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Mercure Benidorm

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Benidorm

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar
Bar (on property)
Terrace/patio
Beach nearby
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Gym

Explore the area

Map
Avenida de Panama, 5, Benidorm, Alicante, 03500
  • Parc d'Elx
    ‪8 min walk‬
  • Guillermo Amor Municipal Stadium
    ‪11 min walk‬
  • Benidorm City Hall
    ‪12 min walk‬
  • Alicante (ALC-Alicante Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Double Bed, Terrace

Standard Room, 1 Double Bed, Terrace

Standard Room, 1 Double Bed, Terrace

  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed, Terrace

Privilege, Room, 1 Double Bed, Terrace

Privilege, Room, 1 Double Bed, Terrace

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Terrace

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Standard Room, 1 Double Bed, Terrace

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Terrace

Deluxe Room, 1 Double Bed, Terrace

Deluxe Room, 1 Double Bed, Terrace

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Duplex, 1 Queen Bed, Terrace

Duplex, 1 Queen Bed, Terrace

Duplex, 1 Queen Bed, Terrace

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Double Bed, Terrace, Sea View

  • Sleeps 2
  • 1 Double Bed

Similar properties

Pool

Barceló Benidorm Beach - Adults Recommended

Pool
Breakfast included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (223)
The price is €93
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Barceló Benidorm Beach - Adults Recommended

About this property

Mercure Benidorm

Hotel in Benidorm with a fitness center and a 24-hour front desk
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Benidorm offers 186 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature down comforters. 49-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Benidorm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Benidorm. During your stay, you're just a quick walk from Parc d'Elx. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Malaspina
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • 8 minutes by car from Benidorm Palace and 13 minutes from Cala de Finestrat
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mercure Benidorm offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Mercure Benidorm.

This 4-star Benidorm hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 8:00 AM to 10:00 AM.
Malaspina - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Off-site parking within 820 ft (EUR 17 per night)

Food and drink

  • English breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 15 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Malaspina

Things to do

  • Bike rentals
  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Memory-foam mattress

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch smart TV
  • TV channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 17 per night (820 ft away)
  • Pet fee: EUR 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Benilux
Benilux Hotel
Benilux Park
Benilux Park Benidorm
Benilux Park Hotel
Hotel Benilux
Hotel Benilux Park
Hotel Benilux Park Benidorm
Hotel Benilux Park
Mercure Benidorm Hotel
Mercure Benidorm Benidorm
Mercure Benidorm Hotel Benidorm
Mercure Benidorm (Opening Jun 2022)

Mercure Benidorm Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 109 out of 159 reviews" "
Rating 8 - Good. 37 out of 159 reviews" "
Rating 6 - Okay. 9 out of 159 reviews" "
Rating 4 - Poor. 2 out of 159 reviews" "
Rating 2 - Terrible. 2 out of 159 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew, Darlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
advertised as vip property, were told by Expedia it wasn't
Stayed 5 nights in Oct 2024

10/10 Excellent

Colin Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad we stayed here. Mercure always delivers excellent service in our experience. Breakfast was excellent - a lot of options to suit every diet - and it set you up for the whole day. Rooms were of a high standard, views over the pool area from the balcony and kept well serviced and clean. All staff encounters were extremely positive and they were all a pleasure to talk to. Our only minor point was that we felt the trees around the pool could do with being trimmed as they are blocking the sun from some key areas around the pool. The area is only a short walk to Poniente beach and the Old Town. This was our first visit to Benidorm and we would look at the Mercure as our first choice for our return visit.
Stayed 7 nights in Oct 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

HOWARD

Liked: Cleanliness, property conditions & facilities, room comfort
Mercure Benidorm - Sept 2024
Hotel was good - food options for breakfast and buffet evening meal were limited and repetitive - not worth Euro 25. Room was good and comfortable, which is what you would expect for the price, as we paid extra for a deluxe room. Pool area is nice and provides shade when needed. Check in and bar staff are very helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
We had a very enjoyable stay at this lovely hotel. The outside appearance isn't great but the inside and the pool area are very good. The staff were helpful and friendly. All areas were very clean. Breakfast was superb. It's a short walk to the beach and old town. I definitely intend to return.
Stayed 4 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
By far the hotel in Benidorm. Lovely grounds, pool entertainment. The staff were friendly. Pizza bar is an excellent addition and very tasty. Highly recommend a stay here. Can’t wait to come back here!
Stayed 3 nights in Jul 2024

10/10 Excellent

Sadie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, very welcoming. Prosecco and fruity water on arrival. The room and service was great. The breakfast wasn’t very nice however the other food was great. Poolside service via the QR code was a bit hit and miss however ordering with the bartender was fine. Very comfy beds and beautiful rooms. Would definitely stay again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Fantastic hotel! Has a great vibe to it, staff are friendly and helpful. Cocktails were good and priced well. The draught beer was also good. Location for old town and beach is perfect.
Stayed 4 nights in Oct 2024

8/10 Good

Gabriel

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Alan John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Relaxed atmosphere. Easy to check in and out. Great bar prices. Good selections at breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Jul 2024

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and staff were friendly and helpful. Would definitely stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yixiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2024

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in the old town with lovely pool and gardens. Walkable to shops and restaurants, longer walk or cab ride to Levante beach. Great staff, lovely food and good drinks.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Julia Hart

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing we’ll be back!!
Stayed 3 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great pool area
A very nice hotel with lovely staff
Stayed 7 nights in May 2024

8/10 Good

Nicola

Stayed 3 nights in Jun 2024

10/10 Excellent

Milan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for summer holiday in Benidorm
We really enjoyed our summer holiday spent in this hotel. Everything was amazing. Breakfast was good with plenty of choices. We also had dinner included, and every night there were be different options to choose from on buffet. Hotel looks very new and it has nice vibe. Also all stuff is very kind and helpful.
Stayed 7 nights in Jun 2024

4/10 Poor

Ken

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Better customer service needed.. Parking disaster.
Hotel ok service provided too many excuses Why things don’t work. Garage parking a disaster without proper instructions, designated spot occupie. Misinformed on location. Sent into dark garage not directed to 2nd basement. Key did not open doors. Need valee parking. Check in Personel not knowledgeable and midinformed need better training. House keeping and food service terrific. Hotel needs better front door Checkin management and training. Better customer service is needed.
Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay
breakfast air conditioning and ambiance were all amazing and loved pool area
Stayed 3 nights in May 2024

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