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Chateau Big White

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateau Big White

Ski hill
Ski hill
Front of property
Reception
Loft, Kitchenette | Private kitchenette

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot tub
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
5335 Big White Road, Big White Ski Resort, Beaverdell, BC
  • Big White Ski Resort
    1 min walk
  • Bullet Express
    6 min walk
  • Telus Park Chair Ski Lift
    13 min walk
  • Kelowna, BC (YLW-Kelowna Intl.)
    58 min drive

Room options

View all photos for Loft, Kitchenette

Loft, Kitchenette

Loft, Kitchenette

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About this property

Chateau Big White

Family-friendly slopeside fun with downhill skiing
Ski into Chateau Big White, where you can have a drink at the bar/lounge, eat a meal at the restaurant, and enjoy a refreshing dip in a spa tub.
Chateau Big White offers 37 air-conditioned accommodations with fireplaces and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Beaverdell hotel provides complimentary wireless Internet access. 39-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Chateau Big White, you're just a quick walk from Big White Ski Resort. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Onsite recreation includes ski-in/ski-out access, cross-country skiing, and snowshoeing
  • Steps from Big White Ski Resort and 6 minutes by foot from Bullet Express
During the winter, enjoy onsite recreation like downhill skiing, cross-country skiing, and snowboarding. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Public spaces have free WiFi. This ski hotel also offers a spa tub and ski passes. Self parking is free.

Black Diamond Bar & Grill - This restaurant serves lunch, dinner, and light fare. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking
  • Free off-site parking
  • Ski shuttle nearby

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Black Diamond Bar & Grill

Things to do

  • Cross-country skiing
  • Downhill skiing
  • Ice skating
  • Shopping
  • Sledging
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing
  • A hot tub

Family friendly

  • Babysitting (surcharge)
  • Corner/local shop
  • In-room childcare (surcharge)
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Ski equipment hire
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • A meeting room

Spa

  • Massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 39-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Fireplace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 246 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: CAD 81.6 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chateau Big White Hotel
Chateau Big White
Chateau Big White Hotel
Chateau Big White Beaverdell
Chateau Big White Hotel Beaverdell

Chateau Big White Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 4 out of 13 reviews" "
Rating 8 - Good. 7 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
*** WARNING *** They will place an up-front charge for potential damages on your credit card and it will take days for it to be zeroed out. I will not be returning as long as this customer unfriendly policy remains in place. The property is dated throughout. I would definitely not call it a "Chateau", more like a lodge. The bedroom in our loft had an old CRT TV in the room, only the living room had a flat screen. The hot tub was not hot enough, it was not much better than "warm." The bar/restaurant was great, but could benefit from a broader selection of Okanagan wines. All of the people were friendly, but could not make up for the poor initial impression with the extra charge and the dated facility.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was closing on Monda April 22 and hot tub was already “out of order” on Sunday night, despite we fully paid 3 nights, we could not use hot tub after long day on slopes.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Good ski in ski out location.
We have had an excellent stay at this hotel before; it is an amazing location. However, it can be loud at times due to its proximity to restaurants. The main reason we rated this low was cleanliness was slightly under par, but mostly the bed was very worn and uncomfortable and the bedding was very minimal. The sheet had a hole in it and the 'comforter' barely covered the bed so that with two people in the bed there was hardly an coverage. We would stay here again though, maybe bring our own bedding just in case.
Stayed 3 nights in Mar 2018

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cabin feel and right in village
Loved location and room, only exception is firm bed and was in between to very noisy families that were together. Should have put them together. Restaurant was excellent.

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, recomended
Comfortable hotel/condos with friendly and helpful staff. Nice hot tub too which we never found too crowded. Great location right next to the slopes - not quite a ski-in though as it's up a small hill.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near the central mall, grocery store, restaurants, etc. Room was clean, staff were helpful. We did experience problems with the wifi and TV for a couple of days, but that was probably a good thing for the kids anyway. I would recommend this place to others.

8/10 Good

Pam , Cambridge On

Liked: Staff & service, property conditions & facilities, room comfort
Perfect location
Château Big White is in the perfect location to ski Big White. it is in the heart of the village close to restaurants and shops. Ski in and ski out from the hotel. Our room had a kitchenette, loft with queen size bed, two TV s and pull out couch. It was perfect for our family.

8/10 Good

RR, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, very well located
We stayed here for 4 nights recently in a loft suite, and were quite happy with our choice of hotel. The location is great- right in the village, close to the grocery store and restaurants. The room was a decent size, with a separate loft bedroom for my husband and myself, and my teenage son was sleeping on the foldout sofa bed in the living area- enough room for the three of us. The kitchen was reasonably well stocked- my one gripe is that there was no oven. Had I known that before leaving home, I would have packed slightly different food to take with us. We did very much appreciate the extra empty drawers in the kitchen, living area and bedroom as it meant we could store our bits and pieces away, instead of leaving it all in bags and having to rummage around every time we needed something. The staff were all wonderfully friendly and super helpful with whatever query we had. Our biggest issue with this hotel would be the ski/board storage area. It was tiny and cramped- and there was not enough room for all the snowboards as unfortunately skiiers had locked their skis in most of the board bays. My husband's board suffered 3 large chunks taken out of the edges on 2 separate nights of storage from negligence of others when putting their boards away, no doubt because of the cramped conditions. The hotel did however thoughtfully provide locks for locking up our gear, which was great.

10/10 Excellent

KERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big White Chateau
Great location, nice friendly staff & nice room with lovely fire & a fridge to stock up on goods

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Central to village and affordable
The bed was not comfortable at all, we had a room with a loft which was great. It was extremely hot at night in the room, there was a ceiling fan but is was soo noisy it would wake us up at night. Also one of the element on the hot plate didn't work. The staff was really friendly and care about the guest.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nucks Fan, Coquitlam

Liked: Cleanliness, staff & service
Great family day stay.
Was worried about the proximity to the elevator and the ski locker (room 208), but it ended up being fine. Loft suite was nice and ample in six for our family of four, but would be cramped for a family with kids older than 10. Great weekend of skiing.

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort