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Petronilla - Hotel in Bergamo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Petronilla - Hotel in Bergamo

View from property
Exterior
Indoor spa tub
Lobby
Bar (on property)

Reviews

10 out of 10

Exceptional

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available

Explore the area

Map
Via San Lazzaro 4, Bergamo, BG, 24122
  • Via XX Settembre
    1 min walk
  • Piazza Pontida
    2 min walk
  • Humanitas Gavazzeni Hospital
    14 min walk
  • Bergamo (BGY-Orio Al Serio)
    10 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Single Room, 1 Bedroom

Deluxe Single Room, 1 Bedroom

Deluxe Single Room, 1 Bedroom

  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Studio

Junior Studio

Junior Studio

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Petronilla - Hotel in Bergamo

Art Deco Bergamo hotel in Citta Bassa with free breakfast
Along with a fitness center, this hotel has a bar/lounge and a sauna. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a spa tub, massage/treatment rooms, and conference space.
Petronilla - Hotel in Bergamo offers 12 accommodations with minibars and safes. Select Comfort beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch plasma televisions come with digital channels.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Petronilla - Hotel in Bergamo. During your stay, you're just a quick walk from Via XX Settembre. Free breakfast, free WiFi in public areas, and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Steps from Via XX Settembre and Chiesa di San Bernardino
  • Cats and dogs welcome for a fee (restrictions apply)
Petronilla - Hotel in Bergamo offers its guests a spa tub, a sauna, and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a meeting room and limo/town car service. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the family-friendly Petronilla - Hotel in Bergamo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Bergamo hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 20 per night)
  • Limited on-site parking
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Sauna
  • A hot tub

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (431 square feet)
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Frette Italian sheets
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch plasma TV
  • Digital channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 20 per night
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival.
Property Registration Number 016024-ALB-00022, IT016024A1QL3QPE2F

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Petronilla Hotel Bergamo
Petronilla Hotel
Petronilla Hotel in Bergamo
Petronilla in Bergamo
Petronilla Bergamo
Petronilla In Bergamo Bergamo
Petronilla - Hotel in Bergamo Hotel
Petronilla - Hotel in Bergamo Bergamo
Petronilla - Hotel in Bergamo Hotel Bergamo

Petronilla - Hotel in Bergamo Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 214 out of 223 reviews" "
Rating 8 - Good. 7 out of 223 reviews" "
Rating 6 - Okay. 2 out of 223 reviews" "
Rating 4 - Poor. 0 out of 223 reviews" "
Rating 2 - Terrible. 0 out of 223 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis, New Lenox

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely fantastic. Francisco, Rebecca, and Joanne are wonderful hosts. They helped with dinner ideas and reservations, not to mention setting up a great E-Bike tour of Bergamo. The breakfast is very good with a nice patio to sit outside on in the morning. I wouldn’t hesitate to stay there again when I am in the area.
Stayed 4 nights in Jul 2024

10/10 Excellent

Damian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, excellent customer service and great breakfast. Francesco was extremely helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Great stay! Nice and friendly staff. Valet parking worked perfect. Very nice room with good ventilation. Quiet and nice area. Breakfast superb. Just book it, Sure you will be satisfied.
Stayed 1 night in Jun 2024

10/10 Excellent

Rita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Francesco was so lovely, nothing was ever too much. He looked after us with such care. All the staff was so impressive, their attention to detail was superb. The breakfast was delicious and there was always plenty. We were so delighted with everything and everyone in this fabulous hotel. Highly recommend.
Stayed 5 nights in Jun 2024

10/10 Excellent

Michael, Santa Barbara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, nicely appointed, wonderful breakfast, infrared sauna, great location, style of rooms is hip and cool, and staff were superb!!
Stayed 1 night in Jun 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent welcome .customer service was outstanding .. and a beautiful breakfast . Thanks for a wonderful stay Marie
Stayed 1 night in Jun 2024

10/10 Excellent

Olwyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved The Petronilla hotel. Every thing about this place was perfect. Including the best breakfast ever. Eggs cooked to personal choice and presentation was lovely. Great selection of fruit and pastries too. Staff were so friendly particular mention to Rebecca and Joanne who made us feel so welcome. We didn’t get the guys name at breakfast but very helpful too. In a lovely part of Bergamo with plenty shops and restaurants nearby. About a 20 minute walk to Lecco station. We would recommend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in old town Bergamo, walkable to train station (for Naples), bus stops, shopping areas, and numerous restaurants. Very helpful staff, and great buffet breakfast plus made-to-order coffees and eggs. Would happily stay here again. Highly recommended!
Stayed 4 nights in May 2024

