Heritage Inn and Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Inn and Suites

Basic Double Room
Basic Single Room | Bathroom
Basic Single Room
Basic Double Room | Bathroom
Basic Double Room

Reviews

5.8 out of 10

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
10455 Reiger Rd, Baton Rouge, LA, 70809
  • Ochsner Medical Complex - The Grove
    3 min drive
  • Mall of Louisiana
    3 min drive
  • Perkins Rowe
    5 min drive
  • Baton Rouge, LA (BTR-Baton Rouge Metropolitan)
    19 min drive

Room options

Basic Double Room

  • 23 sq m
  • Sleeps 3
  • 2 Double Beds

Basic Single Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Heritage Inn and Suites

Motel with free parking, near Mall of Louisiana
This motel features laundry facilities, a 24-hour front desk, and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area and a vending machine.
Heritage Inn and Suites offers 92 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs. Housekeeping is provided daily.
During your stay at Heritage Inn and Suites , you'll be close to Mall of Louisiana. Enjoy features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Amenities include laundry facilities and a vending machine
  • Just a 3-minute drive from Mall of Louisiana and 12 minutes from Louisiana State University
  • Dogs welcome for a fee (restrictions apply)
As a guest of Heritage Inn and Suites , you'll find a vending machine, a garden, and a picnic area. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Baton Rouge motel.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking (max. 2 spaces per unit)

Family friendly

  • Laundry facilities

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Outdoors

  • Garden
  • Picnic area

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heritage Inn and Suites Motel
Heritage Inn and Suites Baton Rouge
Heritage Inn and Suites Motel Baton Rouge

Heritage Inn and Suites Reviews

Reviews

5.8
Rating 10 - Excellent. 19 out of 76 reviews" "
Rating 8 - Good. 10 out of 76 reviews" "
Rating 6 - Okay. 11 out of 76 reviews" "
Rating 4 - Poor. 9 out of 76 reviews" "
Rating 2 - Terrible. 27 out of 76 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

3.8/10

Amenities

4.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Rena

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

adaora

Stayed 1 night in May 2024

2/10 Terrible

Vincent

Disliked: Staff & service, amenities, property conditions & facilities
Ac was broke when i first got there No room service even tho it said they had it
Stayed 1 night in May 2024

6/10 Okay

Melissa

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
get what you pay for
the room was clean -toilet needed help in tank to flush -coffee pot still had last peoples coffee filter in it-microwave plate missing-no smoking room had burn holes in comforter-but for the price I didn't expect much better-(the only place available in my price range)
Stayed 2 nights in Apr 2024

2/10 Terrible

Kelly

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Covient but unsafe and dirty rundown rooms
Stayed 3 nights in Apr 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The ice machine was broken and I had to get ice from office personnel fridge. He gave me about 10 cubes and said is this enough??? We had been driving all day and wanted a drink to unwind. He acted annoyed that I was even there. Looks like a shoot out and patched not painted, mold on the walls
Stayed 2 nights in Apr 2024

4/10 Poor

Kim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware
The carpet was absolutely soaking and puddled around your shoes when you walked thru it. Springs all through the bed were popping. Towels smelled like cigarette smoke.
Stayed 1 night in Mar 2024

4/10 Poor

Brandie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If they had better service breakfast and laundry
Stayed 2 nights in Feb 2024

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken, dangling security cameras. We had to change rooms because there was rodent irine and feces on the sink in the original room. There were supposed to be vending machines, there were none. All of the ice machines were either broken or unplugged. The beds felt like you were sleeping on plywood so my back and hips hurt the entire week of vacation. Would never suggest anyone stay here.
Stayed 5 nights in Feb 2024

2/10 Terrible

Lacarla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst property ever don't go there then you can't contact them to get a refund. It's so nasty & dirty. I rather sleep outside.
Stayed 1 night in Feb 2024

4/10 Poor

Shana, Prairieville

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location, nice staff but the place was filthy and disgusting. Will never stay there again.
Stayed 1 night in Feb 2024

4/10 Poor

Christina

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Even though the manager helped me out with the key deposit, I would not recommend staying here. Shady people wandering around the property. Microwave didn’t work, inch gap in the door, walls were dirty. Thank god there were no bed bugs, still unless you can really not afford to stay anywhere else, please stay somewhere else.
Stayed 1 night in Jan 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Lawrence

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unkept property that should be demolished. Disappointed with Hotel.com for listing this property. I reserved online for 2 nights, but left after 1 day. Didn’t want to stay there 1 day.
Stayed 2 nights in Nov 2023

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
It was the perfect place for the price to stay in town for a home football game weekend. Room was clean, well maintained, and desk people were super nice
Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Krista

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting. No staff around.
Stayed 3 nights in Nov 2023

2/10 Terrible

Sherry

Stayed 1 night in Nov 2023

2/10 Terrible

Alan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia said check in time was at 2 but the hotel reached out to say that check in time was actually 3 and if I showed up earlier I would be charged. Then they tried to make me pay a $50 cash deposit “in case I broke the TV” (??). I didn’t want to pay at all but we finally settled on paying it with a card one of the lamps inthe room were broken and there were wet spots and some mold on the ceiling. There were some odd characters in the parking lot. Bates Motel vibes
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Disappointed. Wasn't what we expected. Was not abletoch
Stayed 2 nights in Oct 2023

6/10 Okay

Waddah

Business traveller
Liked: Cleanliness
Nice area
Stayed 1 night in Oct 2023

8/10 Good

Akira

Stayed 3 nights in Oct 2023

2/10 Terrible

jarvis

Stayed 1 night in Oct 2023

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
The pictures are deceiving. It smelt like mold. Had mold on the curtains. The bed looked like they pulled it out of the dumpster. The water in the tub ran constantly. People lurking outside of room. The man would not give me a receipt for the cash deposit that was required. He yelled at me when I asked what the charge was I was signing for was very disrespectful. I would NEVER stay here again nor recommend this place to anyone.
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

This was a nice hotel with a very pleasant staff. It isn’t the Four Seasons, nor should it be for the price, but everything worked, it was clean, and again, the staff was nice and accommodating. I’d stay here again.
Stayed 2 nights in Sep 2023