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Eatern Hotel

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eatern Hotel

Lobby sitting area
Interior
Deluxe Room
Reception
Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Komplek Ruko Penuin Block X No. 1-4, Batam, Kepulauan Riau, 29433
  • BCS Mall
    4 min walk
  • Lengkuas 33 平记
    1 min walk
  • Bayshore Station
  • Batam Batu Besar (BTH-Hang Nadim)
    24 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 2 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 1.1 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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The price is €27
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About this property

Eatern Hotel

Hotel in Batam with free parking
Along with concierge services, this hotel has a 24-hour front desk and free self parking. WiFi in public areas is free.
Eatern Hotel offers 55 air-conditioned accommodations with complimentary bottled water and slippers. LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Eatern Hotel, you're just a quick walk from BCS Mall. Features include free WiFi in public areas and free self parking, plus concierge services.
  • Free WiFi
  • Free self parking
  • Services include a concierge and luggage storage
  • 6 minutes by car from Harbour Bay Ferry Terminal and 7 minutes from Batam Centre Ferry Terminal
As a guest of Eatern Hotel, you'll find concierge services and room service (during limited hours). Public spaces have free WiFi. Self parking is free.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Room service available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Free bottled water

More

  • Desk
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 50000.0 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

Property is also known as

Eatern Hotel Batam
Eatern Batam
Eatern Hotel Hotel
Eatern Hotel Batam
Eatern Hotel Hotel Batam

Eatern Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 14 out of 53 reviews" "
Rating 8 - Good. 28 out of 53 reviews" "
Rating 6 - Okay. 8 out of 53 reviews" "
Rating 4 - Poor. 2 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Pei Shan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels are brownish in colour, so don't dare to use them. Wifi connection is unstable and keep dropping. I put the tag on the door to request to make up my room, but nobody came to do that. When I asked for the 2 complimentary bottles of water, the reception said they ran out of it and will give me 4 bottles tomorrow which doesn't help as I'm checking out the next day. The AC is just outside the window and you’ll hear the noise throughout the night. The only good thing is the location, really near to eateries, massage plaves and shopping mall. Although the room is cheap, I won't be staying here again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sridhar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Han

4/10 Poor

J

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros - close to BCS, food area. rates are great only if you’re not fussed and looking for very basic accommodation Cons - yellowish & torn bedding, no windows, yellow towels for the room we stayed, suggest to bring your own towels. Maybe it’s just the lowest priced rooms as we saw another window room with cleaner bedding and towels. It’s a no Grab zone meaning grab can’t pick you up from there.
Stayed 1 night in Dec 2019

8/10 Good

Bob

Attitude problem
Front office service sucks
Stayed 2 nights in Nov 2019

10/10 Excellent

Mirriam Jocelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Convenient but noisy.location good for food and shopping.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location is very good, just a road across the mall, but the room is small so ventilation is not as good. overall is good with the pricing.
Stayed 1 night in Jul 2019

8/10 Good

Pauline

Liked: Staff & service
Stayed 2 nights in Jul 2019

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Quek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Ong

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I find it a valuable price to stay in this hotel. It is easy to access very convenient to go anywhere within the city.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Davin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Affordable
Hotel was clean and room was well maintained, although it's a little small. The walls aren't really soundproof so my friends could not sleep as well because the other rooms were making too much noise. Location and convenience is a big selling point for this hotel. I paid about $26 for a room with 2 beds
Stayed 1 night in Mar 2019

8/10 Good

YEO

Liked: Room comfort
Stayed 1 night in Mar 2019

8/10 Good

Bob

Liked: Staff & service, property conditions & facilities
Reasonable
Quiet ok convenience,gòod location
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
The hotel toilet not so clean because a bit smelly .
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2019

2/10 Terrible

CM

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk female staff ( chubby, not wearing glasses & spoke distorted Teochew/Hokkien) on Jan 28th around 1pm was extremely rude, unprofessional & offensive. it’s the worst experience I had w a hotel in Batam it’s gave me a negative experience. COMSUMER ALERT: I’m pretty sure the so call ‘excellent’ & ‘good’ ratings & reviews .... majority r POSTED BY STAFF / OWNER. I’m not the typical complaining consumer but this horrid female staff take the cake of providing truly a miserable stay. Eatern is a MOTEL not a hotel n such horrendous experience make it more like a JOINT. it is located at the seedy area near the Mall and there were strange looking men placing their feet up at Eatern tiny lobby almost all hours of the day. For the same price and without complimentary breakfast GO TO HOTEL VANILLA ( nearby) instead.
Stayed 1 night in Jan 2019

8/10 Good

Siew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place near shopping and food, staff also ok and helpful
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2018

10/10 Excellent

Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and clean room
Good location, nearby shopping mall and eating place
Stayed 1 night in Nov 2018