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Four Points by Sheraton Bansko

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Bansko

Exterior
Sauna
Exterior
Lobby sitting area
Indoor pool

Reviews

7.0 out of 10

Good

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
7 Glazne Str., Bansko, 2770
  • Vihren
    5 min walk
  • Bansko Ski Resort
    6 min walk
  • Палачинките срещу "Стражите
    1 min walk
  • Kulata Station
    92 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 1 Double Bed, Balcony

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 1 Double Bed, Balcony

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Saint George Palace

Pool
Hot tub
Spa
Parking included
4.4 out of 5, Excellent, (162)
The price is €219
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Saint George Palace

About this property

Four Points by Sheraton Bansko

Mountain ski retreat with dining and an indoor pool
After a day on the slopes, return to Four Points by Sheraton Bansko to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a steam room. Housekeeping is available on request.
Four Points by Sheraton Bansko offers 160 accommodations with minibars and safes. Accommodations offer separate sitting areas. A pillow menu is available. 55-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Bansko hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Four Points by Sheraton Bansko, you're just a quick walk from Vihren. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 10-minute walk of Vihren and Bansko Ski Resort
  • Pets welcome for a fee
During the winter, enjoy onsite recreation like downhill skiing, cross-country skiing, and snowboarding. After a day on the slopes, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, including a fitness center and a steam room. Four Points by Sheraton Bansko helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Public spaces have free WiFi.

This 4-star Bansko hotel is smoke free.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast and dinner.
Room service is available.

Languages

Arabic, Bosnian, Bulgarian, Croatian, English, French, German, Greek, Russian, Serbian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Fitness centre
  • Indoor pool
  • Sauna
  • Snowboarding
  • Spa services
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Lift door width (centimetres): 130
  • Height-adjustable showerhead
  • Step-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Comprehensive recycling policy
  • Fireplace in reception
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels

Food and drink

  • Electric kettle
  • Mini fridge
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation, per stay
  • Weight limit: 13 lbs per pet
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.56 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Strazhite Bansko
Hotel Strazhite
Strazhite Bansko
Strazhite
Hotel Strazhite
Four Points by Sheraton Bansko Hotel
Four Points by Sheraton Bansko Bansko
Four Points by Sheraton Bansko Hotel Bansko

Four Points by Sheraton Bansko Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 29 reviews" "
Rating 8 - Good. 12 out of 29 reviews" "
Rating 6 - Okay. 5 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 4 out of 29 reviews" "

7.8/10

Cleanliness

6.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
A very nice stay here, very comfortable bed, all new after a recent refurb. Great pools and gym. My only gripe was that the hot breakfast was not hot, in fact quite cold for some items.
Stayed 1 night in Aug 2024

6/10 Okay

James

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Nice to have spa on-site. Rooms were quite warm and beds not very comfortable. Pleasantly surprised by food despite previous reviews. Lovely bar/ lounge area. Conveniently close to ski station.
Stayed 4 nights in Mar 2023

10/10 Excellent

Andrew Peter

Stayed 6 nights in Feb 2023

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

8/10 Good

Jason

Stayed 4 nights in Jan 2023

10/10 Excellent

Karl

Stayed 1 night in Mar 2022

8/10 Good

jacqui

Travelled with family
Liked: Cleanliness
Stayed 5 nights in Feb 2022

8/10 Good

john

Liked: Cleanliness, property conditions & facilities
Strazhite Hotel
Nice large hotel lobby and bar My room was large with a decent en-suite The bed unfortunately was not very comfortable The breakfast buffet was reasonable with a lot of choice. The evening buffet however was not particularly appetising. The pool and spa area was very nice and kept really clean. Ideal location for skiing as the gondola is only a ten minute walk. This is the fourth hotel I’ve stayed at in Bansko, might not be the best but I would stay again because it’s a great location and very good value for the price I paid.
Stayed 5 nights in Jan 2022

8/10 Good

Liam

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Jan 2022

4/10 Poor

Ioan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not again!
We had a demi-pensions, Buț we was very disapointed about breakfast and dinner. The Food was horror!
Stayed 5 nights in Dec 2021

8/10 Good

LUDMIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
The hotel is not a good one
The welcoming was bad - the clerk didn't bother to stand up, he had a lot of attitude. There was a water leak in the room's bathroom. The bed was so uncomfortable
Stayed 3 nights in Feb 2020

4/10 Poor

Angela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service
I liked that it was close to the gondola and the rooms were big and airy with plenty of hot water. I thought it was good value. I liked some of the staff, especially one of the waitresses with long brown curly hair and the barman and Ibrahim on reception,. Some of the others were deliberately rude and unhelpful. There seemed to be no manager, or no effective manager. Who lets staff smoke in the kitchen? Why does the bar not open earlier to serve proper coffee when the coffee at breakfast is instant? Why was all the food so over cooked? Why does no one seem to take pride in the hotel and in being Bulgarian?
Stayed 7 nights in Feb 2019

2/10 Terrible

Reuben

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible Hotel and Resort
From the moment we checked in the staff were most unhelpful and cold. The Bellboy stood at our door basically waiting for a tip to be handed over which i find quite rude even when i do tip quite often but only on my terms. The food is shockingly poor with not even water or coffee being available in the evening when on a half-board basis. The food was so poor we decided to eat our for two of the nights for a break from the terrible slop. The breakfast is also terrible and very limited although they did provide tea & coffee in the morning. The location is good for the centre of town with everything within walking distance to the gondola etc. The queues for the Gondola in the morning are ridiculous as well as the free shuttle bus to the top of the Gondola therefore we paid for a taxi to take us to the top each morning otherwise you would be queuing for no less than 1.5-2hrs each day to just get to the top of the mountain. I will not be returning any time soon.
Stayed 5 nights in Feb 2019

2/10 Terrible

Vitaly

Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water
The breakfast is terrible. And we didn't have hot water even when we asked it from the reception .
Stayed 5 nights in Dec 2018

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel, friendly and helpful staff. Good location, great facilities and I had read the food was an issue but my party of 12 adults had no issue and found some of it very tasty.
Stayed 4 nights in Feb 2018

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with great service - beds were utterly terrible though, would have been more comfortable sleeping on the floor
Stayed 6 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, 5 mins from the Gondola
We had a fantastic stay with our two young children aged 3 and 5. They loved the pool!

6/10 Okay

carl

Liked: Cleanliness
Disliked: Staff & service
Rude staff
Rude staff spoiled a good hotel and nice resort.

8/10 Good

Thomas

Stayed 5 nights in Feb 2023

10/10 Excellent

ENDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey mükemmeldi
Stayed 3 nights in Jan 2023

8/10 Good

Vasileios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Όλα ήταν καλά μόνο τα κρεβάτια το στρώμα ήταν χάλια..
Stayed 3 nights in Mar 2019

6/10 Okay

Ali Can

Liked: Cleanliness, property conditions & facilities
Bansko icin orta düzey...
Yatakların birleştirilmiş ayrı yatak olması, konforu olumsuz etkiliyor. Otel merkezi ve içerisindeki sıcak havuz, saunalar gayet kullanışlı ve guzel. Personel orta. Yemekler vasat. Büyük beklentiyle gitmezseniz kabul edilebilir özellikte olduğunu anlayacaksınız.
Stayed 5 nights in Dec 2017