Hôtel des Arceaux

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel des Arceaux

Lobby lounge
In-room safe, iron/ironing board, cots/infant beds, rollaway beds
Lobby lounge
Free toiletries, hair dryer, towels
In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Reviews

7.2 out of 10

Good

Popular amenities

  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
26 rue Port neuf, Bayonne, Pyrenees-Atlantiques, 64100
  • Cazenave Chocolatier
    1 min walk
  • Daranatz Chocolatier
    1 min walk
  • Bayonne City Hall
    2 min walk
  • Biarritz (BIQ-Pays Basque)
    22 min drive

Room options

Comfort Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, Shared Bathroom

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hôtel des Arceaux

Hotel in Bayonne
Along with a business center, this smoke-free hotel has laundry facilities and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe.
Hôtel des Arceaux offers 16 accommodations with safes and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
During your stay at Hôtel des Arceaux, you're just a quick walk from Cazenave Chocolatier. Free WiFi in public areas, a business center, and breakfast (surcharge) are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Steps from Cazenave Chocolatier and Daranatz Chocolatier
WiFi is free in public spaces. There's an onsite business center. Hôtel des Arceaux also features tour/ticket assistance, laundry facilities, and a front-desk safe.

This Bayonne hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 7.50 per person

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

More

  • Smoke-free property

Room amenities

Bedroom

  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Towels

Entertainment

  • TV

More

  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 7 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 8 per night.
  • Cribs (infant beds) are available for EUR 8 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 7.50 per person
  • Crib (infant bed) fee: EUR 8 per night
  • Rollaway bed fee: EUR 8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property doesn't offer after-hours check-in.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

des Arceaux
des Arceaux Bayonne
Hôtel des Arceaux
Hôtel des Arceaux Bayonne
Hôtel Arceaux Bayonne
Hôtel Arceaux
Arceaux Bayonne
Arceaux
Hôtel des Arceaux Hotel
Hôtel des Arceaux Bayonne
Hôtel des Arceaux Hotel Bayonne

Hôtel des Arceaux Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 126 reviews" "
Rating 8 - Good. 43 out of 126 reviews" "
Rating 6 - Okay. 40 out of 126 reviews" "
Rating 4 - Poor. 12 out of 126 reviews" "
Rating 2 - Terrible. 7 out of 126 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Very poor hotel, good location
Not a great hotel. Their check-in closes at 7, I did get an email saying check-ins over Christmas would be closing at this time, but that was Christmas, not more than 2 weeks before!! Lucky I got there just before 7 then. The hotel is on a slope, no joking, you constantly feel you're going to fall over. I almost broke my back in their communal shower, the slippery surface made me slip and I'm not sure how I didn't fall over. HOTELIER - get an anti-slip mat! And while you're at it, do something about the annoying shower curtain that clings to you as you try and wash yourself - really, really annoying. The rack rate is 60 Euros, unbelievably, it was barely worth the 30 Euros I paid. And, one last annoying thing, more out of principle - tourist tax is 70 cents per day and, no joking, they charge you twice on a 1-night stay - I appreciate this is probably government-driven, but really, are French taxpayers so desperate for money that they charge a person arriving just before 7 at night and leaving at 7 the next morning for TWO days??????

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the perfect location in Bayonne
Staff was very helpful to me when the airline lost my luggage !

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Room comfort

6/10 Okay

swellsy, derbyshire

Liked: Staff & service
very convenient for the center of Bayonne
hotel looks a bit dated, strange arrangement in the room, had to sit sideways on the loo, and in the hotel, room windows open onto other rooms

8/10 Good

elisabeth, melbourne australia

Liked: Staff & service
Charming hotel in great location
Charming quirky hotel in great location. I had a small room but larger available. Good value for money

6/10 Okay

Justin, France

Disliked: Staff & service, property conditions & facilities, room comfort
Best Location
The location was superb, right in the city centre, but that was the only thing that the hotel had going for it. Very old fashioned with minimal, cheap furniture, some of which was broken. The shower had to be held in order to use it. Small double bed which was lumpy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Des Arceaux Bayonne
near to all the sights and restaurants. Safe and secure parking close by.Staff helpful and friendly

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, Good location, Good room
We were very happy with the hotel. We booked a double room with a bathroom, some of the rooms do have shared bathrooms. The room was spotless and cleaned each day. The hotel has a lovely feel to it with each room being decorated in a different colour scheme. There are some great chocolate shops in the street and many restaurants to choose from just around the corner on the river front. Our only criticism would be that in order to use the wifi you had to tell them and they would then turn it on, wifi is not secure.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Arantza

Stayed 1 night in Dec 2019

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Audrey

Travelled with group
Moyen
La déco est vraiment a revoir et les chambres un peu petites quand on est deux. Le gros avantage c'est qu'il est en plein Bayonne, du coup, très pratique pour sortir le soir.
Stayed 2 nights in Sep 2019

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disponibilité et tranquillité ont été apprécié ainsi que la deco notamment la pièce du petit déjeuner.
Stayed 1 night in Jun 2019

6/10 Okay

Thiago

Correct, sans plus.
Correct, sans plus.
Stayed 1 night in Apr 2019

6/10 Okay

Serge

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en casa tradicional
Hotel en una casa histórica, un edificio en el casco que mantiene la esencia. Muy bien comunicado. El desayuno excelente.
Stayed 1 night in Jan 2019

6/10 Okay

Katia

Liked: Cleanliness, property conditions & facilities
joli mais sportif
la réception est au 1er étage, il n'y a pas d'ascenseur. Certaines chambres donnent sur le couloir ou l'escalier, du coup, il fait chaud et lourd dans les chambres (après avoir transpiré pour monter les bagages, c'est agréable !) Il y a un grand ventilateur dans la chambre, mais ça brasse de l'air chaud. La salle de bain est minimaliste, avec des sachets de gels douche. Chaque chambre a un linge de lit différent, l'escalier est magnifiquement décoré. L'hôtel est situé au milieu d'une rue commerçante avec des restaurants.
Stayed 1 night in Jul 2018

8/10 Good

JUNKO

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Chakib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supplément source de malentendu
Le système de supplément est à repenser car il faut qu'il soit réglé à l'avance et non en aval. Le client n'a pas à déclarer s'il a utilisé ou non les serviettes et draps (une source de malentendu).
Stayed 1 night in Mar 2018