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Four Points By Sheraton Desaru

4.0 star property

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Photo gallery for Four Points By Sheraton Desaru

Outdoor wedding area
Exterior
Balcony
Lobby
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Jalan Kempas 2, Taman Desaru Utama, Bandar Penawar, 81930
  • Desaru Fruit Farm
    ‪3 min drive‬
  • Bukit Kangkar Papan
    ‪4 min drive‬
  • Desaru Beach
    ‪10 min drive‬
  • Singapore (SIN-Changi)
    ‪98 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

  • 38 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Double Beds, Balcony

Deluxe Twin Room, 2 Double Beds, Balcony | Living area

Deluxe Twin Room, 2 Double Beds, Balcony

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Room, 2 Double Beds, Balcony

Minibar, in-room safe, individually furnished, desk

Premium Twin Room, 2 Double Beds, Balcony

  • 48 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Living area

Family Room, 2 Double Beds

  • 48 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Four Points By Sheraton Desaru

Hotel with a fitness center, near Desaru Fruit Farm
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Four Points By Sheraton Desaru offers 311 accommodations with minibars and safes. These individually furnished accommodations include dining tables. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Bandar Penawar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Four Points By Sheraton Desaru. During your stay, you'll be close to Desaru Fruit Farm. Free WiFi in public areas, a free beach shuttle, and an outdoor pool are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a playground
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Desaru Fruit Farm and 9 minutes from Tanjung Balau Beach
  • Free beach shuttle service
Four Points By Sheraton Desaru offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 7 meeting rooms. The business-friendly Four Points By Sheraton Desaru also features a garden, concierge services, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Bandar Penawar hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Four Points By Sheraton Desaru has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (MYR 7 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 60 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Playground

Family friendly

  • Children's games
  • Dining table
  • Free cots/infant beds
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • 24-hour business centre
  • Meeting rooms - 7

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch TV
  • TV channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Local meal delivery service
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Desaru

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 60 per person
  • Uncovered self parking fee: MYR 7 per night
  • Rollaway bed fee: MYR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points By Sheraton Desaru Hotel
Four Points By Sheraton Desaru Bandar Penawar
Four Points By Sheraton Desaru Hotel Bandar Penawar

Four Points By Sheraton Desaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 155 reviews
Rating 8 - Good. 45 out of 155 reviews
Rating 6 - Okay. 11 out of 155 reviews
Rating 4 - Poor. 2 out of 155 reviews
Rating 2 - Terrible. 6 out of 155 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MUHAMMAD SYAFIQ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staffs were pleasant and kind. A comfortable stay for a family of 4. Walking distance to minimarts and supermarket around the area. A few eating places at walkable distance as well.
Stayed 1 night in Nov 2024

8/10 Good

Hock

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Mitchell

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tanisha

Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Breakfast spread is mostly local.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Hui Shi

Stayed 2 nights in Sep 2024

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities
Good housekeeping and security.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Annie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Surrounding shops not much good foods. The shower room floor black stains The room telephone very smelly, guess the housekeeping staff never clean the phone Not much english movie Channel
Stayed 2 nights in Sep 2024

8/10 Good

Kenneth

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near other eateries and supermarket thus making it very convenient
Stayed 2 nights in Aug 2024

10/10 Excellent

Gillian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Four points, Desaru, (2 adults, 4 children in 2 rooms). Excellent service and lovely breakfast spread. Parking felt safe and the neighbourhood had many shops and areas to eat too. Would recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Poon Keong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Meng Teck

Stayed 1 night in Aug 2024

10/10 Excellent

Tan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service standard of the hotel staff is up to the standard expected of Marriott Bonvoy branding. Only on 2 aspects which I think the hotel can do better. (a) There is no air conditioning at the corridor outside the hotel rooms throughout the 3-day stay. I'm unsure if it has malfunctioned or was shut down due to maintenance or to save energy. This has caused some discomfort to the hotel guests and I have never encountered such an issue at other hotel chains. (b) There should be a proper shower screen seal strip provided at the shower screen to prevent water from splashing out to the dry area within the toilet. The current setup will cause inconvenience to the guests.
Stayed 2 nights in Aug 2024

8/10 Good

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service standard of the hotel staff is up to the standard expected of Marriott Bonvoy branding. Only on 2 aspects which I think the hotel can do better. (a) There is no air conditioning at the corridor outside the hotel rooms throughout the 3-day stay. I'm unsure if it has malfunctioned or was shut down due to maintenance or to save energy. This has caused some discomfort to the hotel guests and I have never encountered such an issue at other hotel chains. (b) There should be a proper shower screen seal strip provided at the shower screen to prevent water from splashing out to the dry area within the toilet. The current setup will cause inconvenience to the guests.
Stayed 2 nights in Aug 2024

8/10 Good

leo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

joon kiat

Stayed 2 nights in Jun 2024

10/10 Excellent

Crystaline

Stayed 1 night in Jun 2024

8/10 Good

Lee Hoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Shangesvanan

Stayed 2 nights in Jun 2024

8/10 Good

Sudheesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and restful stay. Not much to do in the area
Stayed 2 nights in Jun 2024