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Bergamo Inn 21

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December 2024
January 2025

Photo gallery for Bergamo Inn 21

Minibar, in-room safe, desk, soundproofing
Property entrance
Junior Room
Interior entrance
Shower, free toiletries, hair dryer, bidet

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Piazza Pontida 21, Bergamo, Provincia di Bergamo, 24122
  • Piazza Pontida
    1 min walk
  • Via XX Settembre
    2 min walk
  • Humanitas Gavazzeni Hospital
    15 min walk
  • Bergamo (BGY-Orio Al Serio)
    16 min drive

Room options

View all photos for Junior Room

Junior Room

Junior Room

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Bedroom, Balcony

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 Bedroom, Balcony

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
B&B Hotel Bergamo
Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.2 out of 5, Very good, (827)
The price is €112
for 1 night
includes taxes & fees
5 Dec - 6 Dec
B&B Hotel Bergamo

About this property

Bergamo Inn 21

Bergamo property in Citta Bassa
This smoke-free property features a front-desk safe and free WiFi in public areas. All 13 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find coffee makers and hair dryers. Change of towels is available on request.
Bergamo Inn 21 offers 13 air-conditioned accommodations with minibars and safes. 50-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Bergamo property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Bergamo Inn 21's great location gets high marks from our customers. During your stay, you're just a quick walk from Piazza Pontida. Free WiFi in public areas is available. This property has 13 rooms on 4 floors. All rooms offer free WiFi and flat-screen TVs.
  • Air-conditioned accommodations with flat-screen TVs, minibars, and coffee makers
  • Free WiFi
  • Amenities include a front-desk safe and an elevator
  • Guests have great things to say about the helpful staff and the location
  • Steps from Piazza Pontida and Via XX Settembre
  • Cats and dogs welcome for a fee
As a guest of Bergamo Inn 21, you'll find a front-desk safe and an elevator. WiFi is free in public spaces. A complete renovation of Bergamo Inn 21 was completed in July 2021.

This Bergamo property is smoke free.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 984 ft (EUR 15 per day)
  • Street parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Accessibility

  • Lift

More

  • Renovated entire property – July 2021
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Tea service at check-in

More

  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 15 per day (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bergamo Inn 21 Inn
Bergamo Inn 21 Bergamo
Bergamo Inn 21 Inn Bergamo

Bergamo Inn 21 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 101 out of 145 reviews" "
Rating 8 - Good. 31 out of 145 reviews" "
Rating 6 - Okay. 3 out of 145 reviews" "
Rating 4 - Poor. 4 out of 145 reviews" "
Rating 2 - Terrible. 6 out of 145 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yuksel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Pia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is very modern in the middle of citta bassa Bergamo. It is about 10min walk to public transport that takes you into old town. Check in worked well digitally, as there is no staff on site. Parking is public parking for the city so you need to walk from the one you choose to the Inn.
Stayed 1 night in Jul 2024

10/10 Excellent

Carolina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is just as picture and very clean. Great eateries nearby
Stayed 1 night in May 2024

10/10 Excellent

Carolina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with amazing restaurants. Train station is 10 min walking. Place is very clean and quite, will return when in Bergamo
Stayed 3 nights in May 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, lovely room.
Couldn't be in a better spot to tour both the Alta and Bassa, beautiful location, we arrived on Saturday and although the area was super busy with people having a good time, when we got into the room and shut the windows it was really quiet! Room was lovely, nespresso was a bonus too! Few minutes was from all the shops, restaurants and cafe’s are a stones throw away.
Stayed 5 nights in May 2024

10/10 Excellent

Marija

Stayed 3 nights in Apr 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely property - 10 mins from the main train station. right in the heart of shopping area and restaurants, bars etc.
Stayed 3 nights in Apr 2024

2/10 Terrible

Dawn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Uninhabitable
There is no air conditioning!! The ad says there is but there is not. No amenities but a shower cap, body lotion & body wash once we asked that it be refilled. While the bed was comfortable & espresso machine nice, the room was uninhabitable. It was 78-80 in Bergamo and the room probably hotter. There is a fridge so you can go to a market to buy fruit or yogurt for breakfast & there is a cafe downstairs. Add a fan at least!!!!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Todd

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced and convienient.
Stayed 4 nights in Apr 2024

10/10 Excellent

diego

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Easy self check in.
Stayed 1 night in Mar 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel
Lovely modern hotel room with easy access using a code. The hotel is centrally located, and easy to find. The room was very quiet when the window was shut. Our air conditioning wouldn’t work with cold air and the room was very hot because the heating wouldn’t stay off, this meant we had to open the window and it was quite noisy with people closing doors and talking etc. overall very nice place and would stay again.
Stayed 2 nights in Feb 2024

