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Otter Hotel

4.0 star property
VIP Access

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Photo gallery for Otter Hotel

Breakfast and dinner served
Lobby
Lobby sitting area
Mountain view
Hotel Room 2 Queen Beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
1000 600 Banff Ave, Banff, AB, T1L1H8
  • Banff National Park Information Centre
    ‪18 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪18 min walk‬
  • Banff Legacy Trail
    ‪19 min walk‬
  • Banff, AB (YBA)
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View

  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Suite

Superior King Suite

Superior King Suite

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Otter Hotel

Hotel with free parking, near Banff Centre for Arts and Creativity
A restaurant, a 24-hour front desk, and a lobby fireplace are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance.
Otter Hotel offers 174 accommodations with safes and hair dryers. This Banff hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Otter Hotel, you're just a quick walk from Victoria Glacier. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a car charging station, a multilingual staff, and an elevator
  • Just a 3-minute drive from Banff National Park Information Centre and a few minutes from Banff Lake Louise Tourism Bureau
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. Otter Hotel also features multilingual staff, a fireplace in the lobby, and an elevator. Free self parking is available.

This 4-star Banff hotel is smoke free.

Good Folk - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Electric car charging station on site

Food and drink

  • 1 restaurant

Restaurants on site

  • Good Folk

Family friendly

  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 107
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per day
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Otter Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 110 out of 143 reviews
Rating 8 - Good. 20 out of 143 reviews
Rating 6 - Okay. 7 out of 143 reviews
Rating 4 - Poor. 4 out of 143 reviews
Rating 2 - Terrible. 2 out of 143 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

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