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Hotel La Chimenea Casa De Piedad

3.0 star property

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Photo gallery for Hotel La Chimenea Casa De Piedad

Staircase
Iron/ironing board, free WiFi, bed sheets
Front of property
Free daily continental breakfast
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Parking included
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
CALLE OSCAR EFREN REYES, Y MONTALVO, Baños de Agua Santa, Tungurahua
  • Banos Central Market
    ‪4 min walk‬
  • Chocolate Magic Factory
    ‪5 min walk‬
  • Sebastian Acosta Park
    ‪5 min walk‬

Room options

View all photos for Basic Double Room, 1 Queen Bed, Accessible

Basic Double Room, 1 Queen Bed, Accessible | Bathroom

Basic Double Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Quadruple Room, Multiple Beds

Basic Quadruple Room, Multiple Beds

Basic Quadruple Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Basic Room, 3 Single Beds

Basic Room, 3 Single Beds

Basic Room, 3 Single Beds

  • Sleeps 3
  • 3 Twin Beds

Family Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed, 1 Large Twin Bed and 1 Twin Bed

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel La Chimenea Casa De Piedad

Hotel in Baños de Agua Santa with free breakfast and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has dry cleaning and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-in, a front-desk safe, and a banquet hall are onsite.
Hotel La Chimenea Casa De Piedad offers 28 accommodations with complimentary bottled water and complimentary toiletries. Cable television is provided.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

During your stay at Hotel La Chimenea Casa De Piedad, you're just a quick walk from Banos Central Market. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry and luggage storage
  • Just a 4-minute walk from Banos Central Market and 5 minutes by foot from Chocolate Magic Factory
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Hotel La Chimenea Casa De Piedad also features dry cleaning/laundry services, express check-in, and room service (during limited hours). Self parking is free.

This 3-star Baños de Agua Santa hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Hotel La Chimenea Casa De Piedad has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free off-site parking

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • Room service available

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Hotel Chimenea Casa Piedad Banos
Hotel Hotel La Chimenea Casa De Piedad Banos
Banos Hotel La Chimenea Casa De Piedad Hotel
Hotel La Chimenea Casa De Piedad Banos
Hotel Chimenea Casa Piedad
Chimenea Casa Piedad Banos
Chimenea Casa Piedad
Hotel Hotel La Chimenea Casa De Piedad
La Chimenea Casa De Piedad
Hotel La Chimenea Casa De Piedad Hotel
Hotel La Chimenea Casa De Piedad Baños de Agua Santa
Hotel La Chimenea Casa De Piedad Hotel Baños de Agua Santa
La Chimenea Casa De Piedad
Hotel La Chimenea Casa De Piedad Hotel
Hotel La Chimenea Casa De Piedad Baños de Agua Santa
Hotel La Chimenea Casa De Piedad Hotel Baños de Agua Santa

Hotel La Chimenea Casa De Piedad Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 33 out of 48 reviews
Rating 8 - Good. 11 out of 48 reviews
Rating 6 - Okay. 4 out of 48 reviews
Rating 4 - Poor. 0 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Clinton

Stayed 1 night in Nov 2024

10/10 Excellent

Lisseth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo de excelencia en comparacion al precio. Muy buena opcion de alojamiento
Stayed 3 nights in Oct 2024

6/10 Okay

Aren

Not the best
We were put on the 5th floor and there is no elevator. That was a little inconvenient, but they did help carry our bags up, and they offered to move us in the next couple of days, but we didn't want to have to pack everything up again. We had a great view of the city, mountains, and waterfall. Unfortunately, we stayed three nights and they somehow managed to never clean our room or provide clean towels. We also had an ant infestation in one corner of our room. The first TV remote we were given was dead and when we exchanged it, they just put it back in the pile to hand to the next person. The breakfast was not good, and I didn't ever eat any of it because I didn't like the options. My husband ate some and we decided just to go down the road for breakfast after that.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the value
Stayed 1 night in Jul 2024

10/10 Excellent

Patricio

Stayed 1 night in Mar 2024

10/10 Excellent

Patricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

vanessa

Liked: Staff & service, amenities
Shower water was cold but other than that great service
Stayed 1 night in Feb 2024

8/10 Good

Laurie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel. Complimentary breakfast was cooked for you fresh. We didn’t recieve any complementary waters though.
Stayed 3 nights in Feb 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Very good view from our room, but not all rooms were the same. Better than a continental breakfast. But no lunch or dinner without prior reservation, go out instead. Very small parking lot, so you could get trapped, but it's safe.
Stayed 2 nights in Dec 2023

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb experience!
Very good location close to everything. Very clean, friendly staff. Restaurant attached to hotel. Everything was superb!
Stayed 1 night in Dec 2023

10/10 Excellent

Shelley

Liked: Property conditions & facilities
Beautiful hotel on a quiet street just a couple blocks off the beautiful parque. Staff very friendly, excellent breakfasts, lovely surroundings.
Stayed 2 nights in Oct 2023

6/10 Okay

Luis

Stayed 1 night in Mar 2023

8/10 Good

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small property so staff have personal service
Stayed 1 night in Mar 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, close to everything
Stayed 3 nights in Mar 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, very close, very quiet
Very clean room. 2 person Jacuzzi tub in the room! Staff did an amazing job cleaning. Great location - quiet street very close to everything that you need/want. Easy 5 min walk to most things. 10 min walk to thermal pools.
Stayed 3 nights in Jan 2023

8/10 Good

Prashant

Travelled with family
Liked: Cleanliness, property conditions & facilities
The place is overall nice and I would stay again. Pros: close enough to city center for short walk but not loud. Cons: some of front desk staff did not know how to check us in or out. They need training. We try to be eco-conscious by hanging out towels on hangers to dry in room. Staff always took towels and the soap bar; so we had to get new ones daily. Otherwise, nice, clean, cozy place

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine but nothing particularly special

6/10 Okay

Max

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2022

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel estuvo muy bien. La ubicación es muy cerca del centro, como para ir caminando, pero no tan cerca que el ruido molesta para dormir. Es exactamente como se ve en las fotos, las camas fueron muy cómodas. El desayuno incluido estuvo excelente, todo estuvo fresco y la cantidad perfecta. 10/10 muy recomendado

10/10 Excellent

LISA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good hotel
Stayed 1 night in Mar 2022

8/10 Good

jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a family run hotel. I generally communicated with the 16 year old daughter who's exceptionally on the ball. She speak English well too. Breakfast was a tad confusing but ample.
Stayed 1 night in Dec 2021

10/10 Excellent

AIRios, Spring Branch TX

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find from bus station. close to downtown and out of the noisy streets.
Stayed 2 nights in Jan 2020

10/10 Excellent

MaryTere, San Diego CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all town restaurants and amenities but outside of the busiest zones. Wonderful customer service and the breakfast was freshly made and fullfilling. The owner Piedad was personally overseeing and caring for her customers. Rooms cleaned daily.
Stayed 5 nights in Jan 2020

10/10 Excellent

Russell

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not luxurious, but nice
Centrally located near the hot pools and restaurants and shops. Good breakfast. Friendly staff. Nice hot showers, which isn't always the case in many other hotels throughout this country.
Stayed 3 nights in Jan 2020

10/10 Excellent

Eilin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024