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Hotel Ambassador Playa II

4.0 star property

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Photo gallery for Hotel Ambassador Playa II

Outdoor pool
2 bars/lounges, poolside bar
Standard Twin Room, Pool View
Front of property
Outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available

Explore the area

Map
Calle Gerona, 39, Benidorm, Alicante, 3503
  • Llevant Beach
    ‪5 min walk‬
  • Casino Mediterraneo Benidorm
    ‪6 min walk‬
  • Benidorm Airsoft
    ‪14 min walk‬
  • Alicante (ALC-Alicante Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Single Room

Desk, blackout curtains, soundproofing, free WiFi

Standard Single Room

  • 17 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Twin Room, Pool View

Standard Twin Room, Pool View

Standard Twin Room, Pool View

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Desk, blackout curtains, soundproofing, free WiFi

Standard Double Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, Mobility Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Pool View

Desk, blackout curtains, soundproofing, free WiFi

Standard Single Room, Pool View

  • 17 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Family Room, Pool View

Family Room, Pool View

Family Room, Pool View

  • 26 sq m
  • Sleeps 4
  • 1 Twin Bed

Similar properties

Front of property

Hotel Ambassador Playa I

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.5 out of 5, Wonderful, (143)
The price is €170
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Hotel Ambassador Playa I

About this property

Hotel Ambassador Playa II

Hotel with a full-service spa, a short walk to Llevant Beach
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Hotel Ambassador Playa II offers 198 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Rooms open to furnished balconies. This Benidorm hotel provides complimentary wireless Internet access.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Benicaldea Wellness & Spa. Services include Thai massages, body wraps, and body treatments. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hotel Ambassador Playa II. During your stay, you're just a quick walk from Llevant Beach. You'll find features like free WiFi in public areas and a free manager's reception, plus 2 bars.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, body treatments, or body wraps at Benicaldea Wellness & Spa
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a gym, a sauna, and a playground
  • 5 minutes by foot from Llevant Beach and a 3-minute drive from Benidorm Palace
Hotel Ambassador Playa II offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi.

A fitness center, spa services, and a terrace are also featured at Hotel Ambassador Playa II. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Benidorm hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hotel Ambassador Playa II has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Free daily reception

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Outdoor entertainment area
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Massage - Thai
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Towels

Entertainment

  • TV

Food and drink

  • Fridge

More

  • Desk
  • Phone
  • Safe (surcharge)
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 20 per day
  • In-room safe fee: EUR 15.00 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Ambassador II
Hotel Ambassador II
Ambassador Playa Ii Benidorm
Hotel Ambassador Playa II Hotel
Hotel Ambassador Playa II Benidorm
Hotel Ambassador Playa II Hotel Benidorm

Hotel Ambassador Playa II Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 134 out of 175 reviews
Rating 8 - Good. 28 out of 175 reviews
Rating 6 - Okay. 10 out of 175 reviews
Rating 4 - Poor. 2 out of 175 reviews
Rating 2 - Terrible. 1 out of 175 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Callum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has been recently renovated and the place is very nice. We have stayed many times in the past and it was tired and worn, not now. Also. We were half board, the standard of food and service was excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Food good. Entertainment BRILLIANT
Stayed 7 nights in Oct 2024

10/10 Excellent

Robert Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve found the Ambassador to have the best food options out of all the hotels we’ve stayed at in Benidorm. Plenty of choice especially at breakfast.
Stayed 7 nights in Sep 2024

10/10 Excellent

James

Travelled with group
Nice clean friendly
Stayed 3 nights in Sep 2024

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Dawn Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area overcrowded
Stayed 3 nights in Aug 2024

8/10 Good

Kevin Roger

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff so helpful, rooms very clean, restaurant excellent, Pool area was the only downside, overcrowded and rubbish everywhere
Stayed 5 nights in Aug 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel food really good quality and something for everyone.
Stayed 7 nights in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel on the strip. Hotel modern and spotless. Only issue is the noise from bars close by which goes on most of the night which we could hear even when we were on the ninth floor
Stayed 7 nights in Jul 2024

4/10 Poor

Jerry

Liked: Staff & service
Disliked: Cleanliness
Like going to a party at a nursing home. Hôtel is ok but surrounding area is a dirty dangerous slum. Good for cheap drinks and low life.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambassador playa 2
Beautiful hotel, great bars, great music, great location and the food was fantastic with loads of options and daily specials. We had room 2219 which was straight on top the western saloon bar which was noisy to say the least but we loved the liveliness of it! All in all brilliant stay
Stayed 4 nights in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel clean,food was amazing,staff all lovely,will definitely revisit
Stayed 4 nights in May 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and facilities were very good at the hotel.The 2 bedroomed room we had didn't have a door on the bedroom so was very disappointed. The pool area was very clean even though very busy.There was a grumpy receptionist that wasn't helpful as i was trying to organise my husbands 70th birthday whilst there.They did leave a bottle of cava for him in our room but we had already arranged a meal for our group so wasn't used.Wouldnt book a 2 bed family room again as its just not worth the extra money.
Stayed 7 nights in May 2024

10/10 Excellent

Jacqueline

Liked: Staff & service, amenities, property conditions & facilities
First class
Stayed 4 nights in May 2024

10/10 Excellent

Joanna

Stayed 4 nights in May 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dave Spain
Hotel is very clean and well positioned.
Stayed 2 nights in Apr 2024

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Sally

Stayed 3 nights in Apr 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the proximity to downtown. It’s on the busiest bar/club street. The downside of this was the noise from the street. Hotel was clean. Staff was friendly. The food was a huge buffet. At the buffet, you would have to pay for beer and wine which is understandable, but we also had to pay for soft drinks which I think should’ve been included. The bathrooms are very small including the shower area. Our shower drain stayed clogged entire stay and water would pour into the bath floor. We stayed in March which they consider to be winter, therefore they had no air condition allowed to be turned on. Our room stayed hot and we had to keep the balcony doors open the entire stay, which in turn made it noisy from the street level. That was our biggest complaint. My wife dislikes that she had to pay for coffee in the room. I also disliked that the parking garage in the basement was $20e a day and was extremely tight to park a very tiny SUV in. Plus each time you would leave the parking garage, you had to pull up to the gate, walk through the door and push a button and ask them to open the gate. It was very inconvenient. There is on street parking but it’s regulated for certain times only. The pool was great, the pool area and general area was very clean. The staff was always friendly. The indoor bar was great as well. The bus stop is very close and convenient if you need to bus in. The walk to the ocean is very close and if you like to hike, you can hike directly to LaCruz
Stayed 5 nights in Mar 2024

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
March Break
location was fab, food excellent rooms, were comfortable and staff were friendly and helpful. the spa was so relaxing. would definitely book again
Stayed 6 nights in Mar 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loverly hotel.
Loverly hotel situated perfectly. Staff are amazing and polite except the (I think restaurant manager) who was incredibly rude and abrupt.
Stayed 6 nights in Mar 2024