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Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand

Exterior
Premium bedding, pillow-top beds, minibar, in-room safe
Interior detail
Lobby sitting area
Outdoor pool, pool loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
Opposite RMZ Infinity Techpark, Swamy Vivekananda Road, Bengaluru, Karnataka, 560093
  • Gopalan Signature Mall
    1 min walk
  • Baghmane Tech Park
    5 min drive
  • Phoenix Marketcity
    6 min drive
  • Bengaluru (BLR-Kempegowda Intl.)
    61 min drive

Room options

View all photos for Executive Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Twin Room

  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive King Room

Premium bedding, pillow-top beds, minibar, in-room safe

Executive King Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Twin Room

  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Suite, 1 Bedroom, Balcony

Superior Suite, 1 Bedroom, Balcony

Superior Suite, 1 Bedroom, Balcony

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe King Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior
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About this property

Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand

Luxury Bengaluru hotel connected to a shopping center, steps from Gopalan Signature Mall
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand offers 212 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 49-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.
Tattva Spa has 2 treatment rooms. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand. During your stay, you'll be connected to a shopping center, and just a quick walk from Gopalan Signature Mall. Free WiFi in public areas, free valet parking, and a full-service spa are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy local and international cuisine while dining at La Utsav
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at Tattva Spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Steps from Gopalan Signature Mall and a 5-minute drive from Baghmane Tech Park
  • Airport shuttle service available for a fee
Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Business amenities include a business center and 8 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 3400 square feet (316 square meters) and includes a conference center. A children's pool, spa services, and a library are also featured at the luxury Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Bengaluru hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
La Utsav - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
1026 AD - This lobby lounge serves light fare only. Open daily.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: INR 800 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • La Utsav
  • 1026 AD

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Arcade/games room
  • Children's games
  • Children's pool
  • Children's toys
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre (3400 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Pool sunloungers
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Hand-held shower head
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 90
  • Sign language-capable staff
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 137
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1680 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately INR 800 per person
  • Airport shuttle fee: INR 3500 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1680 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.

Property is also known as

Grand Mercure Bengaluru Gopalan
Grand Mercure Bengaluru at Gopalan Mall
Grand Mercure Bengaluru at Gopalan Mall Hotel
Grand Mercure Bengaluru at Gopalan Mall (Opening January 2020)

Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 61 reviews" "
Rating 8 - Good. 9 out of 61 reviews" "
Rating 6 - Okay. 5 out of 61 reviews" "
Rating 4 - Poor. 3 out of 61 reviews" "
Rating 2 - Terrible. 2 out of 61 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Rajesh, Thrvanmiyur/Chennai

Disliked: Staff & service, property conditions & facilities
Just ok
Stayed 3 nights in Aug 2024

10/10 Excellent

Venkata Naga Suresh

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very prime and next to a shopping mall. Easy access to transportation
Stayed 2 nights in Jul 2024

10/10 Excellent

SENTHIL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, very clean and friendly staff. Easy check-in and check-out process. Staffs were very attentive.
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

KRISHNA C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Nisheeth, Cupertino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely helpful staff… but not trained enough to pay attention to detail.
Stayed 7 nights in Jul 2024

10/10 Excellent

SENTHIL

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendliness and quick response to service calls
Stayed 2 nights in Jul 2024

10/10 Excellent

Riyaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean big rooms
We had a great stay here and the rooms are bigger. Breakfast is really good and is very close to smvt railway station.
Stayed 1 night in Jun 2024

6/10 Okay

Suresh Kumar

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

SIDDEQUE PALAMPADIYAN, JEDDAH

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 2 nights in May 2024

10/10 Excellent

Ramkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

swaroop

Stayed 4 nights in May 2024

10/10 Excellent

Debi prasad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent property in bangalore . next to gopalan mall . Staff , food , cleanliness was all awesome
Stayed 1 night in Apr 2024

10/10 Excellent

Larisa

Stayed 10 nights in Apr 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Julie

Travelled with family
Liked: Staff & service, property conditions & facilities
We really liked the location of this hotel - we stayed for 2 nights before flying internationally. With a pool & location next to the shopping centre, we found there was more to do than some of the hotels closer to the airport. The drive & transport cost were fine. Hotel was very clean, staff very accomodating and we highly recommend including breakfast in your stay, it was very good with Indian breakfast options & plenty for international travellers also.
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and accommodating. Cleaning and dining room staff were especially kind. Rooms are spacious. Connected to a mall, so that's convenient.
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Very comfortable and a nice location
Stayed 1 night in Jan 2024

10/10 Excellent

Sujan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sailesh

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Christin

Liked: Amenities
5 star hotel. The staff were excellent. The rooms were big and comfortable. The breakfast was very delicious with a lot of options.
Stayed 2 nights in Nov 2023

8/10 Good

Remesh Kumar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it is a pleasant stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

AJAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023