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Mercure Benidorm

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Benidorm

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar
Bar (on property)
Terrace/patio
Beach nearby
Aerial view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Gym

Explore the area

Map
Avenida de Panama, 5, Benidorm, Alicante, 03500
  • Parc d'Elx
    8 min walk
  • Esturión
    1 min walk
  • Benidorm Tram Station
    14 min walk
  • Alicante (ALC-Alicante Intl.)
    41 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Double Bed, Terrace

Standard Room, 1 Double Bed, Terrace

Standard Room, 1 Double Bed, Terrace

  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed, Terrace

Privilege, Room, 1 Double Bed, Terrace

Privilege, Room, 1 Double Bed, Terrace

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Terrace

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Standard Room, 1 Double Bed, Terrace

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Terrace

Deluxe Room, 1 Double Bed, Terrace

Deluxe Room, 1 Double Bed, Terrace

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Duplex, 1 Queen Bed, Terrace

Duplex, 1 Queen Bed, Terrace

Duplex, 1 Queen Bed, Terrace

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Double Bed, Terrace, Sea View

  • Sleeps 2
  • 1 Double Bed

Similar properties

Pool

Barceló Benidorm Beach - Adults Recommended

Pool
Breakfast included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (208)
The price is €130
for 1 night
includes taxes & fees
3 Jan - 4 Jan
Barceló Benidorm Beach - Adults Recommended

About this property

Mercure Benidorm

Hotel with a fitness center, near Poniente Beach
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Benidorm offers 186 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature down comforters. 49-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Benidorm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Benidorm. During your stay, you're just a quick walk from Parc d'Elx. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Malaspina
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • 13 minutes by foot from Llevant Beach and a 1-minute drive from Poniente Beach
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mercure Benidorm offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Mercure Benidorm.

This 4-star Benidorm hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 8:00 AM to 10:00 AM.
Malaspina - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Off-site parking within 820 ft (EUR 17 per night)

Food and drink

  • English breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 15 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Malaspina

Things to do

  • Bike rentals
  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Memory-foam mattress

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch smart TV
  • TV channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 17 per night (820 ft away)
  • Pet fee: EUR 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Benilux
Benilux Hotel
Benilux Park
Benilux Park Benidorm
Benilux Park Hotel
Hotel Benilux
Hotel Benilux Park
Hotel Benilux Park Benidorm
Hotel Benilux Park
Mercure Benidorm Hotel
Mercure Benidorm Benidorm
Mercure Benidorm Hotel Benidorm
Mercure Benidorm (Opening Jun 2022)

Mercure Benidorm Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 104 out of 154 reviews" "
Rating 8 - Good. 37 out of 154 reviews" "
Rating 6 - Okay. 9 out of 154 reviews" "
Rating 4 - Poor. 2 out of 154 reviews" "
Rating 2 - Terrible. 2 out of 154 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Jul 2024

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and staff were friendly and helpful. Would definitely stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yixiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2024

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in the old town with lovely pool and gardens. Walkable to shops and restaurants, longer walk or cab ride to Levante beach. Great staff, lovely food and good drinks.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Julia Hart

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing we’ll be back!!
Stayed 3 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great pool area
A very nice hotel with lovely staff
Stayed 7 nights in May 2024

8/10 Good

Nicola

Stayed 3 nights in Jun 2024

10/10 Excellent

Milan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for summer holiday in Benidorm
We really enjoyed our summer holiday spent in this hotel. Everything was amazing. Breakfast was good with plenty of choices. We also had dinner included, and every night there were be different options to choose from on buffet. Hotel looks very new and it has nice vibe. Also all stuff is very kind and helpful.
Stayed 7 nights in Jun 2024

4/10 Poor

Ken

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Better customer service needed.. Parking disaster.
Hotel ok service provided too many excuses Why things don’t work. Garage parking a disaster without proper instructions, designated spot occupie. Misinformed on location. Sent into dark garage not directed to 2nd basement. Key did not open doors. Need valee parking. Check in Personel not knowledgeable and midinformed need better training. House keeping and food service terrific. Hotel needs better front door Checkin management and training. Better customer service is needed.
Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay
breakfast air conditioning and ambiance were all amazing and loved pool area
Stayed 3 nights in May 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

vera

Stayed 1 night in May 2024

8/10 Good

emma

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay
Lovely hotel, so peaceful and clean. A bit far out from Benidorm centre but easy enough to get a taxi in 5 minutes
Stayed 3 nights in May 2024

10/10 Excellent

Gavin James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Don’t do breakfast, you will struggle getting a se
Stayed 2 nights in Mar 2024

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy stay
Really liked the hotel, very modern, clean and comfortable. Plenty of nice places to sit downstairs, quiet, nice to have a balcony and comfy rooms. Michel was very nice checking us out.
Stayed 4 nights in Mar 2024

6/10 Okay

Gunnlaugur M.

Travelled with partner
Liked: Cleanliness
Hotel not my style
Stayed 4 nights in Mar 2024

10/10 Excellent

Tina

Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely helpful and professional The Hotel was extremely clean and fresh
Stayed 6 nights in Dec 2023

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas break
Good service from start to finish. Really good breakfast. Good location. Couldnt fault anything.
Stayed 3 nights in Dec 2023