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Mercure Bengkulu

4.0 star property

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Photo gallery for Mercure Bengkulu

Exterior
Lobby sitting area
Exterior
Outdoor pool, open 6:00 AM to 6:00 PM, pool loungers
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Parking included
  • Gym
  • Housekeeping

Explore the area

Map
Jalan S Parman No. 27, Bengkulu, Bengkulu, BENGKULU, 38227
  • Stamford Raffles Palace
    ‪18 min walk‬
  • Bengkulu Museum
    ‪4 min drive‬
  • Pantai Panjang
    ‪10 min drive‬
  • Bengkulu (BKS-Fatmawati Soekarno)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 3.3 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Deluxe Room, 2 Single Beds

Privilege, Deluxe Room, 2 Single Beds

Privilege, Deluxe Room, 2 Single Beds

  • 3.3 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

  • 4 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room, 1 Double Bed

  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Mercure Bengkulu

Art Deco hotel with a full-service spa and a fitness center
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Bengkulu offers 224 air-conditioned accommodations with minibars and safes. Accommodations have separate sitting areas and are furnished with single sofa beds. Pillowtop beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Bengkulu hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at Mercure Bengkulu, you'll be within walking distance of Soekarno's House. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, reflexology, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Just a 1-minute drive from Soekarno's House and a few minutes from Stamford Raffles Palace
  • Airport shuttle service available for a fee
Mercure Bengkulu offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and coworking spaces are available. A children's pool, a terrace, and multilingual staff are also featured at Mercure Bengkulu. Free self parking is available.

This 4-star Bengkulu hotel is smoke free.

The hotel hosts a free manager's reception daily.
Mercure Bengkulu has a restaurant on site.

Languages

English, French, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: IDR 95,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Height-adjustable showerhead
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Bengkulu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000 per accommodation, per night (for guests under 17 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately IDR 95000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Bengkulu Hotel
Mercure Bengkulu BENGKULU
Mercure Bengkulu Hotel BENGKULU

Mercure Bengkulu Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 8 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Chewang

Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
This is new hotel. Started on December 2019 and my stay on 10-15 February 2020. I like the room. Big enough. No comment about cleanness because everything is new. Dont expect mineral water on the plastic bottle, they put it on water pot. I dont taste the food for breakfast, because i think Bengkulu's traditional breakfast is better. For sure, based on menu on the room, room service food is very very expensive, even more expensive than hotel in Jakarta. The most i hate is the entrace, lobby and parking. FIRST, I only found on this hotel and never found on other hotel that parking gate before lobby, so even just drop or pickup, car must pay parking fee (will be free if the ticket stamped at receptionist; sucks; everytime you get ticket must be stamped). Strange thing, they put sign DROP OFF/PICKUP near road side but the door to lobby thru stair is locked. SECOND, so you are dropped off, picked up or just to go outside hotel must thru climing road about 120meter. It's not easy for child, elder, person with baggage. there's no special lane for person, it's actully for car which a bit risky. THIRD, the parking zone is OK but not easy route when you exit hotel from parking zone, it's very tricky and you must descent 3 floors before arrive at exit gate for payment. I have reported and complained this to the reception staff but no good response just an argument.
Stayed 4 nights in Feb 2020

10/10 Excellent

dhea

Stayed 1 night in Dec 2024

6/10 Okay

Kadri

Liked: Staff & service, amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

ZIHMING

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Nur

Stayed 4 nights in May 2024

10/10 Excellent

Yoriko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Tyra

Stayed 3 nights in Jan 2024

8/10 Good

Anders

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

4/10 Poor

Rudy

Stayed 1 night in May 2022

10/10 Excellent

Suhartono

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021