stayed 3 nights in Sep 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in Bernau
A good hotel at a fair price. For sure, not a luxury hotel but, for the price, good rooms and good breakfast. Parking included in price. Nice people in reception and at breakfast. 12 minutes walk to S-bahn. Biggest disadvantage was a slow and erratic internet that made Zoom-meetings almost impossible. Would be glad to return if the internet was improved, as it is now, I cannot recommend to anyone who needs internet.
Stayed 2 nights in Sep 2024

8/10 Good

Nicole

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Volker

Travelled with partner
Liked: Staff & service
Das Toilettenbecken war abgenutzt und wirkte dadurch unsauber, außerdem fehlte der Ablaufstöpsel des Waschbeckens. Positiv fielen stabile Zahnputzbecher aus Plaste und bereitgestellte Brillenputztücher auf.
Stayed 3 nights in Aug 2024

4/10 Poor

Bernd

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities
War zufrieden,
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Old facility
Stayed 2 nights in Jul 2024

8/10 Good

Regina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unterkunft weiter zu empfehlen.
Stayed 2 nights in Jun 2024

6/10 Okay

Gerhard

Travelled with family
Disliked: Amenities
Ich konnte mein e Bike in einer Garage sicher unterstellen
Stayed 1 night in May 2024

10/10 Excellent

Konrad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1A Service. Flexibel, gut und ein super Frühstück. Hier fühlt man sich wohl.
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Grausam
Schlimmste Erfahrung meines Lebens, von der nicht gereinigten Toilette, über Schimmel in der Dusche, total durchgelegene und schmutzige Matratzen u.s.w.
Stayed 2 nights in May 2024

10/10 Excellent

Hanna

Schönes Hotel in s-Bahn Nähe
Stayed 1 night in May 2024

8/10 Good

Hartmut, Guenthersleben Wechmar

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024