Fairmont Banff Springs Gold Experience

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Banff Springs Gold Experience

Exterior
Outdoor spa tub
Lobby
Indoor pool, outdoor pool
Daily full breakfast (CAD 24 per person)

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Pool
  • Parking available
  • Bar
  • Laundry

Explore the area

Map
405 Spray Ave, Banff, AB, T1L1J4
  • Fairmont Banff Springs Bowling Centre
    1 min walk
  • Bow Falls
    10 min walk
  • Banff Cascades of Time Gardens
    12 min walk
  • Banff, AB (YBA)
    14 min drive

Room options

Fairmont Gold, Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Fairmont Gold View)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 3
  • 2 Queen Beds

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About this property

Fairmont Banff Springs Gold Experience

Family-friendly ski hotel with a full-service spa
Enjoy the free ski shuttle and an indoor pool at Fairmont Banff Springs Gold Experience during the winter, and return in the summer for a round at the hotel's golf course.
Fairmont Banff Springs Gold Experience offers 115 accommodations with safes and complimentary newspapers. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Banff hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts, a health club, and complimentary bicycles. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna, a fitness center, and in-room fitness.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs open between 8:30 AM and 7:00 PM.
Our customers tell us they can't get enough of the helpful staff at Fairmont Banff Springs Gold Experience. During your stay, you're just a quick walk from Fairmont Banff Springs Bowling Centre. Free WiFi in public areas, a free ski shuttle, and 7 restaurants are available.
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include 7 restaurants, a coffee shop, and 3 bars/lounges
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Treat yourself to deep-tissue massages, body treatments, or detox wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a golf course, 3 outdoor tennis courts, and a gym
  • 6 minutes by car from Upper Hot Springs and 8 minutes from Banff Gondola
  • Free ski shuttle service
  • Pets welcome for a fee
During the winter, enjoy onsite recreation like cross-country skiing, ice skating, and sledding and return when the snow melts for a round of golf at the onsite golf course. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Fairmont Banff Springs Gold Experience helps provide the perfect winter holiday with ski storage, ski equipment rentals, and shopping on site. At the end of the day, order après-ski drinks at one of the hotel's 3 bars/lounges.

There are 7 restaurants on site, along with a coffee shop/café. WiFi and wired Internet are free in public spaces. This ski hotel also offers an indoor pool, an outdoor pool, and a children's pool. Parking is available for a fee.

This 4-star Banff hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Vermillion Room - Onsite restaurant.
1888 Chop House - Onsite restaurant. Open daily.
Waldhaus Restaurant - Onsite restaurant. Open daily.
Castello Ristorante - Onsite restaurant. Open daily.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.5 per day)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CAD 35 per day)
  • Valet parking on site (CAD 49 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Local area shuttle (surcharge)
  • Free ski shuttle

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 24 for adults and CAD 12 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • Vermillion Room
  • 1888 Chop House
  • Waldhaus Restaurant
  • Castello Ristorante

Things to do

  • 3 outdoor tennis courts
  • Fitness classes
  • Arcade/games room
  • Bowling alley
  • Children's pool
  • Cross-country skiing
  • Designer shops
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Sledging
  • Snowshoeing
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/games room
  • Bowling alley
  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessons with a pro
  • Golf pro shop
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment hire
  • Ski storage
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 22

Outdoors

  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • Stereo

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Children's slippers
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Other gym equipment
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per day
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 24 for adults and CAD 12 for children
  • Fee for in-room wireless internet: CAD 10.5 per day (rates may vary)
  • Airport shuttle fee: CAD 75 per person
  • Airport shuttle fee per child: CAD 45 (from 1 to 14 years old)
  • Self parking fee: CAD 35 per day
  • Valet parking fee: CAD 49 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Fairmont Banff Springs Gold Experience offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Hot springs access available from 8:30 AM to 7:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Banff Springs Gold
Fairmont Banff Springs Gold Experience Hotel
Fairmont Banff Springs Gold Experience Banff
Fairmont Banff Springs Gold Experience Hotel Banff

