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Clayton Hotel Belfast City

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clayton Hotel Belfast City

Exterior
Point of interest
Reception
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
22-26 Ormeau Avenue, Belfast, Northern Ireland, BT2 8HS
  • Ulster Hall
    2 min walk
  • Belfast Christmas Market
    5 min walk
  • Grand Opera House
    7 min walk
  • Belfast (BHD-George Best Belfast City)
    14 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double with Single

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double with Single

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

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Free WiFi
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Air conditioning
Gym
4.4 out of 5, Excellent, (1257)
The price is €133
for 1 night
includes taxes & fees
4 Jan - 5 Jan
Maldron Hotel Belfast City

About this property

Clayton Hotel Belfast City

Eco-certified Belfast hotel in Belfast City Centre with a conference center
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
Clayton Hotel Belfast City offers 170 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Clayton Hotel Belfast City's great location gets high marks from our customers. During your stay, you're just a quick walk from Ulster Hall. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Grand Opera House and Belfast City Hall
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Clayton Hotel Belfast City.

This 4-star Belfast hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Irish, Polish, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for GBP 12.50 per night; discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 15-15 for adults and GBP 10-10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference centre (538 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 150
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15 to 15 for adults, and GBP 10 to 10 for children
  • Nearby parking fee: GBP 12.50 per night (2625 ft away)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Holiday Inn Hotel Belfast
Clayton Hotel Belfast
Clayton Belfast
Clayton Hotel Belfast
Clayton Belfast City Belfast
Clayton Hotel Belfast City Hotel
Clayton Hotel Belfast City Belfast
Clayton Hotel Belfast City Hotel Belfast

Clayton Hotel Belfast City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 461 out of 1002 reviews" "
Rating 8 - Good. 315 out of 1002 reviews" "
Rating 6 - Okay. 126 out of 1002 reviews" "
Rating 4 - Poor. 57 out of 1002 reviews" "
Rating 2 - Terrible. 43 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

DEBBIE

Stayed 1 night in Aug 2024

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Helpful reception. Reasonable breakfast poor at topping up finished items.
Stayed 3 nights in Sep 2024

2/10 Terrible

Nersi

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Disappointed
Shambolic reception. Did not have Hotel.com booking. Wanted to charge again. I had to produce the Hotel. Com confirmation email. Breakfast was included in my reservation with Hotel. Com but they refuse to provide access to breakfast without payment. The rooms were never cleaned during the 4 night of stay. The management and service was very poor. Will never book with Hotel.com again as they blamed their incompetence on lack of proper communities from Hotel.com. Please avoid Clayton if you can as it definitely is not value for money.
Stayed 4 nights in Sep 2024

2/10 Terrible

Matthew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel I’ve stayed in a long time
I very often leave poor reviews however on this occasion due to the extremely poor condition of the hotel, room service which was non-existent. Example my colleague had a dirty glass outside his door for two days that had previously been there on arrival, room was not cleaned or beds made during a two day stay. Furniture dated and most of the hotel directly. I will not be hurrying back anytime soon.
Stayed 2 nights in Sep 2024

6/10 Okay

Marlene

Stayed 2 nights in Aug 2024

6/10 Okay

Kimberley

Liked: Cleanliness, staff & service
Okay
Stayed 3 nights in Sep 2024

10/10 Excellent

Finbar

Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here.
Stayed 2 nights in Aug 2024

6/10 Okay

SHAUN

Business traveller
Disliked: Staff & service
Fine fine just fine
Great looking hotel until you go in the bathroom as the ceiling was covered in mould other wise a suitably fine place to just sleep - breakfast was a fiasco as no plates or any clean tables so had to fine a clean spot and grab what warm not hot food was available- staff fine and sorted it but said they were inundated first thing
Stayed 2 nights in Sep 2024

8/10 Good

Miss

Business traveller
Liked: Staff & service, amenities
Wifi didnt work in the bedrooms - annoying as i was there for work. Shower ran red hot or cold & nowhere in between. Dont look under the beds - .really gross. Id dropped an ear-ring & discovered all sorts besides on my quest to find it.
Stayed 1 night in Sep 2024

10/10 Excellent

Vik

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff were superhelpful and breakfast team. Thank you
Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Stayed 2 nights in Aug 2024

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, friendly staff , can't wait to stay again
Stayed 3 nights in Aug 2024

4/10 Poor

Fraser

Disliked: Property conditions & facilities
I paid £165 for an exec room , inc breakfast. I would have been happy at £99. The dated and worn room also had a very noisy air vent. The breakfast was poor quality.
Stayed 1 night in Aug 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel lovely rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service…. Great staff… very comfortable beds and pillows… great food…. Fantastic stay…. 5 *
Stayed 1 night in Aug 2024

10/10 Excellent

tiegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and the room spacious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anne Marie, V ictor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Aug 2024

10/10 Excellent

kenny

Stayed 3 nights in Aug 2024

8/10 Good

Sherrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good location, within walking distance of city centre. Bed not very comfortable and room was stuffy - air conditioning didn’t work very well.
Stayed 1 night in Aug 2024

10/10 Excellent

Oliver

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely pleasant stay
Stayed 2 nights in Aug 2024