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Oakwood Hotel & Apartments Grand Batam

4.0 star property

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Photo gallery for Oakwood Hotel & Apartments Grand Batam

Outdoor pool
Premier Suite, 2 Bedrooms
Lobby sitting area
Premier Studio
Executive Room, 2 Bedrooms | Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Room service
  • Parking included

Explore the area

Map
Jl. Pembangunan, Batu Selicin, Kec. Lubuk Baja, Batam, Kepulauan Riau, 29444
  • Grand Batam Mall
    ‪1 min walk‬
  • BCS Mall
    ‪8 min walk‬
  • Nagoya Hill Mall
    ‪20 min walk‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Premium bedding, desk, iron/ironing board, free WiFi

Executive Room

  • 21 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premium bedding, desk, iron/ironing board, free WiFi

Premier Room

  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Bedroom

Premium bedding, desk, iron/ironing board, free WiFi

Executive Room, 1 Bedroom

  • 44 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premium bedding, desk, iron/ironing board, free WiFi

Premier Room, 1 Bedroom

  • 44 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms

  • 72 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Studio

Premier Studio

Premier Studio

  • 31 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio

Premium bedding, desk, iron/ironing board, free WiFi

Executive Studio

  • 31 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms

  • 98 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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About this property

Oakwood Hotel & Apartments Grand Batam

Aparthotel with free parking, steps from Grand Batam Mall
This smoke-free aparthotel features an outdoor pool, a fitness center, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance and a banquet hall. Each apartment provides a refrigerator and an electric kettle, plus free WiFi and a flat-screen TV with cable channels. Added amenities include room service, premium bedding, and free tea bags/instant coffee. Change of towels is available on request.
Oakwood Hotel & Apartments Grand Batam offers 207 air-conditioned accommodations with complimentary bottled water and slippers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and toothbrushes and toothpaste. This Batam aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
During your stay at Oakwood Hotel & Apartments Grand Batam, you're just a quick walk from Grand Batam Mall. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. This upscale aparthotel has 207 apartments. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each apartment.
  • Each apartment offers a flat-screen TV, a refrigerator, and room service
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a multilingual staff and an elevator
  • Onsite recreation includes a gym
  • Steps from Grand Batam Mall and a 4-minute drive from Nagoya Hill Mall
Oakwood Hotel & Apartments Grand Batam offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. The business-friendly Oakwood Hotel & Apartments Grand Batam also features multilingual staff, room service (during limited hours), and an elevator. Self parking is free.

This 4-star Batam aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Electric kettle
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Daily continental breakfast available 6:00 AM to 10:30 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
  • Limited room service

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Multilingual staff

Location highlights

  • In a business district

Things to do

  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 207 units
  • Banquet hall
  • Bed sheets changed on request
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Oakwood Hotel & Apartments Grand Batam

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately IDR 250000 for adults and IDR 125000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Oakwood & Apartments Batam
Oakwood Hotel & Apartments Grand Batam Batam
Oakwood Hotel & Apartments Grand Batam Aparthotel
Oakwood Hotel & Apartments Grand Batam Aparthotel Batam

Oakwood Hotel & Apartments Grand Batam Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 1 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

9.6/10

Cleanliness

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Nur Mohammed

Liked: Cleanliness, room comfort
Batam City Hidden Gem?
Back again in this vibrant city of Batam. Well well well.. Another new spot with excellent location for shoppers. Located next to Batam Grand Mall. It is not visible from the main road though. Overall staff was great! Greated with smiles. From the security, receptionist and the rest of the staff. Speaks english very well. Im impressed. Good for international traveller. Pool area was nice and clean. The bistro/dining area were awesome with luxury vibes. Breakfast spread was good. There are room for improvement for the quality of food serve. Overall it was a good stay for me and wife. We will be back soon. Definitely. Keep it up and im sure it will be one of the gems in Batam.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check-In time should be prompt not late, have waited one hour plus to check in and no extension of check- out hours has been extended to us… Hope this part could see improvement when we stay again. Other than that, the hotel is clean and spacious and very strategically near to Grand Batam Mall which is a huge plus point where food and shopping is within walk. Hotel staffs are friendly and polite. There is a Water dispenser at the end of hotel room corridor that provides drinking water which in my opinion, very thoughtful and convenient for everyone needs.
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Great and friendly service. Very convenient location to great batam mall for food and shopping
Stayed 2 nights in Nov 2024