Fairmont Banff Springs Gold Experience Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 36 out of 42 reviews" "
Rating 8 - Good. 2 out of 42 reviews" "
Rating 6 - Okay. 2 out of 42 reviews" "
Rating 4 - Poor. 2 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fredrick

People make the difference…
The best hotel service we can recall from Michelle who greater us on our arrival and managed our parking, to Mikael who showed us around the Fairmont Gold experience and amenities, to Suku who managed our check in and daily needs. Panoramic view of the Rockies from our bay window at the iconic Fairmont Banff Springs.
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled around the world and this is one of the most awesome places I have stayed. The hotel is large but they have been able to have numerous small restaurants and bars (and put the conference center in a separate building) so that it seems like a small charming hotel. We enjoyed Fairmont Gold which made it even better with the lounge for breakfast and happy hour. On top of how outstanding the hotel and staff are - the location makes it even more spectacular. Even if you don't have your own car, they have shuttles to most places including Lake Louise. Food was great and staff amazing. I can't wait to return!
Stayed 3 nights in Sep 2024

10/10 Excellent

Catherine, Wayzata

Stayed 1 night in Aug 2024

10/10 Excellent

Aisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay at the Fairmont Banff Springs. Everything was seamless upon arrival due to our Gold Experience. The room was beautiful, the view spectacular, and all the Gold amenities spoiled us. I travelled with my 11 year old daughter, and I don’t think she realizes how lucky she was to experience Banff.
Stayed 2 nights in Aug 2024

10/10 Excellent

amado

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing property and service. Definitely will be back. Views are out of this world!
Stayed 3 nights in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camelot in the Canadian Rockies
Stayed 2 nights in Jun 2024

8/10 Good

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, hard to book a room here because its so popular had to book last year. Only thing didnt like about it was there wasnt any hot water at times. Even running the water constantly you wouldnt get any.
Stayed 2 nights in May 2024

10/10 Excellent

Michaela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking views from the castle!
The fairmont was magical! What a beautiful place in a beautiful setting! Loved the “gold” experience from a food standpoint! Will be back!
Stayed 3 nights in Feb 2024

10/10 Excellent

David, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 6 nights in May 2024

10/10 Excellent

Maximilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all around!
Stayed 3 nights in May 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service beyond incredible
We were blown away by the amazing service given by every last person there. Elle was truly a gem and took us to the room to ensure we were happy with the room. Truly a wonderful experience
Stayed 1 night in Apr 2024

4/10 Poor

Justyna

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 3 nights in Dec 2023

10/10 Excellent

DAnielle

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property, views were fantastic, I loved the outdoor pool & yoga class; staff was incredibly helpful; didn’t need to spend $ on food because the Gold Experience Lounge provides breakfast & snacks at dinner time (which is more like a good quality buffet); fireplace in room nice touch.
Stayed 2 nights in Nov 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. 1888 restaurant over priced and pretentious. Food not so good. Not worth paying $95 for a steak.
Stayed 3 nights in Sep 2023

10/10 Excellent

Joseph S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenery was spectacular, staff was very accommodating and friendly. Very expensive but worth it if you can afford it.
Stayed 6 nights in Sep 2023

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking views! Staff was fantastic. We stayed Fairmont Gold Level so breakfast, afternoon meal, dessert, and drinks were included. Can’t say enough great things about our stay! Phenomenal visit!
Stayed 3 nights in Sep 2023

10/10 Excellent

Oswaldo, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

6/10 Okay

Shawn

Stayed 2 nights in Aug 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont Banff Springs lives up to the hype! We had an amazing experience. The facilities were inviting and fun, and the staff was exceptional--going way beyond expectations for how we were treated. We can't wait to go back!
Stayed 2 nights in Jul 2023

10/10 Excellent

Mookung

Stayed 1 night in Jun 2023

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view great gold floor service
Stayed 2 nights in Apr 2023

10/10 Excellent

karen, Calgary

Stayed 1 night in Mar 2023

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service and amenities all round. Fantastic stay.
Stayed 1 night in Feb 2023

10/10 Excellent

Michael, Toronto

Stayed 4 nights in Feb 2023