6/10 Okay

Keith

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Extremely disappointed.
I was exceptionally disappointed with the reception department at the hotel. On arrival, we got lots of information and guidance to local places to go see eat etc. We were particularly warned to book a restaurant for Saturday night as the expectation was that the town would be very busy. The hotel staff offered to book on our behalf and we availed of that offer and asked them to book a particular restaurant for 8 o clock . We left it with them and headed off for a day trip. To my utter disappointment I got a phone call at 6.50pm while I was on a train back to go to the restaurant informing me that the only time available was a booking for 6.45 pm . I explained that I could not get there as I was on the train . I asked when was it booked . I was told that morning so I asked was did they not tell me then and I could have cut short my day excursion. No response and passed off as a misunderstanding/ miscommunication etc. It’s quite simple if and I say if it was booked that morning and the only time available was 6.45 pm you’d imagine that you would tell the customer that and let them make a decision on what to do. When I pointed this out I was told that they made a unilateral decision and believed ( I’ve no idea how) we were in the area and that we’d be okay / happy with 6.45pm . Anyway, no apology from them and passed off as a misunderstanding.No doubt the reception team will pass it off again a misunderstanding etc. but if a restaurant is not available let the client know ASAP
Stayed 4 nights in Mar 2024

10/10 Excellent

Brian

Travelled with family
Liked: Amenities
This hotel is excellent. Very clean and well situated. Rooms are very nice and spacious. Breakfast is excellent quality. All the staff- Rebecca, Francesco, Paolo and Luigi are excellent. Their manner is first class , so is their desire to help in all ways. I thoroughly recommend this hotel. Superb
Stayed 3 nights in Jan 2024

8/10 Good

Bernadette

Stayed 1 night in Jan 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Super welcoming, friendly staff - very helpful recommendations. Great central location. Hotel well presented and clean. Fantastic breakfast selection - excellent omelette!
Stayed 1 night in Oct 2023

10/10 Excellent

Kamran

Stayed 4 nights in Oct 2023

10/10 Excellent

Yuriy

Stayed 1 night in Sep 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, Amazing Staff and Service
We loved this hotel. The staff and the service were excellent. They made us feel very welcome. The breakfast buffet was really good with lots of options. The location was great for getting to restaurants, shopping, and the sites. We would definitely stay here again and highly recommend Hotel Petronilla for you trip.
Stayed 1 night in Sep 2023

10/10 Excellent

Kristilee

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

H

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful break
My first visit to this part of Italy and I could not have chosen a better base. Very quiet hotel with excellent service provided by a small team. Made lots of useful recommendations. Breakfast was excellent with a wide range of buffet food and individually prepared eggs. I would recommend the poached eggs.
Stayed 5 nights in Jul 2023

10/10 Excellent

Etienne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible staff who could not be more helpful with assistance regarding things to see and do, dining options and arrangements for transportation. Breakfast was great and room was very comfortable!
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Hidden Gem
One of the nicest hotels I’ve stayed in & I stay minimum 50 nights per year in hotels. The staff greeted me as my taxi pulled up and waved from the door as I departed. The sauna and jacuzzi are lovely additions to the fitness center. The room spacious and modern with an adorable private balcony. The courtyard area is a great spot for wine & relaxing. Really enjoyed my stay
Stayed 1 night in Jul 2023

10/10 Excellent

Joerg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel remarkable. It’s beautifully furnished rooms offer all the convenience and quietness necessary for a restful stay, while the extremely helpful and unassuming staff provides all the assistance possibly required. We greatly enjoyed it!
Stayed 1 night in Jul 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect small hotel, so friendly
The hotel staff were amazing, helpful, making suggestions, and going above and beyond to ensure we had a wonderful stay in Bergamo. From the moment of our arrival, at the breakfast buffet (and yes, they do eggs anyway you want), and as we explored their beautiful city, we valued their help and friendliness.
Stayed 2 nights in May 2023

10/10 Excellent

Allyson, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely experience. We spent 4 nights at Petronilla. Francesco and Rebecca were so lovely and helpful. They gave us a good overview of the city and recommended great sights and restaurants. The breakfast at the hotel was delicious. The room was clean and comfortable. When we come back to Bergamo, we will surely stay here. The location is great. Thanks for a wonderful experience. - A and J from NYC
Stayed 4 nights in Apr 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Farhana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hidden gem
This place is a gem of a find in Bergamo. Great location, bus from the airport drops you to city centre and hotel is 8 minute walk. Surrounded by shops and restaurants. The room is brilliant, neat and clean with all the modern amenities and lots of light. Five star clean bathroom and lots of towels! Spacious room to store luggage and mini dining table. Lots of plug points. We loved it. Good breakfast spread. However the star of the hotel is the manager Ute who provided us first class service throughout! Contacting us even before we got there, she is brilliant. We felt like we had met an old friend - she is friendly, helpful and offered us so much time and help. It was wonderful chatting with her and for us she really made our stay so memorable. Thank you Ute, we hope to be back soon.
Stayed 1 night in Feb 2023

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Absolutely lovely hotel with a friendly, engaging staff - especially Uta. She was so welcoming and helpful. Great location, charming, modern rooms and a nice breakfast - wish we could have stayed longer!
Stayed 1 night in Oct 2022