Basecamp Suites Banff

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Basecamp Suites Banff

Outdoor spa tub
Apartment, 1 Bedroom | Private kitchen
Exterior
Apartment, 2 Bedrooms | View from room
Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment) | Living area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Parking available
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
101, 316 Marten St, Banff, AB, T1L 1E6
  • Banff National Park Information Centre
    3 min walk
  • Banff Lake Louise Tourism Bureau
    3 min walk
  • Banff Legacy Trail
    3 min walk
  • Banff, AB (YBA)
    6 min drive

Room options

Apartment, 2 Bedrooms

  • 42 sq m
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Apartment, 3 Bedroom

  • 99 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment)

  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Superior Apartment, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Apartment, 1 Bedroom

  • 28 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Superior 3-Bedroom Apartment

  • 111 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 10
  • 1 King Bed, 3 Queen Beds and 1 Queen Sofa Bed

Similar properties

About this property

Basecamp Suites Banff

Banff aparthotel in Downtown District with 2 spa tubs
Along with self parking, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a coffee/tea maker, and other amenities include free WiFi and a dishwasher. Housekeeping is available on request.
Basecamp Suites Banff offers 21 accommodations with coffee/tea makers and hair dryers. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

2 spa tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Basecamp Suites Banff. During your stay, you're just a quick walk from Banff National Park Information Centre. Features include free WiFi in public areas, plus 2 spa tubs and self parking (surcharge). This budget aparthotel has 21 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a dining area, and a full-sized refrigerator
  • Free WiFi
  • Self parking available for a fee
  • Onsite recreation includes 2 spa tubs
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from Upper Hot Springs and 7 minutes from Banff Gondola
Basecamp Suites Banff offers its guests 2 spa tubs. WiFi is free in public spaces. Basecamp Suites Banff also features express check-in and express check-out. Parking is available for a fee.

This Banff aparthotel is smoke free.

Languages

English

Property amenities

Ski

  • Close to a ski area, ski runs and ski lifts
  • Snowboarding, downhill skiing and ski equipment hire shops nearby
  • Ski shuttle nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby

Internet

  • Free WiFi

Parking and transport

  • Secured covered self parking on site (CAD 30.00 per day)
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle
  • Coffee/tea maker
  • Paper towels
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Towels provided
  • Hairdryer
  • Free toiletries

Living spaces

  • Dining room

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lifts
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Blackout curtains
  • Front desk (limited hours)

Location highlights

  • In the mountains
  • In a national park

Things to do

  • Shopping centre on site
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Snowshoeing nearby
  • Rock climbing nearby
  • Bike rentals nearby
  • Ice skating nearby
  • Rafting nearby

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 21 rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 8:30 AM - 10:00 PM.
Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basecamp Suites Banff Banff
Basecamp Suites Banff Aparthotel
Basecamp Suites Banff Aparthotel Banff

Basecamp Suites Banff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 203 out of 281 reviews" "
Rating 8 - Good. 48 out of 281 reviews" "
Rating 6 - Okay. 19 out of 281 reviews" "
Rating 4 - Poor. 4 out of 281 reviews" "
Rating 2 - Terrible. 7 out of 281 reviews" "

9.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay, spacious apartment close to town. Parking at the mall was $30 per day (one entry) we made this work for us. Would definitely recommend and stay in the future.
Stayed 3 nights in Sep 2024

6/10 Okay

Fiona

This is one of the few self catering properties in Banff and therefore you pay a high premium for it. It promised a lot but unfortunately we were disappointed with the reality. The apartments are attached to a multi-storey car park - separated only by a narrow corridor that you walk along to get to your room. It feels as if you are staying in the car park. That said, there is no allocated parking for the apartments. You have to pay the hourly or daily rate to park. The bedroom was absolutely tiny. We could barely walk around the bed because of the roof lie-in. There were hooks on the wall to hang up clothes - no wardrobe and no drawers to store clothes. Certainly no space to open or store a suitcase so everything had to be kept in the living area. We planned to have friends over for dinner but the dining table was tiny - barely big enough for 2 to have breakfast on, plus having all our luggage, walking gear etc in the living area really wasn’t conducive to entertaining. The apartment fittings and finishing looked ok from a distance but close up, the quality is clearly lacking. The hot tub is on the roof of the multi-story car park with car parking spaces all around the tub. There was red mould in the hem of the shower curtain. The area around the street door was very dirty. This property is way over-priced for what it is.
Stayed 4 nights in Sep 2024

8/10 Good

Bob

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Entrance is on a side street, off the busy main. View from our 2 bd apt was amazing. We were on the go most of the day- happy to come home to couch and table to plan next adventure.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kurt

Stayed 1 night in Sep 2024

10/10 Excellent

Curt

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, amenities, room comfort
The rooms were very clean Had a two bedroom studio that was up to date. Not a lot of room for luggage but it was definitely doable. I would definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Trevor

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Bernard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very good unit
Stayed 1 night in Sep 2024

10/10 Excellent

Klaire

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Loved the natural lighting and the spacious rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Excellent location. Secure building. Great staff
Stayed 1 night in Sep 2024

8/10 Good

Gregory

Liked: Cleanliness, room comfort
Nice stay, couple suggestions
The stay was good. The one bedroom apartment was smaller than I expected, the bathroom was tight and so was the bedroom getting around the bed. It was very well supplied and the bed was very comfortable. The bathroom sink seemed to leak around the faucet because it was always wet. The rooftop hot tubs were really nice, but we wished there was a way to socialize on the roof with picnic tables, or table/chairs. Missed being able to feel the outside air unless we went all the way down 3 flights of stairs to the street. Having no central lounge or meeting room or rooftop tables was missed since we were there with other couples always trying to meet up. Everything was very clean and well taken care of.
Stayed 5 nights in Sep 2024

6/10 Okay

Maria Hersa

Travelled with family
Liked: Amenities, property conditions & facilities
not enough staff, so-so
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very safe. Would use again.
Stayed 1 night in Sep 2024

10/10 Excellent

Ivy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2024

10/10 Excellent

Maria Leah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Craig

Stayed 1 night in Aug 2024

10/10 Excellent

Raj Haresh

Liked: Cleanliness, property conditions & facilities
This property was PERFECT!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property had everything we needed and was in easy walking of the main Banff Avenue. The staff were all really friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, room comfort
excellent service, convenience and amenities of attached parking andvin walking distance to center of town! And very good security!
Stayed 4 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort
No closets, No drawers, extremely minimal on everything
Stayed 5 nights in Jul 2024

6/10 Okay

Violet

Travelled with partner
Liked: Cleanliness
This is a tiny 1 bedroom suite with a full kitchen. There were no storage of clothes at all: no dresser or a closet, just a few hooks with hangers. So most of the clothes has to stay in a suitcase. The property is somewhat dated, the doors squeak loudly. For some reason they restrict how wide windows can be opened. I would not stay there again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Steven, Fort Worth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a great location, and a very nice property
Stayed 7 nights in Jul 2024