Coco at 20

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Coco at 20

Deluxe King Room
Reception
Lobby sitting area
Exterior
Coffee and/or coffee maker

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
392/35 Sukhumvit Soi 20, Khlongtoei, Bangkok, 10110
  • Terminal 21 Shopping Mall
    7 min walk
  • Soi Cowboy
    8 min walk
  • EmSphere Shopping Center
    9 min walk
  • Bangkok (BKK-Suvarnabhumi Intl.)
    38 min drive

Room options

Deluxe King Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard King Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Coco at 20

Hotel with a 24-hour front desk, a short walk to Terminal 21 Shopping Mall
A 24-hour front desk, a front-desk safe, and free WiFi in public areas are available at this hotel.
Coco at 20 offers 9 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Bangkok hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Coco at 20, you're just a quick walk from Terminal 21 Shopping Mall. Free WiFi in public areas is available.
  • Free WiFi
  • Services include luggage storage
  • Within a 10-minute walk of Terminal 21 Shopping Mall and Soi Cowboy
Coco at 20 offers its guests a front-desk safe. WiFi is free in public spaces.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • This property does not have any lifts

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: THB 500.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival.

We should mention

  • Children 17 years old and younger aren't allowed at this property.

Property is also known as

Coco@20 Hotel Bangkok
Coco@20 Hotel
Coco@20 Bangkok
Coco@20
Coco at 20 Hotel
Coco at 20 Bangkok
Coco at 20 Hotel Bangkok

Coco at 20 Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 3 out of 13 reviews" "

7.6/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Jutta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
No elevator; doors closed upon checking iat 11:00 pm; although it said to be open until 12:00am. Had to wait almost an hour for someone to give me a room key at the 4th floor with no elevator or luggage assistance. The street and the hotel are dirty and poorly kept.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Michael, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Lovely place to stay Handy for everything
Stayed 1 night in Aug 2019

2/10 Terrible

Michael

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Combative: Refusal to do housekeeping
This is a great hotel for its rooms however on this occasion I found staff accommodating and at the same time combative. Booked 3 nights. On arrival, room had no hot water. I was put from their standard room to deluxe room. In the morning I requested clean sheets. In the afternoon found housekeeping had not changed sheets so when requested, was refusedand put in a standard room with only one towel. The following morning, early, again asked for clean sheets; despite repeated requests did not get housekeeping until early evening. Staff refused to engage with me. Again this is a great priced hotel however the customer service was woeful.
Stayed 3 nights in Jul 2019

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Let down by no hot water
Hotel has no elevator so have to use stairs. Good clean hotel in a convenient location. Sadly, the stay was let down by there being no hot water (and no explanation provided). There was no hot water on the check in time nor the following day when checking out.
Stayed 1 night in Dec 2018

6/10 Okay

Papà, Washington DC

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
What a pity! This is a brand new place, super clean, modern, cheap, and in a great location. It would be an easy choice for returning customers if management didn't make such an effort to kill repeated business. The biggest issue, perhaps the only dealbreaker is that the lobby is left unattended most of the day. There is a number to call but what if you lock yourself out of your room? The phone in the lobby doesn't make external calls. What if you do not have your cell phone with you or can't make roaming calls? To make things worse, a sign claims the staff will be back in 15 minutes. Some arriving guests apparently believed that and waited one hour to check in. Lucky for them I was passing by and called the staff on my cell. This happened in the middle of the afternoon, well within check in time. In addition to the absentee staff, my room had a serious ant problem, housekeeping was not available between 11am and 3pm (more like until 5 pm in my experience) and I could not connect Chromecast or my wireless router to the wifi, which was otherwise very good. This hotel does not have an elevator but it seems factored in the room price. I was on the third floor which wasn't bad.
Stayed 4 nights in Nov 2018

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy ending
It was amazing came to see my nephew and I had a great time. Everyone in Thailand seem so happy and friendly. Would come back again in a heartbeat.
Stayed 1 night in Oct 2018

8/10 Good

Kim, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, safe location
Clean, updated hotel in a safe neighborhood. Best part is the street food vendors located in the 2 nearby alleys - delicious grilled chicken, papaya salad, and seafood. For the price, this is a great hotel that is extremely clean and quieter alley for a good night's sleep.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Travelled with group
掃除して欲しい、しないで欲しい の札をかけ忘れたが部屋に入らないで欲しいを掛けてなかったらベッドメーキングしといて欲しかった。 あとお湯が出なかった。 それ以外は問題無し。
Stayed 2 nights in Aug 2019

4/10 Poor

MASASHI

Disliked: Cleanliness, staff & service, room comfort
場所はわかりにくいです。
フロントの男性はとてもフレンドリーで気持ち良かったです。 部屋は狭いですが綺麗でした。 エレベーターはありません。
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Mata, Japan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
値段相応で使いやすいホテル
値段の割に綺麗で使い勝手のよいホテル。 スタッフの対応がいまいちだが、値段を考えると我慢できるレベル。 バンコクのホテルがそうなのかは不明だが、歯ブラシが無いのには困った。
Stayed 1 night in Aug 2017