Shangri-La Bengaluru

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Bengaluru

Designer toiletries, hair dryer, dressing gowns, slippers
Outdoor pool, pool umbrellas, pool loungers
Lobby
Exterior
Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Air conditioning
    Air conditioning

Explore the area

Map
No 56-6B Palace Road, Bengaluru, Karnataka, 560001
  • Mount Carmel College
    3 min walk
  • Bangalore Palace
    11 min walk
  • Race Course Road
    19 min walk
  • Bengaluru (BLR-Kempegowda Intl.)
    49 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Horizon Bangalore View King

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Bangalore View Twin

  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin

  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

Panorama View Twin

  • 49 sq m
  • Sleeps 3
  • 2 Twin Beds

Panorama View King

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite

  • 92 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Club King

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Bangalore View Twin

  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

Bangalore View King

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Shangri-La Bengaluru

Luxury Bengaluru hotel in Malleshwaram with a full-service spa
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a nightclub, a 24-hour health club, and a bar/lounge.
Shangri-La Bengaluru offers 397 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 45-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Bengaluru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Chi The Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Shangri-La Bengaluru. During your stay, you're just a quick walk from Mount Carmel College. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at B Cafe, a coffee shop that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to detox wraps, facials, or hydrotherapy at Chi The Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • 11 minutes by foot from Bangalore Palace and a 3-minute drive from M. Chinnaswamy Stadium
  • Airport, train station, and local-area shuttle service available for a fee
Shangri-La Bengaluru offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 21000 square feet (1951 square meters) and includes a conference center. A children's pool, a nightclub, and a sauna are also featured at the luxury Shangri-La Bengaluru. An airport shuttle (available 24 hours), an area shuttle, and a train station drop-off service are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Bengaluru hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
B Cafe - This coffee shop specializes in international cuisine.
Caprese - This restaurant specializes in Italian cuisine. Open daily.
Ssaffron - Onsite restaurant. Open daily.
Yataii - This restaurant specializes in Japanese cuisine. Open daily.
Shang Palace - This restaurant specializes in Chinese cuisine. 3-star Michelin rating. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Return train station shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: INR 1100 for adults and INR 1100 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • B Cafe
  • Caprese
  • Ssaffron
  • Yataii
  • Shang Palace

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (21000 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • In-room accessibility
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 45-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed on Sunday and Saturday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Bengaluru

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2250 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 1100 for adults and INR 1100 for children
  • Airport shuttle fee: INR 5000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shangri-La Bengaluru offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
As per the Indian government, this property does not accept cash payment of INR 200,000 or more. Indian citizens must present a PAN card and travelers who are not citizens of India must present a passport when making a cash payment of INR 50,000 or more.
Please note that PAN cards are not accepted as identification at this property.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Shangri-La Hotel Bengaluru
Shangri-La Bengaluru
Shangri-La Bengaluru Hotel
Shangri La Hotel Bengaluru
Shangri-La Bengaluru Bengaluru
Shangri-La Bengaluru Hotel Bengaluru

Shangri-La Bengaluru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 204 out of 276 reviews" "
Rating 8 - Good. 44 out of 276 reviews" "
Rating 6 - Okay. 14 out of 276 reviews" "
Rating 4 - Poor. 7 out of 276 reviews" "
Rating 2 - Terrible. 7 out of 276 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lalit

Stayed 1 night in Jul 2024

10/10 Excellent

Uma

Decorations are good. Food was good.
Stayed 4 nights in Jul 2024

10/10 Excellent

MUNISH

Stayed 1 night in Jun 2024

10/10 Excellent

Manish

Stayed 1 night in Jun 2024

10/10 Excellent

Sanket Kumar

Stayed 2 nights in May 2024

10/10 Excellent

Shino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Gianni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Anita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Class Staff & Accommodations!
Thi is BY FAR the best hotel experience I have had in my many visits to Bengaluru and other cities in India. The front desk staff is EXCELLENT. The property is beautiful and very flexible for meetings and events. I had an event in the Saffron restaurant and the Service Staff and food was exceptional. I am so grateful for the extra care and kindness I received. Thanks you all for such a beautiful & stress free experience!
Stayed 2 nights in Mar 2024

