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Best Western Benton Harbor-St. Joseph

2.5 star property

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Photo gallery for Best Western Benton Harbor-St. Joseph

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace
Front of property – evening/night
Lobby
Lobby
Indoor pool, seasonal outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • Gym
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
1592 Mall Dr, Benton Harbor, MI, 49022
  • Lakeland Regional Medical Center
    ‪7 min drive‬
  • Lake Michigan College
    ‪8 min drive‬
  • Silver Beach
    ‪11 min drive‬
  • South Bend, IN (SBN-South Bend Intl.)
    ‪37 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Presidential Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Presidential Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €93
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includes taxes & fees
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About this property

Best Western Benton Harbor-St. Joseph

Hotel in Benton Harbor with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite. Change of towels is available on request.
Best Western Benton Harbor-St. Joseph offers 98 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Benton Harbor hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Benton Harbor-St. Joseph gets high marks from our customers. During your stay, you'll be close to Silver Beach. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the breakfast and the helpful staff
  • 11 minutes by car from Lake Michigan and 11 minutes from Silver Beach
Best Western Benton Harbor-St. Joseph offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a 24-hour fitness center. WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is available daily. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Best Western Benton Harbor-St. Joseph. Self parking is free.

This Benton Harbor hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open May 27 and close September 30.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard Marriott Benton Harbor St Joseph
Courtyard Marriott St Joseph Hotel
Courtyard Marriott St Joseph Hotel Benton Harbor
Benton Harbor St Joseph Hotel
Benton Harbor St Joseph
Best Western Benton Harbor-St. Joseph Hotel
Best Western Benton Harbor-St. Joseph
Best Western Joseph
Best Benton Harbor St Joseph
Best Western Benton Harbor-St. Joseph Hotel
Best Western Benton Harbor-St. Joseph Benton Harbor
Best Western Benton Harbor-St. Joseph Hotel Benton Harbor

Best Western Benton Harbor-St. Joseph Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 349 out of 1002 reviews
Rating 8 - Good. 342 out of 1002 reviews
Rating 6 - Okay. 152 out of 1002 reviews
Rating 4 - Poor. 87 out of 1002 reviews
Rating 2 - Terrible. 72 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n
Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun and convenient
I come hete often to Best Western to bring my grandaughters to swim in the winters months. We are a town over, we have many choices to choose from and have tried them all over the years and this Best Western is our favorite. The pool is warm, which is our reason for coming. The breakfast is good. The front desk people are very friendly! The hotel is clean. Varity of restaurants and shopping clise by. Not the fanciest or the newest but it works for us! We absolutely love it!!!
Stayed 1 night in Nov 2024

2/10 Terrible

Erika

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedbugs
Bedbugs were found under the covers in the beds in our room
Stayed 2 nights in Nov 2024

10/10 Excellent

FNU

Liked: Cleanliness, staff & service, property conditions & facilities
good location
Stayed 1 night in Nov 2024

2/10 Terrible

Brandee

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has some nice updates Staff was friendly and helpful Had a nice nights sleep Would stay again Hot tub was cold
Stayed 1 night in Nov 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Nov 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

shawntell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOD BLESS LEONARD. He’s the cook and breakfast was amaaaaaszing. Tip worthy! My bed was also large and comfy with great cable options for channels. Thank you!!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and kind people
It's a perfect place to stay. Friendly and kind people!
Stayed 5 nights in Oct 2024

2/10 Terrible

Barbara

Travelled with partner
Liked: Property conditions & facilities
The staff was horrible. My husband has a hard time walking and they put us in the farthest wing. I ask if there was something closer and thy said no that I have to pay 70$ more. When I went online a closer room was only 2$ difference. That’s all she done was on her phone and ignored everything else. I asked if there were any spoons or forks and she said they were in the kitchen but when I got there there was nothing. She said she can’t help me. I’ll see how breakfast is tomorrow but the rudest behavior was done already. Would not recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay
Great service! The people were friendly and helpful. The Saturday continental breakfast was very nice (bacon, eggs with onion and peppers, biscuits, yogurt, and plenty more)! The room was clean, though some of it showing wear (outlets worn to the point that they wouldn't hold onto a plug, headboard sections separating a bit). The shower barely had enough room to move, but water pressure and temperature were good, and the rest of the bathroom was spacious (far more than I'm used to seeing).
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Nakyjiea

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kandice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very helpful, nice breakfast hot or cold your choice. Will be back if ever in area again
Stayed 2 nights in Oct 2024

8/10 Good

Jermaine

Stayed 1 night in Sep 2024

8/10 Good

Tina

Travelled with partner
the stay was fine, room was clean, bed was comfy, hotel was clean, had some stains on the couch in our room (a little off-putting), pool area was clean, breakfast selection was disappointing, all-in-all a pleasant experience, would stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Phil

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for the price. Right off of 94, which was admittedly noisy. But inside the hotel, very quiet. Nice beds. Easy parking. I'd stay again.
Stayed 2 nights in Sep 2024

8/10 Good

Ericka

Stayed 2 nights in Sep 2024

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Bed was comfortable. Will stay here again.
Stayed 2 nights in Sep 2024

8/10 Good

Amanda

Liked: Staff & service, amenities
We stayed in the presidential suite. The bed was clean, very comfortable and they have the best pillows! Pleasant smell when we walked in. All of the staff were polite and helpful. As a former residential/commercial cleaner, this place was safe and clean enough to stay in but it was very evident that there isn’t much attention to detail on housekeeping’s end. Pink mold in the shower (nothing out of the ordinary for hotels unfortunately), small hairs in the shower, and syrup on the table/table mats from previous guests. The vents are dusty and I’m only particular about this because I have severe allergies. Despite all of that, I would definitely stay again, as the price was more than reasonable and the staff was great.
Stayed 1 night in Sep 2024

8/10 Good

Heather

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was good. Clean hotel for the age of it. Quiet. Large hotel! Hot tub could use a better regular cleaning but it was a nice added touch. The indoor outdoor pool area was nice and enclosed. Only complaint i have is upon checkout, check your folio receipt! They overcharged me by $600!
Stayed 5 nights in Sep 2024

10/10 Excellent

John

Travelled with family
Clean quiet and comfortable bed. Looked like it had been all repainted. Even though not a new hotel, was very nice ! Like much better than new ones that are huge. This felt very comfortable and accommodating. Breakfast was nice and the gentleman attendant was sweet and conscientious
Stayed 1 night in Sep 2024

8/10 Good

Jacqueline

Stayed 1 night in Aug 2024