Hard Rock Hotel Desaru Coast

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hard Rock Hotel Desaru Coast

Outdoor pool, pool loungers, lifeguards on site
Lobby
Lobby lounge
Aerial view
Studio Suite

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
Jalan Pantai 3, Desaru Coast, Bandar Penawar, Johor, 81930
  • Desaru Coast Adventure Waterpark
    1 min walk
  • Tidal Wave Beach
    4 min walk
  • The ELS Club Desaru Coast - Ocean Course
    3 min drive
  • Singapore (SIN-Changi)
    83 min drive

Room options

Deluxe Room, 1 King Bed (Gold)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Rock Royalty)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (Gold)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds (Rock Royalty)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Suite (Rock)

  • 108 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite Gold

  • 89 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Bunk Beds

Similar properties

About this property

Hard Rock Hotel Desaru Coast

Luxury hotel with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and a water park (surcharge). Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include an outdoor pool, a 24-hour fitness center, and a bar/lounge.
Hard Rock Hotel Desaru Coast offers 365 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock Spa® has 5 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hard Rock Hotel Desaru Coast. During your stay, you're just a quick walk from Desaru Coast Adventure Waterpark. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine with garden views at Sessions, one of the property's 2 restaurants
  • Splash around at the water park or swim in the outdoor pool
  • Indulge with body treatments, massages, or manicures and pedicures at Rock Spa®
  • Services include a kid's club, a lifeguard on site, and a concierge
  • Onsite recreation includes a 24-hour gym and a playground
  • Steps from Desaru Coast Adventure Waterpark and a 3-minute drive from The ELS Club Desaru Coast - Ocean Course
  • Airport pick-up shuttle service available for a fee
Hard Rock Hotel Desaru Coast offers its guests a full-service spa, a water park (surcharge), and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There are 3 meeting rooms available. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Hard Rock Hotel Desaru Coast. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Bandar Penawar hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Sessions - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Elephant & Butterfly - This poolside theme restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Constant Grind - This café specializes in local and international cuisine and serves light fare only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
GMT+8 - This lobby lounge specializes in local and international cuisine. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • 24-hour pick-up airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Sessions
  • The Elephant & Butterfly
  • Constant Grind
  • GMT+8

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Lifeguards on-site
  • Outdoor pool
  • Playground
  • Shopping
  • Water park access (surcharge)

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Dining table
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms - 3

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for MYR 313 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 315.00 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: MYR 313 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hard Rock Hotel Desaru Coast offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hard Rock Hotel Desaru Coast Bandar Penawar
Hard Rock Desaru Coast Bandar Penawar
Hard Rock saru Coast Bandar P
Hard Rock Desaru Coast
Hard Rock Hotel Desaru Coast Hotel
Hard Rock Hotel Desaru Coast Bandar Penawar
Hard Rock Hotel Desaru Coast Hotel Bandar Penawar

Hard Rock Hotel Desaru Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 241 out of 483 reviews" "
Rating 8 - Good. 160 out of 483 reviews" "
Rating 6 - Okay. 44 out of 483 reviews" "
Rating 4 - Poor. 21 out of 483 reviews" "
Rating 2 - Terrible. 17 out of 483 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big and spacious with balcony. Not sure if aircon piping is leaking or condensation but the floor area near the aircon is slightly damp. Enjoyed the live band at restaurant area 🙌 beach is walkable from hotel via westin lobby ~ 3mins. Overall enjoyed our stay there
Stayed 2 nights in Sep 2024

2/10 Terrible

Gary

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Food poisoning after breakfast
My wife and I had food poisoning after breakfast
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Lee How

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with kids. Buffet spread caters to both kids and also adults
Stayed 3 nights in Aug 2024

10/10 Excellent

Seong Houn

Stayed 1 night in Aug 2024

10/10 Excellent

YUEN LENG

Stayed 2 nights in Aug 2024

2/10 Terrible

Faruq

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Eunice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively atmosphere at night due to the live band. Music can also be heard from the Water Park. Generally a very 'happening' hotel. Good vibes. Room is dim. Would be better if room can be brightened as some travellers are there for meeting and at night some might need to work in the room. Check-in & out could be at standard time (3pm & 12 noon). The hotel check-in/out time surprises me (4pm & 11am)...though this can be negotiated with the Reception.
Stayed 2 nights in Aug 2024

8/10 Good

Geraldine

Travelled with family
Liked: Staff & service, room comfort
Family stay
Friendly and nice service but a bit dated
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hard Rock Desaru Coast
Very nice hotel let down by the buffet. Cold food not nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yosuke

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was full of music and very vibrant!
Stayed 2 nights in Aug 2024

8/10 Good

Benjamin Zhaochuan Yiptong

Travelled with family and small children
Liked: Amenities, property conditions & facilities
the grooming of the housekeeping staff can be improved. requested additional pillows for my room and when the pillows were brought over, it smelled of stale cigarettes, most likely transferred over from the housekeeping staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Farahanim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their approach with warmth and smile by their frontliner and Mr Sham duty manager in making our first stay with Hard Rock Desaru memorable. Free upgrade due to not a peak season and complimentary of access to waterpark. Major love
Stayed 1 night in Jul 2024

10/10 Excellent

CHONG SENG

Stayed 1 night in Jul 2024

8/10 Good

Rina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though spotted some ants in my room , it was an overall good experience at the hotel. Many selections of movies and bed was comfortable.
Stayed 2 nights in Jul 2024

8/10 Good

Wai Mun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall experience is good, property is nice and 5 star hotel experience. however the water heater is inconsistent, have to leave the water running for few minutes before the hester kicks in which is not eco friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Mei Ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jey Horng

Stayed 2 nights in Jun 2024

6/10 Okay

Priya

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family hotel that ticks every box for a wonderful Holiday. Next to the water theme park, friendly staff and best thing of all, the kids club! Will surely return...
Stayed 2 nights in Jun 2024

10/10 Excellent

Ahmadul Fatta

Stayed 2 nights in Jun 2024

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Fabio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! We loved our stay at the Hard Rock Hotel Desaru. Super kid friendly, plenty of activities to keep our kids busy throughout the day, highly recommend the Kids Club. The staff was super friendly and attentive, the room was clean and comfy. I will be back for sure
Stayed 3 nights in Jun 2024

10/10 Excellent

Khairul Azhar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Sammi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard rock Desaru is convenient and great for family who is visiting the water theme park, love the spacious room and turndown service. Breakfast and food/ cocktails at the Rock royalty lounge can be improved.
Stayed 2 nights in Jun 2024