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Hard Rock Hotel Desaru Coast

5.0 star property

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Photo gallery for Hard Rock Hotel Desaru Coast

Outdoor pool, pool loungers, lifeguards on site
Lobby
Lobby lounge
Aerial view
Studio Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
Jalan Pantai 3, Desaru Coast, Bandar Penawar, Johor, 81930
  • Desaru Coast Adventure Waterpark
    ‪1 min walk‬
  • The ELS Club Desaru Coast - Ocean Course
    ‪3 min drive‬
  • Desaru Beach
    ‪9 min drive‬
  • Singapore (SIN-Changi)
    ‪83 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (Rock Royalty)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Rock Royalty)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds (Rock Royalty)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Rock)

Suite (Rock)

Suite (Rock)

  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite Gold

Studio Suite Gold

Studio Suite Gold

  • 89 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Bunk Beds

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About this property

Hard Rock Hotel Desaru Coast

Luxury hotel with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and a water park (surcharge). Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include an outdoor pool, a 24-hour fitness center, and a bar/lounge.
Hard Rock Hotel Desaru Coast offers 365 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock Spa® has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hard Rock Hotel Desaru Coast. During your stay, you're just a quick walk from Desaru Coast Adventure Waterpark. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine with garden views at Sessions, one of the property's 2 restaurants
  • Splash around at the water park or swim in the outdoor pool
  • Indulge with manicures and pedicures, body scrubs, or body treatments at Rock Spa®
  • Services include a kid's club, a lifeguard on site, and a concierge
  • Onsite recreation includes a 24-hour gym and a playground
  • Steps from Desaru Coast Adventure Waterpark and a 3-minute drive from The ELS Club Desaru Coast - Ocean Course
  • Airport pick-up shuttle service available for a fee
Hard Rock Hotel Desaru Coast offers its guests a full-service spa, a water park (surcharge), and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There are 3 meeting rooms available. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Hard Rock Hotel Desaru Coast. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Bandar Penawar hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Sessions - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Elephant & Butterfly - This poolside theme restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Constant Grind - This café specializes in local and international cuisine and serves light fare only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
GMT+8 - This lobby lounge specializes in local and international cuisine. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Constant Grind
  • GMT+8
  • Sessions
  • The Elephant & Butterfly

Things to do

  • 24-hour gym
  • 27-hole adjacent golf course
  • Children's club
  • Children's pool
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Shopping
  • Stereo
  • Volleyball
  • Water park

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Dining table
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (106 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for MYR 270 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 315.00 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: MYR 270 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hard Rock Hotel Desaru Coast offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hard Rock Hotel Desaru Coast Bandar Penawar
Hard Rock Desaru Coast Bandar Penawar
Hard Rock saru Coast Bandar P
Hard Rock Desaru Coast
Hard Rock Hotel Desaru Coast Hotel
Hard Rock Hotel Desaru Coast Bandar Penawar
Hard Rock Hotel Desaru Coast Hotel Bandar Penawar

Hard Rock Hotel Desaru Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 250 out of 505 reviews
Rating 8 - Good. 170 out of 505 reviews
Rating 6 - Okay. 47 out of 505 reviews
Rating 4 - Poor. 21 out of 505 reviews
Rating 2 - Terrible. 17 out of 505 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

ARTHUR

Stayed 2 nights in Dec 2024

10/10 Excellent

Hunaid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Poh Ghee

Liked: Staff & service
Obvious Efforts to provide good service. But hotel (building) looks and feel like a dorm. My room had a good view of the water park. Breakfast good spread, but nothing special. Instead of dining in, I dine out, better deal.
Stayed 1 night in Dec 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hospitality of the staff here & the amazing stay
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for family
Kids had lots of fun, good stay for families, breakfast was good too!
Stayed 2 nights in Nov 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and great for younger kids. No much to see or do around the areas but good to just chill. Pool is small but there is direct access to Waterpark.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jinggong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Syarafina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel facilities were good. Due to the size of the hotel, some rooms were pretty far from the lobby, would require some time to walk. Loved that the in demand movies were quite updated and you can spend time in your room for a movie marathon. Breakfast selection was alright, also had a section for kids. Generally would return if on non peak periods.
Stayed 1 night in Nov 2024

6/10 Okay

Chu Ping Jessica

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Lights not working when checked in to the room. Called for help to repair it. Took awhile to come. Was using the tap water and suddenly the water dispensed out from the tap was super yellow and muddy. Super disgusting as I was washing up. Again called the front desk and they came to fix the filter in the tap. No apologies from the hotel. Almost like this wasn’t the first time such thing happened. For a reputable 5 star hotel, these encounters are terrible.
Stayed 1 night in Nov 2024

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jufri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and pleasant.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and warm feeling
Didn’t expect much from the hotel as the property is of some years. Came as a surprise that the property is well maintained and the staff were very friendly. Comfortable for couple getaway.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chow Sem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel located at a quiet place with water park view and it is just a stone throw away from the beautiful beach. Fantastic breakfast and great live band every night. Really enjoy the 2 night stay. Did not enter the water park but it seems quite exciting too.
Stayed 2 nights in Nov 2024

10/10 Excellent

Taqris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kamarudin Neo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
I love this hotel. It's huge with many rooms. The service is excellent. Salman has been very helpful at the concierge. He is friendly, attentive and professional in doing his job. The decor is fabulous and the breakfast spread is good. The only downside is the transportation at night to go back to the hotel. There is no Grab available and taxis will charge you with a very high price. I think Desaru must look into this matter. It's hard for us to move about as tourists. Time is so precious to us. Overall, Hard Rock Hotel is highly recommended! A very pleasant and relaxing stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Bin Abdul Rahiman Khairul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and rocking staff.. Especially the restaurant manager Firdaus who was accomadive and helpful during my stay.. Sweetnightmare band was also amazing like rockstars..
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
The room is clean and comfortable, offering a pleasant stay. Guests can enjoy convenient shuttle service to the Westin’s private beach across the road, and the nextdoor waterpark offers multi-entry privileges exclusively for Hard Rock guests. However, the breakfast falls short of a 5-star standard.
Stayed 3 nights in Oct 2024

10/10 Excellent

Guo Wei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and excellent value
Stayed 2 nights in Oct 2024

10/10 Excellent

MASHITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desaru stay
My stay was pleasant. Breakfast is very good. Very extensive. Pool is very small. Share beach with Westin. I had dinner buffet in Westin. $50 SG and we love it. Will probably stay in Westin next as location is in front of the beach.
Stayed 3 nights in Oct 2024

10/10 Excellent

Samsudeen

Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family-friendly hotel with a waterpark at its backdoor. :)
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big and spacious with balcony. Not sure if aircon piping is leaking or condensation but the floor area near the aircon is slightly damp. Enjoyed the live band at restaurant area 🙌 beach is walkable from hotel via westin lobby ~ 3mins. Overall enjoyed our stay there
Stayed 2 nights in Sep 2024

2/10 Terrible

Gary

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Food poisoning after breakfast
My wife and I had food poisoning after breakfast
Stayed 1 night in Sep 2024