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Carlton Hotel Bangkok Sukhumvit

5.0 star property
VIP Access

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2 bars/lounges, rooftop bar, cocktail bar
Outdoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool umbrellas
Executive Room
City view
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
491 Sukhumvit Rd, Khlongtoey Nua, Wattana, Bangkok, 10110
  • Emporium
    ‪8 min walk‬
  • Terminal 21 Shopping Mall
    ‪9 min walk‬
  • EmQuartier
    ‪9 min walk‬
  • Bangkok (DMK-Don Mueang Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Carlton Club Room

Carlton Club Room

Carlton Club Room

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Family Room

Family Room

  • 64 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

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About this property

Carlton Hotel Bangkok Sukhumvit

Luxury hotel with 2 restaurants and a full-service spa
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Carlton Hotel Bangkok Sukhumvit offers 338 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Let's Relax has couples treatment room(s). Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Carlton Hotel Bangkok Sukhumvit's great location. During your stay, you're just a quick walk from Terminal 21 Shopping Mall. You'll find features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at Plate, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body wraps, or body scrubs at Let's Relax
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Just a 3-minute walk from EmSphere Shopping Center and 6 minutes by foot from Benchasiri Park
Carlton Hotel Bangkok Sukhumvit offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 12917 square feet (1200 square meters) and includes conference space. A children's pool, a fitness center, and spa services are also featured at the luxury Carlton Hotel Bangkok Sukhumvit. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Plate - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
Wah Lok - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Tuxedo - Onsite coffee shop. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Cooling Tower - This rooftop bar specializes in Mediterranean cuisine and serves dinner only. Happy hour is offered. Open daily.
Plunge - This cocktail bar is located by the pool. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 800 for adults and THB 400 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cooling Tower
  • Plate
  • Plunge
  • Tuxedo
  • Wah Lok

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 2354.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 2000 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 800 for adults and THB 400 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 2354.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 105559181063

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Carlton Hotel Bangkok Sukhumvit Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1020 out of 1220 reviews
Rating 8 - Good. 152 out of 1220 reviews
Rating 6 - Okay. 31 out of 1220 reviews
Rating 4 - Poor. 8 out of 1220 reviews
Rating 2 - Terrible. 9 out of 1220 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, wonderful service, large clean rooms. Breakfast had multiple options you could eat your way around the world!
Stayed 2 nights in Dec 2024

8/10 Good

Daisy

Stayed 4 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Quality hotel, great location.
Stayed 5 nights in Dec 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Perfect location, staff are friendly and helpful and our room was very clean. Would definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with top-notch service and staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Concepsion

Stayed 2 nights in Dec 2024

10/10 Excellent

Banh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel close to transport and shoppings. In addition, staff are very friendly and helpful.
Stayed 5 nights in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively new hotel with awesome rooftop bar and pool. The room accommodations were excellent, obviously updated, from the rainfall shower head to the automatic curtains that would open and close with the push of the button. Perfect area and location in Sukumvit.

10/10 Excellent

Harriet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Fantastic staff who are engaged and provide excellent service. Room was a decent size, very comfortable, clean and well maintained. Location is excellent, close to public transport and a number of malls
Stayed 4 nights in Dec 2024

10/10 Excellent

John Joseph

Stayed 2 nights in Nov 2024

10/10 Excellent

shimoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Roneel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, modern with first class Thai hospitalit
Beautiful, modern hotel in a great location with a short walk to the Emsphere and Emporium malls. Centralworld is only four stops on the Skytrain. The laundry service is first class where your clothes will look and be packaged as if you just bought them from the store.
Stayed 4 nights in Dec 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and top quality. Great locarion in Sukhumvit.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maricela, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Sina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is elegant and well-maintained but not luxurious. It’s more suitable for business trips than leisure. The bottled water provided in the rooms was of low quality and had an unpleasant taste. Additionally, there was no sheet under blanket available on the bed. We dined at the Wah Lok restaurant at 9:30 PM. While the staff was friendly, the service fell short of the standards expected from a high-end restaurant. During our meal, the staff were preoccupied with side tasks, such as setting up tables for the next day’s lunch, which created unnecessary noise. The food quality was average at best. Thank you for the pleasant stay, but there’s room for improvement.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anoop

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great location
Stayed 3 nights in Nov 2024

10/10 Excellent

YIBIN

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 2 nights in Apr 2024

10/10 Excellent

Kwame

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel to stay in Bangkok
very elegant facility. staff friendliness. very clean environment. The toilet seat was superb
Stayed 4 nights in Dec 2024

10/10 Excellent

LUNG SANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Koben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you expect from a luxury hotel
Wonderful stay! Easy comfortable. Great location. Amazing staff.
Stayed 1 night in Nov 2024

6/10 Okay

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My rating for this hotel would have been higher had it not been for the area in which it’s located. The roads are heavily congested and the walk ways have people selling drugs or begging for money with children and puppies which is not what you want to see on your vacation. Even though the hotel has lovely rooms and great facilities I would not be able to stay here again because the immediate area is just not pleasant (and this is coming from someone who lives in zone 1 of central London).
Stayed 2 nights in Nov 2024

8/10 Good

Monty, san francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave it a 4 star because for 2 days the cleaning staffs didn’t clean the room by 3pm, and I had to call them for it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lynda

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!! I can’t say enough about it. The staff was amazing, it was clean, I will go back again and again!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Stayed 7 nights in Oct 2024

10/10 Excellent

Mark, Seattle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice calm oasis in the busy city. Easy walk to “EM” and public transport. Very helpful staff, great breakfast at “Plate” restaurant. Good drinks in “club”
Stayed 2 nights in Nov 2024