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Hotel Elitsa

3.0 star property

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Photo gallery for Hotel Elitsa

Interior entrance
Restaurant
Luxury Double Room
Maisonette (4 people) | Terrace/patio
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Spa
  • Pet-friendly
  • Laundry

Explore the area

Map
12 Gotse Delchev Str., Bansko, 2770
  • Paisii Hilendarski Historical Center
    ‪1 min walk‬
  • House Museum of Neofit Rilski
    ‪2 min walk‬
  • Museum of Otets Paisii Hilendarski
    ‪3 min walk‬

Room options

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Luxury Triple Room

Luxury Triple Room

Luxury Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Quadruple Room

Luxury Quadruple Room

Luxury Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Exterior detail

Ilinden

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.9 out of 5, Exceptional, (9)
The price is €51
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Ilinden

About this property

Hotel Elitsa

Luxurious ski hotel with restaurant
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Elitsa include ski storage and complimentary wireless internet access.
Hotel Elitsa offers 20 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and massages.
During your stay at Hotel Elitsa, you're just a quick walk from Paisii Hilendarski Historical Center. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and wedding services
  • Onsite recreation includes downhill skiing
  • Steps from Paisii Hilendarski Historical Center and House Museum of Neofit Rilski
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
During the winter, enjoy onsite recreation like downhill skiing and snowboarding. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi.

This 3-star Bansko hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 7:30 AM to 10:00 AM.
Hotel Elitsa has a restaurant on site.
Room service (during limited hours) is available.

Languages

Bulgarian, English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge) during limited hours

Food and drink

  • Local cuisine breakfast available for a fee daily 7:30 AM–10:00 AM: BGN 10 for adults and BGN 7 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Downhill skiing
  • Snowboarding
  • Spa services

Family friendly

  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Spa

  • Massage - hot stone

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • 28-inch TV
  • TV channels

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BGN 10 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BGN 12.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BGN 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately BGN 10 for adults and BGN 7 for children
  • Airport shuttle fee: BGN 4.00 per person (roundtrip)
  • Airport shuttle fee per child: BGN 35 (one-way), (from 4 to 10 years old)
  • Pet fee: BGN 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BGN 12.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Elitsa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Elitsa Bansko
Hotel Elitsa
Hotel Elitsa Bansko
Hotel Elitsa Hotel
Hotel Elitsa Bansko
Hotel Elitsa Hotel Bansko

Hotel Elitsa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 29 reviews
Rating 8 - Good. 11 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 2 out of 29 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walls are so thin that I could hear the people in the next room snoring and not only hear them speaking on the phone but also the callers. The hotel stank of tobacco and the staff is generally quite rude and unhelpful. The location was the one positive thing about this hotel, as you can easily access shops and restaurants of Bansko.
Stayed 4 nights in Feb 2024

2/10 Terrible

Gregory, Northwood

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2023

10/10 Excellent

emmy, uk

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing breakfast, convenient minibus transport, clean rooms, comfortable beds, very warm and cozy, modern bathrooms, quaint area close to a beautiful church, not a far walk from the gondolas
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Convenient and inexpensive
There are more luxurious hotels closer to ski lift but for accomodation only really this was fine
Stayed 7 nights in Mar 2018

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exelent staff, very olesent, rooms are avariga size but clean and have table in case for working (laptop or other bussiness urgent needs ).. good hotel

8/10 Good

Mirko

Liked: Cleanliness, staff & service, property conditions & facilities
3 star hotel
Just what we expected . Solid 3 star hotel. Very friendly staff , relatively small rooms perfectly heated . Food above expectations . Good location , practically in the middle of the main and only street in Bansko , a few steps from the center. About 20 min walk from the ski gondola . Very fine for the price you pay.

8/10 Good

Ellen, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy
This is a very pleasant hotel. The only bad points are the poor wifi and having to hand your key in every time we went out.. Very handy for the old town. Only 10 or 15 mins walk to the ski lift ..

10/10 Excellent

Steve D, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and well run hotel with very friendly staff
This is an excellent place to stay in Bansko. Just away from the crassness of the new town; just on the edge of the atmospheric old town. Very clean and stylishly decorated. Very large rooms. Best of all though the staff were amazingly friendly and accommodating. Arrived back from an excursion too late for breakfast - not a worry they just got it for us. And when my travelling companion broke his collar bone in a fall the lady of the household (it is truly a family run hotel) dropped everything to take us to hospital and swept us through the somewhat archaic Bulgarian health system. Amazingly cheap price for all of this and a really excellent place to stay! Recommended!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very reasonable price for location and quality
The hotel is a 3 min walk to the historic city center and about a 15 min walk to the lift. The room was spacious but simple. The family that owns the hotel was very helpful.

6/10 Okay

ski traveler, Gianis.V

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Poorly heated rooms
The rooms were poorly heated by a small old air condition that couldn't heat the room properly. Other than that the hotel was okay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Elitsa, Bansko
Excellent value

10/10 Excellent

simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione
Ottima posizione a 2 passi dal centro....staff molto cordiale e disponibile...camera confortevole...colazione discreta...parcheggio gratuito nelle vie adiacenti oppure a pagamento in alcuni orari di fronte alla struttura ....albergo consigliato...nessun problema
Stayed 1 night in Aug 2023

10/10 Excellent

Ivan Gueorguiev

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen pequeño hotel en Bansko
Todo perfecto : persona, habitación, tranquilidad, comidas etc. Solo transporte de ski era limitado por no tener muchos clientes (solo 1 por la mañana y 1 por la tarde)
Stayed 6 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Demi-pension agréable, hôtel standard
Demi pension pratique et agréable. Chambre avec baignoire balneo qui mériterait un peu de réparation et de finition. Difficulté pour avoir de l'eau chaude (il fallait finalement laisser couler plus de 10 minutes et communiquer avec le personnel de l'hôtel en anglais.) Parking pratique. Cheminée non fonctionnel. Au final un hôtel avec une impression correcte mais moyenne
Stayed 4 nights in Feb 2021

8/10 Good

Per-Åke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2020

2/10 Terrible

Giannoula

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ΑΠΕΣΙΑ ΜΕ ΜΙΑ ΛΕΞΗ
Stayed 1 night in Jan 2020

8/10 Good

ASPASIA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicacion!
Check in rapido en especial porque llegamos tarde en la noche. Parking en un terreno cerrado del hotel porque afuera cobran. Cuarto amplio, comodo y limpio con vista a la calle en donde corre en medio un rio. Lugar tranquilo. Tiene aire acondicionado. Desayuno suficiente, muy simple a escoger de una carta. En general buen servicio. Muy centrico.
Stayed 1 night in Jul 2019

10/10 Excellent

jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PARFAIT
Accueil charmant. Jolie chambre avec vue sur la montagne .Petit dejeuner et diner parfaits . Hotel en plein centre ville avec parking privé. Sauna et hammam .
Stayed 1 night in Jun 2019

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Stauros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ήταν πολύ καλα αλλά δυστυχώς δεν λειτουργούσε το τζακούζι !!! Και ο λόγος που το κλείσαμε ήταν αυτός !!!! Στην ίδια τιμή μπορούσαμε να είχαμε άλλο spa hotel με πισίνα
Stayed 2 nights in Oct 2017

8/10 Good

Henrik

Liked: Room comfort
Bra läge och mycket prisvärt.
Mycket prisvärt rum man får defentivt valuta för pengarna. Vissa i personalen är mycket hjälpsamma andra lite mindre.