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The Fox Hotel and Suites

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Fox Hotel and Suites

Property entrance
Breakfast, lunch and dinner served
Interior entrance
Interior entrance
Indoor spa tub

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Bar

Explore the area

Map
461 Banff Ave, Banff, AB, T1L 1H8
  • Victoria Glacier
    2 min walk
  • Banff National Park Information Centre
    13 min walk
  • Banff Lake Louise Tourism Bureau
    13 min walk
  • Banff, AB (YBA)
    5 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room

Superior Suite, 2 Bedrooms

  • 70 sq m
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite)

Premium Loft (Suite)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony, View

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony, View

  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Fox Hotel and Suites

Banff hotel in Uptown District with area shuttle service and a fitness center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a sauna, a spa tub, and a business center.
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Fox Hotel and Suites's great location. During your stay, you're just a quick walk from Victoria Glacier. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests like the accommodations for the cleanliness, comfy beds, and overall comfort
  • 9 minutes by car from Upper Hot Springs and 10 minutes from Banff Gondola
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Fox Hotel and Suites offers its guests a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Fox Hotel and Suites has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free local area shuttle
  • Ski shuttle nearby

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 14-20 for adults and CAD 14-20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Sauna
  • A hot tub

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1102 out of 2060 reviews" "
Rating 8 - Good. 538 out of 2060 reviews" "
Rating 6 - Okay. 249 out of 2060 reviews" "
Rating 4 - Poor. 107 out of 2060 reviews" "
Rating 2 - Terrible. 64 out of 2060 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic as usual until someone hit emerg stop for the hot tub jets and it didn’t go back on until the next day lol
Stayed 1 night in Jun 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Sep 2024

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Anthony, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was close enough to town to walk and they provided free bus ticket for Roam if we wanted to ride. The bar was perfect for when we got back at night to have a cocktail and relax - staff was amazing.
Stayed 5 nights in Sep 2024

6/10 Okay

MARK

Travelled with partner
Liked: Staff & service
It was just OK. Only food option in the hotel was Chili's. Front desk staff was great. This hotel could use a facelift...it is getting old and tired looking. Very limited staff around. We booked a King Superior suite....there was nothing "superior" about it. The balcony faced the other rooms and a bunch of tall pine trees.
Stayed 4 nights in Sep 2024

4/10 Poor

Rodney

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms were very small. Nowhere to put our suitcases. Placed on the beds to open them, then had to place them at side of bed. No drawer space, just a few small shelves. No easy chair in room -No room for one. Little hanging space. Terrible menu in dining room, just a series of variations of burgers. Staff were friendly. No lounge area, just four easy chairs by Reception. Not a good buy.
Stayed 4 nights in Sep 2024

6/10 Okay

Lynette

Travelled with family
There was nothing special about the property for the astronomical price tag.
Stayed 1 night in Sep 2024

8/10 Good

Paul, Greenville

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very professional and accommodating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not visitor friendly.too many stairs
Stayed 1 night in Sep 2024

10/10 Excellent

Gaganjeet

Liked: Cleanliness
Stayed 1 night in Jun 2024

6/10 Okay

Christine, Calgary

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Jigar

Stayed 4 nights in Aug 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to town, hot tub was a nice experience, was able to check in early. Walkable to town. The hotel is beginning to show it's wear however but not too bad.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It would be nice if they updated their applicances like a Keurig for coffee pots so you could have more coffee selections. Other than that the stay was nice
Stayed 2 nights in Sep 2024

6/10 Okay

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service
Close to downtown strip but far away enough from the crowds. Parking was free & free bus service to downtown as VIP member was nice. Rooms were small & did not have a refrigerator or air conditioning (we did not need). Pool & hot tub open to outside which was unique.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. A family of four enjoyed 3 night stay at this hotel. Location is wonderful, walking distance to all the Banff town can offer and at a relative quiet end of the main street. The town shuttle stop is right in front of the hotel. Cave-style hot spa is a good heal and relax experience. Our suite room is spacious and well maintained. The entire hotel is lodge style which itself is a beauty. Staff is friendly.
Stayed 3 nights in Aug 2024

2/10 Terrible

DeRoLL, Calgary

Stayed 1 night in Aug 2024

8/10 Good

Severine, Highworth

Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the Fox Hotel. Blake at the front desk was super helpful and he took time to explain our room situation as we had booked four rooms and needed two rooms to not have stairs going up to the room front entrance (the hotel is a lodge style hotel with separate unit entrances). They also placed a crib in one of our rooms, which was great attention to details as they noticed we have one infant in our group. The hotel was very accommodating regarding our needs. One of the rooms had a toilet water leaked when we checked in, but they worked on it quickly and fixed the problems in about 2 hours while we were at dinner. Overall service from the front desk and the hotel engineer was great. It was also fantastic the hotel provided free ROAM transit passes. We used them every day and it was so convenient for our large group. The sauna and hot pool were super nice too. My only slight complaint was that the vending machines never worked, and we could not buy bottled water; however, Chilis let us refill our water bottles which was helpful. The hotel Chilis restaurant staff were really nice too. On Aug 24 evening, our server (Filipino gentleman) was super nice and recommended great dishes to us. On Aug 28 morning at breakfast, our server (super nice Filipino lady) was so genuinely nice and very helpful to us. She was very personal, and we really enjoyed talking with her. Overall, we enjoyed our stay at the Fox Hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Anoop

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 1 night in Aug 2024

2/10 Terrible

Moez

Disliked: Cleanliness, property conditions & facilities
Complained to the property as the AC was not working and rooms were hot and stuffy and couldn’t get any good sleep
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute hotel with a great hot tub! Walking distance to shops and restaurants.
Stayed 1 night in Aug 2024