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4.8 out of 5

"Super service, good room and comfort Spa was excellent too " More

By a verified traveller on Sat 02 Mar 2019

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Premier Suite, 1 King Bed, Balcony, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Single Beds, Tower

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Waldorf Astoria Berlin. During your stay, you're just a quick walk from Zoo Berlin. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to facials, manicures and pedicures or body treatments at Waldorf Astoria Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 15-minute walk of Zoo Berlin and Kaufhaus des Westens
  • Train station pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Waldorf Astoria Berlin ratings based on 23 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Waldorf Astoria Berlin

Everyone (13) Couples (4) Business (3) Family (2)
5 out of 5

Posted by on 12 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by PA to GM

Thank you for your review.

5 out of 5
Super service, good room and comfort Spa was excellent too

Posted by on 2 Mar 2019

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Comment from Hotel Management

11 Apr 2019 by PA to GM

Thank you for your kind review. We are looking forward to welcoming you back.

5 out of 5

Posted by on 4 Aug 2024

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Comment from Hotel Management

9 Aug 2024 by PA to GM

Thank you very much for your fantastic rating. We are very happy to learn that you fully enjoyed your stay and we are looking forward to welcoming you back in the not too distant future!

5 out of 5

Posted by on 2 Aug 2023

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Comment from Hotel Management

14 Sep 2023 by PA to GM

Thank you very much for your kind review.

5 out of 5
War top

Posted by on 20 Dec 2022

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5 out of 5
Einzigartige zentrale Lage am Bahnhof Zoo, super Personal, hochmoderne Zimmer mit Panoramablick ( jedenfalls im 12.Stock), gutes Frühstück

Posted by on 19 Jan 2020

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Comment from Hotel Management

24 Jan 2020 by PA to GM

Wir lieben es, wenn unsere Gäste uns so fantastisch bewerten und uns ihre Anerkennung ekunden. Herzlichen Dank hierfür. Bitte kommen Sie uns recht bald wieder besuchen. Wir freuen uns auf Sie.

5 out of 5
Suuri huone neuvottelupöytineen. Hyvä business käyttöä ajatellen.

Posted by on 19 Dec 2019

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Comment from Hotel Management

30 Dec 2019 by PA to GM

Thank you very much for your praising review. We would love to welcome you back in the near future. Happy New Year 2020.

5 out of 5
Ein sehr schönes Hotel in einer prima Lage. Hervorragendes Frühstück.

Posted by , from Stuttgart on 10 Dec 2019

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Comment from Hotel Management

19 Dec 2019 by PA to GM

Herzlichen Dank. Bitte kommen Sie uns recht bald wieder besuchen, Wir freuen uns auf Sie.

5 out of 5
Die lage wahr wunderbar so wie die aussicht aus dem zimmer war schön

Posted by on 3 Dec 2019

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Comment from Hotel Management

5 Dec 2019 by PA to GM

Herzlichen dank für die schöne Bewertung. Wir freuen uns bereits jetzt schon auf Ihren kommenden Besuch!

5 out of 5
Great service in the hotel. Very well located, close to the park and shopping streets.

Posted by on 20 May 2019

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Comment from Hotel Management

21 May 2019 by PA to GM

Thank you very much for your very kind review. Please come back in the not too distant future.

About the Waldorf Astoria Berlin

Location Hardenbergstr. 28, Berlin, BE 10623

Property Features

Waldorf Astoria Berlin offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre, 6 meeting rooms, and limo/town car service. Event space at this hotel measures 15317 square feet (1423 square metres) and includes a conference centre. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Waldorf Astoria Berlin. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 232 guestrooms or units
  • 31 levels
  • 2 bars or lounges
  • 15317 sq ft of conference space
  • 1423 sq. m of conference space
  • Built in 2012
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Locker space
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Zoological Garden Station (0.7 km / 0.4 mi)
  • Metro station: Zoological Garden U-Bahn (0.1 km / 0.1 mi)
  • Property shuttles: Train station pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Waldorf Astoria Berlin offers 232 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Films for purchase
  • Fridge
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.

Waldorf Astoria Berlin has a restaurant on site.

ROCA Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Lang Bar – This bar only serves light fare. Open selected days.

Mistral Bar – This rooftop bar specialises in Mediterranean cuisine and only serves light fare. Open selected days.

24-hour room service is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Health or beauty spa nearby
  • Segway rental/tour nearby

Spa Services

Waldorf Astoria Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Waldorf Astoria Berlin offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 85 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 125 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 46 for adults and from EUR 21 for children
  • Self-parking fee: EUR 40 per night
  • Valet parking fee: EUR 40 per night
  • Pet fee: EUR 125 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 85 per night
  • A facilities fee includes use of: sauna; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berlin Waldorf Astoria
  • Waldorf Astoria Berlin
  • Waldorf Astoria Hotel Berlin
  • Waldorf Astoria Berlin Hotel
  • Waldorf Astoria Berlin Hotel
  • Waldorf Astoria Berlin Berlin
  • Waldorf Astoria Berlin Hotel Berlin

You should know

  • Pool access available from 10:00 AM to 9:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.