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jetlagged Aussies
The hotel is in a great location with lots of bars and restaurants close by. Cafès abound and the bakery next door was excellent for breakfast. It is a short walk to the funicular for the Citta Alta. Access is easy by use of the PIN sent to us in advance of our stay. There was a staff member on duty when we arrived but no one was available in the morning. Overall, we enjoyed our stay. Comfortable bed, good shower and quiet room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Billy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here!!! Great staff - easily can access Lecco and it was just glorious. The breakfast was my favourite part :)
Stayed 1 night in Dec 2023

8/10 Good

Juliana

Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very easy to nevigate, splendid room, clean and spoiling. Please be sure bypassing the ZTL area, nearby , if you are using rental car.
Stayed 2 nights in Sep 2023

6/10 Okay

Carmelisa

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Room was big and new. I did not like that that it was not clear I still owed $5 of city tax before they could provide me the key code. I was standing outside the door at 11pm trying to find the code on the registration page but it was not written anywhere that the tax was still missing. I had to call twice before I got to speak to someone to understand the issue. Then I had to fill out all of my credit card info, standing in the cold. Finally I got the key code. Arrived to find a brand new room which was nice. But the floor was cold and there were no slippers provided.
Stayed 1 night in Nov 2023

10/10 Excellent

Mat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
I usually stay in big hotel chain hotels however needing a quick stop over in Bergamo sought a local, cheap option. This was a great suite, great location, only 15 mins from Airport in the centre of Bergamo. Greeted by the most amazing ceiling. Well worth the stay and awesome value for money. So cheap for what you get.
Stayed 1 night in Nov 2023

10/10 Excellent

SARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Paulina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

karen

Stayed 2 nights in Oct 2023

2/10 Terrible

Nick

Liked: Cleanliness
Disliked: Property conditions & facilities
Don't bother. They take your money and the Hotel management then don't care about you. Please read. Arrived 4th Oct 2023 14:30. The air con didn't work making the room hardly bareble to be in. I went to the receptionist and she was aware of it and that a service agent had been called. Early evening as we went out we saw another girl and she had no news regarding the service agent. I asked her if she had a fan for the room and she said no. 21:50 - I phoned the receptionist (Brenda) asking her to get someone from management to contact me urgently as we wanted to move out. I also sent an eMail to the Bergamo contact address stating the same. Barely slept the room was stifling. Opening the windows helped a tiny bit, but the noise from outside then disturbed us 5th Oct - On leaving in the morning we saw the first girl we saw the previous day and asked if we could have a fan for the room, she said yes and immediately got one for us. Later even with the fan on it was 29°C in the room. 6th Oct - Terrible nights sleep. Tried to contact Expedia and the Virtual Agent couldn't help !!! Pointless. 7th Oct - As we left I asked the girl when the air-con first start not working and on what date they contacted the service agent, at this point her English got pretty bad and tried to explain in Italian, which we did not understand. The hotel management, don't care. They did not respond to my eMail to them on the 4th Oct, nor did they respond to Brenda's request to contact me
Stayed 3 nights in Oct 2023

8/10 Good

Mila

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great Place, Zero Customer Service
Great location, a fantastic design, and top quality of finishes. A really great place to stay. Since I got it on Hotels.com I thought it would be a hotel, but it is sort of a hotel room in a nice apartment building. They give you the instructions for how to get in, but you have to enter some codes into multiple electronic devices and it's late at night and you are stressed out that if one of these devices doesn't work, you'll need to get a hotel room nearby instead. Particularly quirky was the door to the actual room: there was an iPad-like device mounted on the wall by the door and when you put your code in it would say "the door is open", but it was not! Then it turned out that the actual door lock had a code device and it worked. But a lot of stress. Also, they marketed as "parking available" and then in the email they mentioned several parking lots by street name but no actual addresses! So now you have to sit with Google Maps and try finding the closest parking and we ended up parking much further out than necessary. We emailed them about the parking lot address 3-4 hrs earlier and never heard back.
Stayed 1 night in Sep 2023

2/10 Terrible

Arsenie

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience in my life
The main disturbance of the stay was a fire alarm that went off in all rooms in the whole hotel at midnight. All guests went outside and were desperately trying to contact anyone from the hotel for a couple of hours, but it was unreachable until the morning. Guests called police and fire department which arrived and tried for a couple of hours to silence the alarm. They succeeded shortly before 2AM, until which time no one could go inside, let alone sleep. Police said that this is not the first time that fire alarm goes off in this hotel and the hotel is not reachable by phone. Aside from the great disturbance that this fire alarm caused, it is outrageous to think that the hotel would not be reached even in case of a real emergency for 12 hours per day. Moreover, hotel promised a tiny refund in exchange of silence!! This comes in addition to an awful checkin experience - I have not received the promised email with the access code until I contacted hotels com support right before my airplane to Bergamo. Since I was arriving after 11PM and the hotel is not reachable at night, I hate to think that I might have been left in front of the hotel without checkin instructions that night. Another hotel guest also confirmed to me that he also hadn’t got the code before he contacted support right before his arrival. Given the above, the broken lift, the loose door knob in the room all seem to be minor issues. This hotel is deeply unprofessional and should be avoided at all cost.
Stayed 2 nights in Aug 2023