2/10 Terrible
Debra
17 Jul 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My stay started well. My room was clean, there was a small double bed which is great in a single room and was comfortable, the bathroom was lovely, the only let down was that the only storage was a single, shallower w drawer and n the dressing table and a hook by the door with a single hanger. The room cannot accommodate a wardrobe, but a small 3 drawer bedside chest could go beside the dressing table, I was there for 3 nights “living out of the hold-all”.
I had dinner in the restaurant on Friday & Saturday night and the food and service were great. I was told on Saturday night that food service ended at 6pm on Sundays but the bar is open. On Sunday I had dinner, I got back just after 7:30pm, hoping for a G&T and a relax, only to find the place in darkness and closed. This was probably due to the football final on Sunday BUT they could have said something the night before when I asked!
On Monday about 7:45am, I went downstage re and a smoke alarm was going off. I looked for staff but there was nobody. I rang the number but there was no answer as the inn was closed. I left a message & called 999, I also let other guests know. There was no emergency number & no staff around, appalling. I emailed about this & I’ve not had a response. Won’t be staying again and I do not recommend
Debra
Stayed 3 nights in Jul 2024