Deluxe Volcán

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Deluxe Volcán

Electric kettle
Comfort Chalet | Terrace/patio
Premium bedding, down duvets, Tempur-Pedic beds, individually decorated
Premium bedding, down duvets, Tempur-Pedic beds, individually decorated
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Spa
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Sender San Francisco, Baños de Agua Santa, Tungurahua, 180250
  • Volcano Watching
    ‪4 min drive‬
  • Caverna Sigsi Huayco
    ‪5 min drive‬
  • Banos Central Market
    ‪5 min drive‬

Room options

Luxury Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Luxury Suite, Mountain View, Mountainside

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Luxury Suite, Mountain View, Mountainside

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Luxury Suite, Mountain View

  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Deluxe Volcán

Luxury lodge with a full-service spa and free breakfast
This lodge features a full-service spa, massage/treatment rooms, and concierge services. Cooked-to-order breakfast is free. Other amenities include laundry facilities, a 24-hour front desk, and a garden. Housekeeping is available on request.
Deluxe Volcán offers 4 accommodations with slippers and hair dryers. Rooms open to patios. These individually decorated and furnished accommodations have separate dining areas. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with smart speakers.

Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Refugio Spa Garden has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a mud bath and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
During your stay at Deluxe Volcán, you'll be close to "The Hands of God" Holy Water Baths. Free breakfast, a full-service spa, and concierge services are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Treat yourself to massages, mud baths, or body scrubs at Refugio Spa Garden
  • Services include babysitting, a concierge, and luggage storage
  • Just a 5-minute drive from piQchur Mirador Photo Park and a few minutes from Church of the Virgin of the Holy Water
  • Dogs welcome for a fee
Deluxe Volcán offers its guests a full-service spa. Free breakfast is available daily. The luxury Deluxe Volcán also features spa services, a garden, and concierge services.

Smoking is allowed in designated areas at this 5-star Baños de Agua Santa lodge.

Guests are served free cooked-to-order breakfast daily from 8:30 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and public transport

  • On-site parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM–9:00 AM

Things to do

  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Separate dining area

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Outdoors

  • Garden

Spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hardwood flooring in room
  • Smooth flooring in room

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Smart speaker

Food and drink

  • Dining room
  • Electric kettle

More

  • In-room massage
  • Individually decorated
  • Individually furnished
  • Mobile key entry
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Whatsapp mobile app before check-in

Access methods

Staffed front desk, lockbox

Pets

  • Pets: USD 15 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 35 lbs per pet
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's Whatsapp mobile app before check-in.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Deluxe Volcán Lodge
Deluxe Volcán Baños de Agua Santa
Deluxe Volcán Lodge Baños de Agua Santa

Deluxe Volcán Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 22 out of 30 reviews" "
Rating 8 - Good. 6 out of 30 reviews" "
Rating 6 - Okay. 2 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jo Lane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are just not enough stars to give Deluxe Volcan! The accommodations were amazing, the view breathtaking and the owner did triple the amount of work to ensure we were happy! We will be back!
Stayed 5 nights in Oct 2024

10/10 Excellent

Bianka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views!
Stayed 3 nights in May 2024

10/10 Excellent

Daniella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must stay in Banos! What you lose in convenience of location (not walkable to town) you gain in top notch service, modern and luxury finishings, magnificent views! Would stay here again and again!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jesus

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Byron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, confortable suite. Great for couples. Not good for small kids. If you want to enjoy city restaurants or nightlife, you must have a car and make sure whoever is driving doesn’t drink at all or the car might fall down the mountain on your way back to the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience, hotel has an amazing view. The staff were so friendly and welcoming, the rooms were clean and comfortable. I would definitely come back.
Stayed 1 night in May 2024

10/10 Excellent

Amparo

Liked: Cleanliness, staff & service, property conditions & facilities
Is a spectacular place to rest enjoy in family. A fantastic experience.
Stayed 1 night in May 2024

10/10 Excellent

Selvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo lugar para descansar una vista excelente el staff es excepcional lo recomiendo.
Stayed 1 night in May 2024

10/10 Excellent

James

Great service. great view.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexander

Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Stayed 1 night in Jan 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Experience
This place was magical. The views and the service was exceptional. Very modern and clean rooms. Only 5 mins and $5 taxi ride to town.
Stayed 2 nights in Jan 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kelton, Oakland Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s worth the drive. Beautiful property. Beautiful views. Friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome views & hotel manager Petronio will go to Mars to satisfy whatever you may need. Million dollar views with great service!
Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view was amazing but it was the staff that made our stay great. They were accommodating, thoughtful, and always helpful. For example, they brought us umbrellas to walk down to our cab without being asked. I would recommend this to everyone I know.
Stayed 2 nights in Jul 2023

8/10 Good

marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beaucoup de moustiques qui pénètre le soir si les lumières sont allumées
Stayed 3 nights in Oct 2024

8/10 Good

Nelson, Tampa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindo lugar excelente la vista
Stayed 2 nights in Oct 2024

10/10 Excellent

Fernanda

Liked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

Tamia

Liked: Cleanliness, property conditions & facilities, room comfort
Ha venido un hombre a las 11 de la noche a tocar la puerta como loco. Pidiendo que le abriéramos por unas toallas y cobrando dinero por haber llamado un taxi. Diciendo que le pagaremos y le abriéramos y así estuvo por casi 10 minutos. Lo cual tuve que decirle que ya eran las 11 de la noche y que no podia ser tan falta de respeto para estar exigiendo que le abriéramos la puerta y pidiendo dinero.
Stayed 1 night in Oct 2023

6/10 Okay

Alfredo

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2023

8/10 Good

July

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tiene bonita vista
Stayed 1 night in Jul 2023

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente lugar e increible vista
Stayed 1 night in Jun 2023