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4.0 out of 5

"Beautiful hotel, amazing amenitied. Spa is excellent with a great gym and yoga room. Service overall is not worth the price level. " More

By a verified traveller on Wed 04 Aug 2021

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Room (Estate)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room (Tavarnelle)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite (Tavarnelle)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite (Loft)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite (Tavarnelle, with Private Garden)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Heritage)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at COMO Castello Del Nero, you'll be close to Passignano Abbey. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at La Torre
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to body wraps, body treatments or facials at COMO Shambhala
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • 11 minutes by car from Antinori nel Chianti Classico and 13 minutes from Passignano Abbey
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

COMO Castello Del Nero ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for COMO Castello Del Nero

Couples (1)
4 out of 5
Beautiful hotel, amazing amenitied. Spa is excellent with a great gym and yoga room. Service overall is not worth the price level.

Posted by on 4 Aug 2021

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Comment from Hotel Management

21 Aug 2021 by GM

Dear Guest Many thanks for your review and valuable feedback. I am sorry to hear that your stay did not go as well as you expected. Sadly, we seem to have not been able to always deliver the kind of service we pride ourselves on and that you expected. We are working on our service issues and we trust we will be able to correct whatever wrong during the season. have a great summer and warmest regards Giuseppe Artolli General Manager

Renovations + Closures

The property is closed between 14 November and 31 March.

Property Features

COMO Castello Del Nero offers its guests a full-service spa, outdoor tennis courts, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A business centre and a meeting room are available. A seasonal outdoor pool, a fitness centre, and spa services are also featured at the luxury COMO Castello Del Nero. Free self parking is available. This 5-star Barberino Tavarnelle hotel is smoke free.

  • 50 guestrooms or units
  • 2 dining venues
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Outdoor tennis courts - 2
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

COMO Castello Del Nero offers 50 accommodations with private pools and a safe. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Barberino Tavarnelle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Private pool
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Climate control
  • Unique furnishings
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

La Torre – This restaurant specialises in international cuisine and serves breakfast and dinner. 1-star Michelin rating. A children's menu is available. Reservations are required.

La Taverna – This restaurant specialises in Regional cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Pavillion – This poolside restaurant specialises in Mediterranean cuisine and serves lunch and dinner. A children's menu is available. Open selected days.

Wine Cellar – On-site wine bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include outdoor tennis courts, a sauna, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Spa Services

COMO Shambhala has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Sauna in spa
  • Prenatal massage
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 35 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castello del Nero
  • Castello del Nero Hotel
  • Castello del Nero Hotel Tavarnelle Val Di Pesa
  • Castello del Nero Tavarnelle Val Di Pesa
  • Castello Nero Hotel Tavarnelle Val Di Pesa
  • Castello del Nero Hotel Spa
  • Castello Nero Tavarnelle Val Di Pesa
  • COMO Castello Nero Hotel Tavarnelle Val di Pesa
  • COMO Castello Nero Hotel
  • COMO Castello Nero Tavarnelle Val di Pesa
  • Hotel COMO Castello del Nero Tavarnelle Val di Pesa
  • Tavarnelle Val di Pesa COMO Castello del Nero Hotel
  • Hotel COMO Castello del Nero
  • COMO Castello del Nero Tavarnelle Val di Pesa
  • Castello Del Nero Hotel Spa
  • COMO Castello Nero
  • COMO Castello Del Nero Hotel
  • COMO Castello Del Nero Barberino Tavarnelle
  • COMO Castello Del Nero Hotel Barberino Tavarnelle

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • EarthCheck

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.