10/10 Excellent

Druvinda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights at the property with our 1 year old. From the moment we stepped out of the car we received near perfect service. The staff from the reception, restaurant to the club lounge were always attentive, accommodating to our needs an made sure we were comfortable at all times. The room was also clean and very comfortable, and the food was absolutely delicious. I want to make special mention of a few staff members that made our stay an especially happy one - Dharini from the front desk checked us in and suggested an upgrade to the club floor. She personally escorted us to the rooms so we can view them and choose and we ended up opting for the upgrade which we do not regret. She was always there to help us and even organized food for our child when we arrived. We were also served by Shikha at the Horizon Lounge who catered for our every need including providing kid friendly options during cocktail hour. Ravichandra from the housekeeping department also made sure our room was always comfortable and fully stocked. He even helped bring our bags down himself when he could have called for the porter - this is GOOD service! Very rarely do I write positive reviews but our stay at the hotel has convinced us to visit Bangalore just for the hotel. We will be sure to be back very soon. Thank you to your amazing staff!
Stayed 2 nights in Feb 2024

10/10 Excellent

Vihung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern facility in Bangalore
Stayed 7 nights in Jan 2024

4/10 Poor

R

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Whilst I cannot fault the room and bathroom, which were marvellous, our stay left a lot to be desired. As it was New Year's Eve, there were only NYE package food and beverage options meaning no option to go to any restaurant venue for an early a la carte meal, which we had not been warned about. Also, it was incredibly loud until 2am with thumping music, which again would have been nice to know (and they knew we had to catch a 4:20am car to the airport so perhaps they could have offered to put us in a quieter part of the hotel, if there was such a place). I do appreciate that our disappointing experience may be largely attributable to the fact that it was NYE and the hotel guests seemed to cater exclusively to NYE revellers, but there seemed to be no consideration for guests who were not interested in partying into the wee hours and / or who had an early morning flight. Lastly, having stayed at other Shangri-La properties, I noticed a distinct attitudinal difference with the staff at this hotel who were, at best, perfunctory.
Stayed 1 night in Dec 2023

10/10 Excellent

Rittick, Piscataway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is possibly the best property I lived in India so far; its amazingly excellent. I stayed in a 11th floor room with panorama view which was beautiful with little-above-the-floor to ceiling glass walls in 2 sides of the room. Room services were prompt & efficient, as well as in-room dining; a special mention to Besuto. Fitness center is very well equipped with sufficient free weights, ropes, weight training machines for arms, lat, shoulder, chest, legs, squat bar & cardio options. Loved the section with complimentary jacuzzi, steam, sauna - really well maintained & spacious. The rooftop pool area leaves with a soothing ambiance. I tried the Japanese on-prem restaurant, Yataii, which was good. Otherwise the food price came across very expensive including the breakfast buffet. Only suggestion, they might want to add an option of oats & almond milk for in-room breakfast. In short, it was a wonderful stay & highly recommended.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kerri-ann

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 7 nights in Dec 2023

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real 5 star experience, lovely room, charming helpful staff, beautiful ambience
Stayed 3 nights in Dec 2023

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed recently for 17 nights rm 1125. Very clean and well maintained rooms. Modern design. Top notch service. Nice restaurants and amenities. Food is good. Manager kind enough to provide complimentary late check out. Breakfast room mentionable names Breakfast room mentionable names include: Sayni Hripik Kilo Rabin Raveen Ranjan Gym: Eshwar and Alisha Only negative which may not be important to others is lack of outdoor space. I personally like a garden of any size to unwind and buffer from the city traffic.
Stayed 17 nights in Nov 2023

10/10 Excellent

Chithra

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Chithra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is well located and safe. The rooms are large and clean. The service, both in the rooms and in the lounge areas is too slow and unsatisfactory.
Stayed 4 nights in Nov 2023

10/10 Excellent

Hina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

samdan

Stayed 1 night in Oct 2023

8/10 Good

Kumari Padma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay and clean but service at breakfast could have been better.
Stayed 6 nights in Sep 2023

10/10 Excellent

Robert

Stayed 2 nights in Aug 2023

10/10 Excellent

Anindya, North Vancouver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel on a crowded street. Airport transfers at INR 4000 is too expensive. Food in the cafe was very good but no a-la carte option (buffet only), which is disappointing. For a small eater like me you are forced to eat either buffet at the cafe or in the specialty restaurants upstairs which I don't prefer. In-room dining menu is very limited which is surprising.
Stayed 2 nights in Aug 2023

4/10 Poor

Devananda, Glendale

Stayed 2 nights in Aug 2023

4/10 Poor

Varun

Stayed 2 nights in Aug 2023