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Panbil Residence Serviced Apartment

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Panbil Residence Serviced Apartment

Outdoor pool, pool loungers
Penthouse Exclusive Package | Lake view
Interior
Exterior
Penthouse Exclusive Package

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
Jalan Ahmad Yani, Panbil Estate, Muka Kuning, Sei Beduk, Batam, Batam Island, 29433
  • Eska Wellness Spa
    3 min walk
  • Panbil Nature Reserve
    18 min walk
  • Kepri Mall
    4 min drive
  • Batam Batu Besar (BTH-Hang Nadim)
    19 min drive

Room options

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | Garden view

Executive Suite, 2 Bedrooms

  • 72 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

  • 96 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Junior Suite, 2 Bedrooms

Premium bedding, in-room safe, blackout curtains, free WiFi

Junior Suite, 2 Bedrooms

  • 64 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double or Twin Room, Garden View

Premium bedding, in-room safe, blackout curtains, free WiFi

Deluxe Double or Twin Room, Garden View

  • 32 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Penthouse Exclusive Package

Penthouse Exclusive Package | Living area

Penthouse Exclusive Package

  • 200 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Lake view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Deluxe Double Room, Forest View

Premium bedding, in-room safe, blackout curtains, free WiFi

Deluxe Double Room, Forest View

  • 32 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Premium bedding, in-room safe, blackout curtains, free WiFi

Executive Room

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Resort Batam, an IHG Hotel

Pool
Hot tub
Spa
Kids pool
4.1 out of 5, Very good, (418)
The price is €57
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Holiday Inn Resort Batam, an IHG Hotel

About this property

Panbil Residence Serviced Apartment

Aparthotel in Batam with a full-service spa and a fitness center
A full-service spa, an outdoor pool, and a restaurant are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Each apartment features a kitchenette with a refrigerator and a stovetop, plus free WiFi and an LED TV with cable channels. Guests can appreciate conveniences like a sitting area and an electric kettle, and other amenities include a balcony and premium bedding.
Panbil Residence Serviced Apartment offers 334 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch LED televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators and stovetops. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Batam aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include body scrubs, body treatments, and manicures and pedicures.
During your stay at Panbil Residence Serviced Apartment, you're just a quick walk from Eska Wellness Spa. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa. Built in 2017, this comfortable aparthotel has 334 apartments on 16 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a balcony or patio, and a living room
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, body treatments, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 8 minutes by car from Batam Centre Ferry Terminal and 13 minutes from Harbour Bay Ferry Terminal
  • Airport shuttle service available for a fee
Panbil Residence Serviced Apartment offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness center, and spa services are also featured at Panbil Residence Serviced Apartment. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Batam aparthotel.

Panbil Residence Serviced Apartment has a restaurant on site.

Languages

English, Indonesian

Property amenities

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Sauna
  • Steam room
  • Full-service spa
  • Massages
  • Spa services
  • Body treatments
  • Body scrubs
  • Manicures and pedicures

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Return airport shuttle (surcharge) from 11 AM to 7 PM
  • Airport shuttle at scheduled times, on request

Family friendly

  • Children stay for free (see details)
  • Children's pool

Kitchenette

  • Fridge
  • Stovetop
  • Electric kettle

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Bedrooms

  • Premium bedding

Bathrooms

  • Shower
  • Rainfall shower head
  • Hairdryer
  • Free toiletries
  • Towels provided
  • Slippers

Living spaces

  • Living room
  • Sitting area

Entertainment

  • 55-inch LED TV with cable service
  • TV in a common area

Outdoor areas

  • Balcony or patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free newspapers (reception)
  • ATM/banking services
  • Free bottled water

Things to do

  • Fitness centre
  • Free bike hire on site
  • Ropes course on site
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 334 rooms
  • 16 floors
  • 1 building
  • Built in 2017

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Panbil Residence Serviced Apartment

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 150000.00 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Panbil Residence Serviced Apartment offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Panbil Residence Apartment
Panbil Residence Batam
Panbil Residence
Panbil Serviced Batam
Panbil Residence Apartment Batam
Panbil Residence Serviced Apartment Batam
Panbil Residence Serviced Apartment Aparthotel
Panbil Residence Serviced Apartment Aparthotel Batam

Panbil Residence Serviced Apartment Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 46 out of 111 reviews" "
Rating 8 - Good. 43 out of 111 reviews" "
Rating 6 - Okay. 17 out of 111 reviews" "
Rating 4 - Poor. 5 out of 111 reviews" "
Rating 2 - Terrible. 0 out of 111 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Agnes, Singapore

