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Basel Marriott Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Basel Marriott Hotel

Exterior
Daily buffet breakfast (CHF 40 per person)
Terrace/patio
Presidential Suite, 1 Double Bed
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Messeplatz 25, Basel, BS, 4005
  • Congress Center Basel
    1 min walk
  • Che Vuoi
    1 min walk
  • Basel Bad Station
    10 min walk
  • Mulhouse (MLH-EuroAirport)
    15 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed | Living room

Deluxe Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Presidential Suite, 1 Double Bed

Coffee and/or coffee maker

Presidential Suite, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, Non Smoking

Smart TV

Executive Suite, 1 Double Bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Basel Marriott Hotel

Family-friendly Basel hotel connected to the convention center, steps from Congress Center Basel
Along with a restaurant, this smoke-free hotel has a 24-hour health club and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Basel Marriott Hotel offers 239 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Smart televisions come with premium satellite channels. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

This Basel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.
Our customers tell us they can't get enough of the helpful staff at Basel Marriott Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Congress Center Basel. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Steps from Congress Center Basel and 3 minutes by foot from Rosentalanlage
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, meeting rooms, and limo/town car service.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour health club, spa services, and a terrace are also featured at the family-friendly Basel Marriott Hotel. For a fee, parking is available.

This 4-star Basel hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Basel Marriott Hotel has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CHF 50 per day)
  • Valet parking on site (CHF 50 per day)
  • Off-site parking within 984 ft (CHF 50 per day)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CHF 40 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Grab bar near toilet
  • Step-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 100.00 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 100.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 40 per person
  • Self parking fee: CHF 50 per day
  • Valet parking fee: CHF 50 per day
  • Nearby parking fee: CHF 50 per day (984 ft away)
  • Pet fee: CHF 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
The BaselCard is available at this property and guarantees several benefits including public transportation and discounts on various cultural and leisure activities.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Swissotel Basel Plaza
Swissotel Hotel Basel Plaza
Swissotel Plaza Basel
Basel Swissotel Le Plaza
Swissotel Le Plaza Basel Hotel Basel
Swissotel Le Plaza Hotel Basel
Swissotel Plaza Basel Hotel
Swissotel Le Plaza Basel
Basel Marriott Hotel Hotel
Basel Marriott Hotel Basel
Basel Marriott Hotel Hotel Basel

Basel Marriott Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 316 out of 580 reviews" "
Rating 8 - Good. 192 out of 580 reviews" "
Rating 6 - Okay. 39 out of 580 reviews" "
Rating 4 - Poor. 22 out of 580 reviews" "
Rating 2 - Terrible. 11 out of 580 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Stayed 1 night in Sep 2024

8/10 Good

Pam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were nice. Unfortunately there was lots of road construction.
Stayed 1 night in Sep 2024

10/10 Excellent

Larry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Sonali

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
While the hotel was clean and conveniently located, I found the staff to be rude and service not upto the Marriott standard.
Stayed 5 nights in Aug 2024

10/10 Excellent

HYUK

Liked: Staff & service, amenities, property conditions & facilities
Best of best in Switzerland hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was more than expected. Very roomy and comfortable. The staff was very helpful and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Saul

Stayed 1 night in Sep 2024

6/10 Okay

Felise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel,not accommodating when flight delays.
The hotel was very nice and most of the staff were quite wonderful. I greatly enjoyed the gym, up to date equipment. However due to problems with my flights I didn't arrive until the next day and you charged me anyway as I was a few hours after the deadline but I was traveling. I thought that wasn't very understanding or accommodating. And it was particularly irritating that Stefan tried to blame it on hotels.com even though they called to advocate for me.
Stayed 5 nights in Aug 2024

10/10 Excellent

Debra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for a conference, which was perfect. Very comfortable and spacious room with lots of storage. Connected to the conference centre. Very short walk to the river/restaurants/shopping/old town.
Stayed 5 nights in Aug 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, roomy, helpful staff
Comfortable, roomy, well appointed room. Great location.
Stayed 1 night in Aug 2024

10/10 Excellent

dan

Stayed 1 night in Aug 2024

6/10 Okay

Gianfranco

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Kompliziert einchecken und auschecken. Unfreundlich. Reise viel aber noch nie Kaution bezahlen müssen, weder in den USA, Europa
Stayed 2 nights in Aug 2024

10/10 Excellent

Srijna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing over all
Stayed 3 nights in Aug 2024

8/10 Good

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was as advertised. Clean, convenient and staff was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Aug 2024

8/10 Good

thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was hot, air con didn't go lower than 24C so had uncomfortable night sleep
Stayed 4 nights in Aug 2024

8/10 Good

Julio

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Not for me
No additional information given whilst checking in, but later overheard another member of reception staff provide useful information to other people checking in. Staff level of service appeared very mixed, as I had cause to ask for assistance at reception and the person I spoke with was extremely helpful on that occasion. Room was small and oppressive. Absolutely no view, unless you like staring across at a block of concrete flats, who can actually see into your window. Fine for sleeping in and that's about all I can say about the room. Breakfast was excellent. Overall the hotel is really out the way of the main tourist areas in Basel. Fine if you are looking for a working hotel, as it was situated in a more industrial part of the city. Sadly, not one I would visit again.
Stayed 1 night in Aug 2024

10/10 Excellent

Amador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basel Marriott Hotel
Quiet and clean. Good place to rest.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sunnhild

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel für einen Stadttrip
Super Hotel, alles sauber, grosses Zimmer, neues Bad, top Lage zum in der Stadt verbringen, direkte Anbindung an Tram
Stayed 1 night in Jul 2024

8/10 Good

Vahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away in Basel. The hotel located very central, walking distance to most attractions. Plus you can take a bus or trams just outside the hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Clive

Stayed 1 night in Jul 2024

8/10 Good

Daniel

Stayed 2 nights in Jul 2024