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Hotel Restaurant Goldener Schlüssel Bern

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Restaurant Goldener Schlüssel Bern

Terrace/patio
Comfort Room
Comfort Room | Terrace/patio
Reception hall
Comfort Room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Rathausgasse 72, Bern, BE, 3011
  • Bern Clock Tower
    1 min walk
  • Einstein-Haus
    2 min walk
  • Theater am Zytglogge
    2 min walk
  • Bern (BRN-Belp)
    26 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Economy Double Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Economy Double Room

  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Restaurant Goldener Schlüssel Bern

Bern hotel in Old City of Bern with free breakfast and a restaurant
This smoke-free hotel features a restaurant, self parking, and free use of bicycles. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite.
Hotel Restaurant Goldener Schlüssel Bern offers 34 accommodations with safes and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Bern hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Restaurant Goldener Schlüssel Bern. During your stay, you're just a quick walk from Zahringerbrunnen. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the central location and the helpful staff
  • Steps from Zahringerbrunnen and Bern Clock Tower
  • Dogs welcome for a fee
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Restaurant Goldener Schlüssel Bern. For a fee, parking is available.

This 3-star Bern hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
Restaurant - Onsite restaurant.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 22.5 per day)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant

Restaurants on site

  • Restaurant

Things to do

  • Free bike hire

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free extra-futon mattress
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Portable fan

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15.00 per pet, per stay
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 22.5 per day
  • Pet fee: CHF 15.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 6:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Restaurant Goldener Schlüssel
Hotel Restaurant Goldener Schlüssel Bern
Restaurant Goldener Schlüssel
Restaurant Goldener Schlüssel Bern
Hotel Restaurant Goldener Schlüssel Bern Bern
Hotel Restaurant Goldener Schlüssel Bern Hotel
Hotel Restaurant Goldener Schlüssel Bern Hotel Bern

Hotel Restaurant Goldener Schlüssel Bern Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 180 out of 558 reviews" "
Rating 8 - Good. 245 out of 558 reviews" "
Rating 6 - Okay. 93 out of 558 reviews" "
Rating 4 - Poor. 29 out of 558 reviews" "
Rating 2 - Terrible. 11 out of 558 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Maria Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay however no air conditioning which made it difficult to rest well at night. Excellent location.
Stayed 3 nights in Aug 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot in summer
This hotel is in a great neighborhood. So easy to walk around town and get to the train station. It was clean and they are eco friendly. My only complaint was it was so hot and they don’t have air conditioning. They provide small cooler that just made it muggy. I’m sure it’s great if it’s not the middle of summer. I would stay again any other months.
Stayed 4 nights in Jul 2024

8/10 Good

Gregory

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location of this property right in the middle of the Old Town (Altstadt). The young girl at reception was very friendly and helpful as was the young girl at breakfast. Loved that beakfast was included and it was delicious.
Stayed 2 nights in Jul 2024

8/10 Good

Patrick, Kelowna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel/restaurant, enjoyed our stay. However, the pillows are terrible! They need to be replaced.
Stayed 3 nights in Jul 2024

10/10 Excellent

Anaram

Stayed 1 night in Jul 2024

8/10 Good

Melodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, once I got there. Because its a small town, no car, one way street kind of place - Not too GPS friendly, its a little hard to find. Theres a couple of parking garages if you have a car. Make sure they communicate precisely which one gives you their hotel discount and how to get to it. Pain in the neck to park, walk back, go get your car to load up- the the little town of Bern is cute and the hotel was fine other than that.
Stayed 1 night in Jun 2024

10/10 Excellent

Angelica, Torrance

Stayed 1 night in Jun 2024

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location, especially if you are not encumbered by arriving in a car. Unique!
Stayed 2 nights in May 2024

6/10 Okay

reynaldo

Travelled with family
Liked: Staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located hotel
Centrally located hotel. Nice spacious room. Nice breakfast provided in morning. The restaurant is also open in the evening and the food was excellent. Lots of restaurants and shopping in the area.
Stayed 3 nights in Jun 2024

8/10 Good

Dagmar

Stayed 1 night in Jun 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Switzerland with Friends
Hotel was amazing. Perfect location and the area is amazing. Hotel staff were helpful. Wish we could have spent more time in Bern.
Stayed 2 nights in Jun 2024

8/10 Good

Rommel, New Hudson

Travelled with partner
Liked: Staff & service
Good location
Stayed 1 night in May 2024

10/10 Excellent

Jim

Great location
Stayed 1 night in May 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Spacious room, comfortable bed, nice terrace. Weirdly translucent bathroom walls. Great location in the old town but still quiet at night. Get to the breakfast long before it closes because they run out of stuff.
Stayed 2 nights in May 2024

4/10 Poor

Monica

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel was very noisy and it was not comfortable
Stayed 2 nights in May 2024

6/10 Okay

Shirley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Aweful smell of cigarette smoke even when window was closed. Breakfast was average. It has been overrated in certain travel guide.
Stayed 1 night in May 2024

10/10 Excellent

Junchao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a charm and convenient!
Stayed 4 nights in May 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall a very nice property ideally located in city center of Bern. Would have given a 5 star had we been informed that the room we rented was a top floor room with a very low sloping ceiling above the bed which meant you had to bend over and duck to avoid hitting your head. Hard to remember when getting up in the middle of the night to use the bathroom. Sorry for the detail but thought you might want to know.
Stayed 2 nights in May 2024

8/10 Good

Sonia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel was clean, it was right downtown and walkable everywhere. Good breakfast and great staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay two nights Very impressive with the condition and service, so we extend stay one more night.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, helpful, friendly staff. Very comfortable quiet room. Walkable to town center. Delicious breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely situated in an old part of Bern. My room was modest, but nice. Beautiful view of courtyard from window. Very nice and helpful staff.
Stayed 4 nights in Mar 2024

6/10 Okay

Elena

Travelled with family
Liked: Cleanliness
Hotel needs some upgrades. It is a bit outdated. Also, The blankets are so thick and heavy that it is impossible to sleep under them. Breakfast was below average and service there was very poor.
Stayed 1 night in Feb 2024