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City Inn Basel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Inn Basel

Deluxe Room with Twin Beds, accessible by the elevator
Terrace/patio
Bar (on property)
Front of property
Family Suite | Bathroom

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
Centralbahnplatz 14, Basel, 4002
  • Theater Basel
    7 min walk
  • Basel Zoo
    9 min walk
  • Basel University
    9 min walk
  • Mulhouse (MLH-EuroAirport)
    17 min drive

Room options

View all photos for Budget Room with Queen Bed, only accessible by the stairs

Budget Room with Queen Bed, only accessible by the stairs

Budget Room with Queen Bed, only accessible by the stairs

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room with Twin Beds, accessible by the elevator

Deluxe Room with Twin Beds, accessible by the elevator

Deluxe Room with Twin Beds, accessible by the elevator

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room with King Bed, accessible by the elevator

Deluxe Room with King Bed, accessible by the elevator

Deluxe Room with King Bed, accessible by the elevator

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Living area

Family Suite

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Budget Room with Twin Beds, only accessible by stairs

Premium bedding, down duvets, in-room safe, desk

Budget Room with Twin Beds, only accessible by stairs

  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Small Single Room, only accessible by the stairs

Small Single Room, only accessible by the stairs

Small Single Room, only accessible by the stairs

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Room
Hotel Metropol Basel
Free WiFi
Gym
Breakfast available
Parking available
4.3 out of 5, Excellent, (534)
The price is €208
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Metropol Basel

About this property

City Inn Basel

Basel hotel in Sankt Alban
This smoke-free hotel features valet parking, a front-desk safe, and free WiFi in public areas.
City Inn Basel offers 30 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the helpful staff at City Inn Basel. During your stay, you're just a quick walk from Via Gottardo. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and an area shuttle (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a front-desk safe and a car charging station
  • Guests speak favorably about the clean accommodations and the helpful staff
  • Steps from Via Gottardo and BIS Tower
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
As a guest of City Inn Basel, you'll find room service (during limited hours) and a front-desk safe. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Basel hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (CHF 30 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CHF 30 per person
  • Room service available

Family friendly

  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Elisabethenanlage 5, 4002 Basel]
Guests can access their accommodation through a private entrance
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Access methods

Private entrance

Pets

  • Pets: CHF 35 per pet, per day
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Covered valet parking fee: CHF 30 per day
  • Pet fee: CHF 35 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Elisabethenanlage 5, 4002 Basel
Guests can access their accommodation through a private entrance.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

City Basel
City Inn Basel Hotel
City Inn Basel Basel
City Inn Basel Hotel Basel

City Inn Basel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 130 out of 378 reviews" "
Rating 8 - Good. 152 out of 378 reviews" "
Rating 6 - Okay. 63 out of 378 reviews" "
Rating 4 - Poor. 20 out of 378 reviews" "
Rating 2 - Terrible. 13 out of 378 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Felix P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Stefan

Travelled with partner
Liked: Cleanliness, staff & service
This hotel is part of a 3 hotel complex. City Inn being the cheapest. It clearly depends what you're after. Cheap accommodation? This is your place especially when discounted on Expedia which beats booking directly at the hotel. We booked on Expedia 2 minutes before turning up at reception and everything was already in their system so no complaints there. Just be mindful that you really do get what you pay for. Rooms are tiny including the bathroom which may be an issue if you're a bit oversized. The rooms was very clean and functional. Coffee facilities available in the hallway. Aircon exists but unfortunately the remote had flat batteries so we could only switch it on but not off. Check everything upon check-in to avoid nasty surprises. Our room was facing a side street where Uber/Cab/food delivery trucks would park to wait for their next customers. Noise was unbearable almost all night. Aircon was loud too but at least there was one. Window can be opened but it was too noisy outside to do so. Check-in was painless just around the corner right next to Starbucks. Don't get confused. It's one reception for 3 hotels. The location is right across from the train station which makes it very convenient if this is your mode of transport. Bus/Tram are free during your stay thanks to the included Guest Pass you receive at check-in. Overall your rate of satisfaction will depend on the location of your room. Pay a bit extra to go higher up. Lift is available.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Corrinne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient to train and trams, walk from train station! Easy walking to local attractions such as the zoo, and restaurants. The free Basel card means free transport on the trams that pass by the hotel door. We received an upgraded room which was wonderful, very spacious,clean and quiet. Staff have been very welcoming and helpful with information and luggage lifting for tired travellers. Recommend and will stay again.
Stayed 1 night in Jul 2024

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities
This was a slightly strange maze of three inter-connected hotels but having had trouble locating which of the three reception points was working, I got checked in to a very nice room. Very convenient for rail station and old town. Excellent on site restaurant
Stayed 1 night in May 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very polite staff..great location for quick overnight.
Stayed 1 night in Jun 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confusing
Stayed 2 nights in May 2024

4/10 Poor

Lee

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Basic without the basics
Room was pleasantly large vs some colleagues who said they had a tiny room with a skylight. However, screeching noise all night that the check in person nonchalantly said in the morning was the AC - and shrugged his shoulders. Awful breakfast which I refused to eat. Lovely bathroom / shower but shower gel bottle was empty - basics!?
Stayed 1 night in May 2024

4/10 Poor

Roman, Knoxville

Business traveller
Disliked: Cleanliness, amenities
The hotel name is not displayed on the building. This should not be allowed. Guest and friends of guests cannot find the place
Stayed 1 night in Mar 2024

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Raylene

Stayed 1 night in Feb 2024

6/10 Okay

Dominik

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Mike

Stayed 1 night in Jan 2024

8/10 Good

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to SBB station
Stayed 1 night in Jan 2024

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern room, very clean, comfortable bed. Quiet even though directly at the train station. Great value for money.
Stayed 1 night in Jan 2024

8/10 Good

Debra

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Good location, our room was quiet, but friends facing the street had lots of noise during the night
Stayed 3 nights in Nov 2023

10/10 Excellent

Kuh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2023

4/10 Poor

Devlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean tiny room with loud heating system
Clean tiny room with loud heating system. No frills hotel with common coffee in hall. Nice location near train station
Stayed 1 night in Nov 2023

4/10 Poor

James

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Heating wouldn't come on
Only stayed for one night but unfortunately the room was really cold, and despite turning the radiator up, and trying to control the heating via a remote control, nothing seemed to happen and the room remained cold all night.
Stayed 1 night in Oct 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to train station thin walls loud
Stayed 1 night in Oct 2023

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible hotel, dirty and broken air conditioner
Stayed 1 night in Sep 2023

6/10 Okay

Melanie

Travelled with partner
Liked: Cleanliness, staff & service
Weird check in as not made obvious the hotel was within another hotel - like a rabbit Warren trying to get to room - exceptionally noisy air conditioning so could not keep on at night as it would keep us awake. Average breakfast too
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023