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Best Western Crown Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Crown Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)
Lobby
Exterior
Pool
Shower, free toiletries, hair dryer, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
8210 Park Rd, Batavia, NY, 14020
  • Palm Island Indoor Waterpark
    5 min walk
  • Pizza Hut
    9 min walk
  • Geneseo Bus Station
    39 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    36 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About this property

Best Western Crown Inn & Suites

Hotel in Batavia with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and express check-out.
Best Western Crown Inn & Suites offers 71 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. 43-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Crown Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Palm Island Indoor Waterpark. Free WiFi in public areas, free self parking, and a gym are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Palm Island Indoor Waterpark and Batavia Downs Casino
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Best Western Crown Inn & Suites. Free self parking is available.

This Batavia hotel is smoke free.

Guests are served free full breakfast daily from 6 AM to 10 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6 AM–10 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Sunday and Monday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Crown Batavia
Best Western Crown Inn
Best Western Crown Inn Batavia
Batavia Best Western
Best Western Batavia
Best Western Crown Hotel Batavia
Best Western Crown Inn And Suites
Best Crown & Suites Batavia
Best Western Crown Inn & Suites Hotel
Best Western Crown Inn & Suites Batavia
Best Western Crown Inn & Suites Hotel Batavia

Best Western Crown Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 366 out of 1002 reviews" "
Rating 8 - Good. 326 out of 1002 reviews" "
Rating 6 - Okay. 162 out of 1002 reviews" "
Rating 4 - Poor. 99 out of 1002 reviews" "
Rating 2 - Terrible. 49 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Teresa

Booked it for the pool since I was visiting my grandchildren and they love to swim, but ultimately found the pool closed(had been since June). Would have been nice to know ahead of time. Room was ok. Lots of room to move around but one of the curtains were torn and dirt in window sill track and no extra sheets or blankets available in room for the pull out. One of the bedside lamps didn’t work as well. Just little things so it didn’t ruin my stay, just minor inconveniences
Stayed 1 night in Sep 2024

8/10 Good

Gordon

Finep
It was fine for the price.
Stayed 1 night in Sep 2024

8/10 Good

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Aaron

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Vai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, great value for the price.
Stayed 1 night in Sep 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Shelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Monica

Travelled with family
The best western was fine . I think it’s awful that you are located across from a rundown apts for low income housing .
Stayed 1 night in Sep 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Really friendly and helpful staff. Handicapped room was setup well.
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kelly

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The hotel was good except for a lingering cigarette smell in our non-smoking room. Also, extremely close to a detention center, which was a bit nerve-wracking.
Stayed 1 night in Aug 2024

8/10 Good

Patricia

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel is right next to a motel that seems to house families , they share a parking lot (side by side) just not what I expected.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom wasn’t as clean as it should be, neither the room’s carpet. Overall I’d give it a passing grade, but just barely.
Stayed 2 nights in Aug 2024

6/10 Okay

Peter

Travelled with family
Disliked: Property conditions & facilities
The hotel was ok, but not great. Dated room, and pool and hot tub were closed for maintenance.
Stayed 1 night in Aug 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Every year we pass through Batavia for a one night stay on our way to a final destination. We always stay at this hotel as it has been consistently good. Of note there are two hotels under different brands on the property. They share a main desk and lobby, but the other one is a little plainer. Both are fine. Our room was spacious and comfortable. A pleasant surprise was there was actually adequate lighting! The mini fridge was on the larger side compared with what we've encountered in other hotels. It was big enough to have a small freezer section. Hotel breakfast was your typical fare: waffle maker, 3 flavors of cold cerial, one egg and one meat on a chafing dish, some bagels and muffins. Only complaint was that the coffee was poor and they didn't offer either splenda or stevia. (Nutrasweet isn't suitable for hot beverages and I dislike sweet and low). I will stay here again next year
Stayed 2 nights in Aug 2024

2/10 Terrible

Breanne

Stayed 1 night in Aug 2024

8/10 Good

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with my experience
Stayed 2 nights in Aug 2024

8/10 Good

lisa

Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like mold and the bottom of our socks became black when walking on the carpet. I feel like recently, the room was flooded and it wasn't properly cleaned. Hooefully, my wife and I dont suffer any long term effects. There was a large pile of garbage outside the side entrance for our entire stay and the pool area was out of order. We stayed here last year and had no issues. Looks like no maintenance has been performed since then. We will not be returning.
Stayed 4 nights in Aug 2024

6/10 Okay

Brittney

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was quiet bad part the pool and hot tub is closed our room stunk and when we got there our room wasnt ready had to wait
Stayed 1 night in Jul 2024

6/10 Okay

SOO

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We did not know that the pool was down for that weekend. Otherwise we would have booked a different hotel. We wanted a pool for our kids to swim and because of it not being there we didn't spend as much time at the hotel to rest. Sadly, we had to completely redo our schedule and it really did throw off our plans. Best part of the trip was the morning staff was great and very helpful.
Stayed 1 night in Jul 2024