Holiday Inn Express & Suites New Buffalo by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites New Buffalo by IHG

Exterior
Indoor pool
Property amenity
Exterior
Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
11500 Holiday Dr, New Buffalo, MI, 49117
  • Local
    ‪3 min drive‬
  • New Buffalo Public Beach
    ‪6 min drive‬
  • Four Winds Casino New Buffalo
    ‪10 min drive‬
  • South Bend, IN (SBN-South Bend Intl.)
    ‪41 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Wet Bar)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express & Suites New Buffalo by IHG

Hotel in New Buffalo with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Holiday Inn Express & Suites New Buffalo by IHG offers 80 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This New Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites New Buffalo by IHG. During your stay, you'll be within walking distance of New Buffalo Pere Marquette Depot. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a gym
  • Just a 5-minute drive from Lake Michigan and 10 minutes from Four Winds Casino New Buffalo
Holiday Inn Express & Suites New Buffalo by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. Holiday Inn Express & Suites New Buffalo by IHG also features a vending machine, laundry facilities, and a front-desk safe. Free self parking is available.

This New Buffalo hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 16 2025 to May 10 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Fitness facilities
  • Hallway
  • Lobby
  • Select guestrooms
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New Buffalo
Holiday Inn Express New Buffalo
New Buffalo Holiday Inn Express
Holiday Inn Express New Buffalo Hotel
Holiday Inn Express New Buffalo
Hotel Holiday Inn Express & Suites New Buffalo New Buffalo
New Buffalo Holiday Inn Express & Suites New Buffalo Hotel
Hotel Holiday Inn Express & Suites New Buffalo
Holiday Inn Express & Suites New Buffalo New Buffalo
Holiday Inn Express Suites New Buffalo
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express New Buffalo

Holiday Inn Express & Suites New Buffalo by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1005 reviews
Rating 8 - Good. 302 out of 1005 reviews
Rating 6 - Okay. 74 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 22 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful here! There was a free shuttle to take us to the casino! We had a great experience and would stay again!
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Suzanne

Travelled with partner
Disliked: Amenities, property conditions & facilities
Needs major updating and obviously they have staff issues. Been going here for years but needs overhaul and updating
Stayed 2 nights in Jan 2025

8/10 Good

Christopher

Stayed 1 night in Jan 2025

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here often. Nice quiet rooms. Nice staff
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

stanley

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay at The Harbor Grand instead

Wonderful staff. Hotel is musty smelling and dated. Needs a complete renovation
Stayed 1 night in Dec 2024

6/10 Okay

Marj

Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness
Very poor unsafe lighting in parking lot
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Julia, Woodstock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good. A little old but very clean
Stayed 1 night in Nov 2024

4/10 Poor

Melanie

Travelled with group
The room we were given was not cleaned. No linens on bed, chairs overturned, dirty linens on the floor.
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Travelled with family
For the price and location, it was not terrible, but I did find black mold on the curtains by the window.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Roseann

Travelled with family
Liked: Staff & service
Average hotel. Good quick breakfast. Friendly staff!
Stayed 1 night in Oct 2024

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

FABULOUS STAFF

The front desk staff could not have been kinder and more helpful! Thank you for all your assistance in my stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Dean

Travelled with partner
It was only a 10 minute drive from the public beach & there were many good eating choices down by the beach. In the morning we were right next to the I 94 entrance but never heard traffic through the night
Stayed 1 night in Oct 2024

10/10 Excellent

Ruth, Custer Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Oct 2024

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first trip to. New Buffalo. It was pretty near perfect until our car was broken into and my purse was stolen. That was a terrible thing but not normal for NB. The hotel staff could not have been more accommodating!!They allowed us to park in a special spot because of the damage to our vehicle and even helped to keep an eye on it overnight. Since we had no choice but to head home the next morning, we asked if they could grant us forgiveness for the early checkout. They did and it really helped renew my faith in the goodness of people after experiencing such a traumatic event. Thanks NB Holiday Inn for understanding!
Stayed 3 nights in Jul 2024