Travelled with family, Travelled with group
Property is old/dated. Check-in meant to be at 2pm but family room still not ready at 3.40pm. We were told to wait for another 15mins when we tried to check in. Reception tried to make good by offering us a late checkout the next day but we declined as we have a ferry to take to return home. They also tried to offer a discount for our next stay which we declined as we were not sure if we will be returning. In the end, they make good by offering a free transfer to the ferry terminal and they sent some fries and water melon juice which we did not consume as were were out the whole evening. Birthday stay was ruined due to the unpleasant check-in experience.
Stayed 1 night in Aug 2024

8/10 Good

Hong Wei

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartment
Stayed 2 nights in Jun 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, property conditions & facilities
The serviced apartment is surprisingly clean and nice. Very comfortable for the family. One minor comment is the guests from serviced apartment cannot ask for towel when visiting the pool at the hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Wei Chung

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort
Wonderful return 😍
Visited again in 2024 with my wife after a positive solo experience in 2018. Was worried about the recent negative reviews, but everything was as positive as I remember! Rooms were clean, the pool deck is beautiful, and the hotel staff were all very helpful and approachable! There is also a nice lemongrass theme to the smell of the whole place that I really love! Was also pleasantly surprised to see the addition of Lia bakery, which had really awesome pastries! Only downside is I seem to remember there were more options for lunch within the hotel 6 years ago, but I guess now there's gojek food and grab food to order delivery from, so not a big deal! My wife and I really enjoyed our stay, and would love to come back!
Stayed 3 nights in Apr 2024

10/10 Excellent

Rupert

Business traveller
Liked: Cleanliness, room comfort
Panbil Residence Serviced Apartment Batam,
used as base before joining vessel
Stayed 2 nights in Oct 2023

10/10 Excellent

Josie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The reception staff were exceptionally impressive with their friendly attitude and their motto “service with a smile “. They were polite answering my questions and even offered places of interest. Even the shuttle transportation driver Bagas was also very friendly and polite. Seems like the staff there were happy and this in return makes the whole environment a pleasant place to stay. The room ( a 3 bedroom apartment) were big and clean. The beds were firm without giving guests backache sleeping in it. Not all accommodation that we have stayed have such comfortable beds. Breakfast was good. Definitely if we go to Batam, we will choose to stay in Panbil service apartment again.
Stayed 1 night in Sep 2023

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff
Stayed 6 nights in Jul 2023

10/10 Excellent

Moleya

Travelled with family
Liked: Cleanliness, room comfort
Awesome Stay
Superb stay - family love it so much. Will return for next trip.
Stayed 2 nights in Nov 2022

8/10 Good

Mohd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t really fancy too much in this hotel. Breakfast a lot of food didn’t replenish shortly after all were taken off. Distance a bit far from shopping location. Necessities not fully provided. Short of hand towel. My frd’s room short of safebox, bowls, wardrobe light not working. Hotel can consider to provide comb, body lotion if possible.
Stayed 2 nights in Jan 2020

10/10 Excellent

Amran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Ravindran

Travelled with group
Liked: Cleanliness, room comfort
This my first time coming to this hotel . The hotel is good but need to go out to take taxi and no near by coffeeshop or min Mart . Second thing quite disappointed about when I checked in my room no wifi . I inform the reception they say somebody is coming but we waited 1 hour nobody turn up and waste my time . Then we went go and come back almost 7pm there is wifi . Lastly breakfast. Just image we only eat bread and cold drink . No coffee at all even the waiter did not top up and most the food totally empty . Sorry to said this hope I don't come to this hotel again Thank u
Stayed 1 night in Jan 2020

10/10 Excellent

Seri, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I dislike about my stay. Enjoyed every bit of it
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Food was really good. How can I forget that Margerita, loal orange juice and mouth watering italian pizza. Lake view and the town view was superb. Overall okay for the paid amount except cleanliness. First sight sink in the bathroom was filled with water and comods were not cleaned. Had to ask for two times to get it cleaned
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, spacious and clean. Even tho the wardrobes broken. But overall tumbs up
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall an excellent experience.
Stayed 4 nights in Nov 2019

10/10 Excellent

Ray

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice view and value for money property Will stay here again for next trip
Stayed 1 night in Nov 2019

6/10 Okay

Wai

Travelled with group
Liked: Staff & service
The room were dirty , the bed is ok . Overall Housekeeping need to improve
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

GK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique. The air con position was put of place. Cant feel that much when on bed.
Stayed 1 night in Nov 2019

8/10 Good

Eric, Singapore

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Panbil has changed since last year and I was abit disappointed with their facilities. The water in the bathroom was stuck and the breakfast was not so good as compared to last time. Nevertheless, the room is nice and we were upgraded to a bigger room
Stayed 1 night in Nov 2019

8/10 Good

ROSNI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019