8/10 Good

Brian

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Booked 3 rooms in total. Rooms were cozy and relatively clean but 2 out of 3 rooms had a musky smell. The hotel should put a dehumidifier to get rid of the musky smell. Additionally, the sound proofing of the rooms weren't that great either. We could hear noises coming from neighbouring units beside and above. For the price point, honestly not that value for money. Great hospitality though!
Stayed 2 nights in Nov 2024

10/10 Excellent

pey

Liked: Cleanliness, property conditions & facilities
Just beside grand batam mall.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stay here!
All good, great choice to stay here. Currently 4 months in operation, few teething problems and staff readiness issues are there, but give them 2 more months. Restaurant food should go delicious and hearty and forgo pretentiousness. A beautiful hotel like this should not place fake plastic plants in any corner. All the best!
Stayed 3 nights in Oct 2024

10/10 Excellent

Muhammad Idris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean and welcoming.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Oakwood my no. 1 choice at Batam
The experience at Oakwood is great from the moment you step into the property. Friendly staff, nice room, good view, clean, good water pressure, comfy bed and pillow, next to Grand Batam Mall.
Stayed 1 night in Oct 2024

10/10 Excellent

NUR HIDAYAH BINTE

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located strategically, very convenient through the linked bridge to Grand Batam Mall. There was lots of food option around the mall. Many spa around the location as well. Staff was friendly and warm. They were also very responsive through email enquiry. Breakfast has a wide spread of variety and room was very clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ng

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Geraldine

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Geraldine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great and service staff was impeccable. Except for some issues which was resolved: The feedback on the pest in my executive room, they had pest control to look into the room . There was a night when rain was heavy the roof was really noisy like something was flapping on the roof. . If there is no rain and wind the room is perfect. I extended my stay for another night since it was a good weekend. Last incident was my transfer from hotel to harbour bay . I booked and paid in advanced my transfer a day before and yet they didn’t have the Hiace ready when I checked out. After 15 mins the staff mention the Hiace have some issues and they arrange for a smaller car which was abit squeeze which was why I booked the Hiace with higher rate. I was late for lunch due to the ferry timing and also they did try to arrange the driver to wait for us to finish our lunch to bring us to the ferry which was 5 mins walk. They tried to rectify the last min hiccup but I felt they could have manage it properly with communication that they Hiace was not available earlier so I will not be late . Otherwise stay was pleasant .
Stayed 1 night in Sep 2024

10/10 Excellent

Junze

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

J

Liked: Cleanliness, amenities, property conditions & facilities
Very convenience location. 20 walking steps to the mall. We did not opt for breakfast buffet. Only able to access other floor unless you have the same floor room card.
Stayed 1 night in Aug 2024

10/10 Excellent

Boon Kiat

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Kuan Ping

Travelled with group
Liked: Cleanliness
Super convenient location n hotel staff is friendly. On the other hand, hotel did not arrange d bed type requested during booking and AC is hardly working. Bathroom is stuffy after shower.
Stayed 1 night in Aug 2024

10/10 Excellent

Shyn

Liked: Cleanliness, amenities, property conditions & facilities
Would be good if the room doors are installed with additional locking mechanism. Also there was a live cockroach in my room which I reckon it’s a once off because the room is very clean and nice. As the hotel is new, it is not showing up on the Grab/Gojek apps yet so just take note to use Grand Batam Mall to locate if you have trouble. Otherwise, the hotel cannot be located any better, it’s a few steps away from the Grand Batam Mall and nearby spas. The service staff are top notch and helpful, grateful for how caring and friendly they are.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Good service
Stayed 10 nights in Aug 2024