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Caribou Gem

2.0 star property

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Photo gallery for Caribou Gem

Coffee/tea maker
Coffee/tea maker
Deluxe Double Room
Exterior
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
20 S 1st W, Bancroft, ID, 83217
  • Chesterfield Townsite
    ‪12 min walk‬
  • Lava Hot Springs
    ‪22 min drive‬
  • Lava Hot Springs Golf Course
    ‪30 min drive‬

Room options

View all photos for Deluxe Single Room, 1 King Bed, Non Smoking

Deluxe Single Room, 1 King Bed, Non Smoking | Private kitchenette

Deluxe Single Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Basic Triple Room, Multiple Beds, Non Smoking

Basic Triple Room, Multiple Beds, Non Smoking

Basic Triple Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 3 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

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About this property

Caribou Gem

Motel in Bancroft with free parking
Along with laundry facilities, this smoke-free motel has free self parking and free WiFi in public areas. Housekeeping is available on request.
Caribou Gem offers 8 air-conditioned accommodations with coffee/tea makers and blackout drapes/curtains. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. This Bancroft motel provides complimentary wireless Internet access. Housekeeping is provided on request.

During your stay at Caribou Gem, you'll be within walking distance of Chesterfield Townsite. Enjoy features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities
  • Just a 2-minute drive from Chesterfield Townsite and 15 minutes from Caribou-Targhee National Forest
Caribou Gem offers its guests laundry facilities. WiFi is free in public spaces. Self parking is free.

This Bancroft motel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests will receive lockbox information
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests can access their accommodation through a private entrance.

Property is also known as

Caribou Gem Motel Bancroft
Caribou Gem Motel
Caribou Gem Bancroft
Caribou Gem Motel
Caribou Gem Bancroft
Caribou Gem Motel Bancroft

Caribou Gem Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 94 out of 169 reviews
Rating 8 - Good. 47 out of 169 reviews
Rating 6 - Okay. 17 out of 169 reviews
Rating 4 - Poor. 3 out of 169 reviews
Rating 2 - Terrible. 8 out of 169 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Catriona

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
For the most part this place was great! Although the bad parts really stuck out and made it not great. The floors were disgusting turning our feet and socks black in a matter of minutes. The beds weren’t too bad for motel beds. They were on wheels which made them roll around but that wasn’t a problem just odd. The shower head had originally been pointed at the wall and ended up flooding the bathroom. We were able to easily fix it but it was annoying to have to deal with in the first place. The tub also drained extremely slowly. By the end of my 10ish minute shower, the water was above my ankles. Overall I’m happy with this place I would’ve just liked a little bit more attention to cleanliness when it comes to after guests leave.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Spartan, ridiculously unfurnished.
The room was clean, I will give it that, but it was not a practical, functional place to stay. This was one of if not the most expensive room offered at this motel. It was advertised as having such amenities as a full kitchenette, bathroom, king size bed. It indeed has those things. What they didn't mention is that they deleted ALL normal basics that even the most simple and inexpensive of budget motels would have. There are no bedside end tables or night stands of any kind. There are no lamps or any form of lighting in the room at all except for a central overhead fluorescent light that is both dim and harsh at the same time. There is no light that can be accessed from the bed. There is no desk or bureau or other counterspace or other place to set anything down except a hard bare floor. There was not a single chair in the room. The ONLY furniture in the room was a bed, and a pair of tiny round stools with a matching little round table that literally looked like they came out of a child's play house. The top of this table was about the size of a pizza. The "remodeled bathrooms" are great....as long as you don't have to use them. The toilet was shoe-horned into a corner between the wall and tub/shower such that anyone but a small child could not sit on it unless they were sitting sideways. There is no counter or any place to set toiletries/toothbrush, shaving stuff etc other than the floor. The lack of basic furniture makes the kitchenette useless. Bathroom almost unusable.
Stayed 1 night in Oct 2024

6/10 Okay

Lisa

Stayed 1 night in Sep 2024

10/10 Excellent

Alysha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the pleasant stay
Stayed 1 night in Aug 2024

10/10 Excellent

Ron

Liked: Staff & service
The staff is awesome
Stayed 1 night in Aug 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely remodeled and very clean! Nice to have a full size refrigerator! Train sounds were unique
Stayed 2 nights in Aug 2024

8/10 Good

Alisha

Travelled with family
Cute and cozy inside.
The outside is deceiving. The inside is cute, remodeled and cozy. Our deadbolt wouldn’t lock (room 7) and we didn’t like that but it was a good place to stay passing through. There is no front desk but you just call the number from online and they tell you what to do.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was nice the room was clean and had all the essentials the only thing it needs is better and more pillows but other than that our stay was good.
Stayed 1 night in Jul 2024

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien limpieza, estado de la propiedad e instalaciones, el unico problema el tren, pero luego nos percatamos que el ruido del tren tambien se escucha en Lava Hot spring por eso decidimos calificarlos con esta puntuación
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay there again,
It was great bathroom small we are taller than most, but it isgreat for most. Front entrance not very clean
Stayed 1 night in Jul 2024

10/10 Excellent

Savannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable and just like home!
Stayed 1 night in Jul 2024

8/10 Good

Elisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The train can be quite annoying, but the location and price were great if you are wanting to go to Lava and aren't looking to camp. Check in was a bit confusing, as there is no on site office, but staff answered quickly and were very helpful. The full kitchen was a great feature and all amenities were up to date. Having a roku in the room was a great feature for my kids. I wish it was easier to get new towels and soaps. Otherwise, I would give it 5 stars.
Stayed 2 nights in Jul 2024

2/10 Terrible

Zyndia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
I called the number listed and I spoke with Crystal. She was very kind and helpful. The room was very clean and fancy. Will stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Branden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay here again
The rooms are super cute and you can park right by the door to your room. It’s a super small town with no amenities so make sure you have everything you need. The kitchenette was stocked and nice to have, it was tucked in the corner with plenty of space in the rest of the room.
Stayed 2 nights in Jul 2024

8/10 Good

Lisa, Elk Ridge

Liked: Cleanliness, staff & service, property conditions & facilities
Unit 7 deadbolt does not lock. We had to put our suitcases against it. In general it is very clean but floor had not been swept at this stay. We had problems last time we stayed with the door locks not working. Trains horns go off regularly but that is no fault of the property. Bring ear plugs. Safe area
Stayed 1 night in Jul 2024

8/10 Good

Rory

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The train woke me up three times during the night.
Stayed 1 night in Jul 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Urivia

Stayed 1 night in Jul 2024

10/10 Excellent

Kelli

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was modern, spacious and had everything we needed for a comfortable stay!
Stayed 1 night in Jun 2024

6/10 Okay

Dawn

Liked: Cleanliness, staff & service
Disliked: Room comfort
Probably wont stay again
Pretty country area. Town is a ghost town, no stores or restaurants, have to go to Lava or Soda springs for anything. Right next to train tracks that was quite noisy. Room was updated and fairly nice. Other guests were noisy, coming and going throughout the night. They parked so close to my car and dinged the doors.
Stayed 1 night in Jun 2024

10/10 Excellent

Susan

Stayed 1 night in Jun 2024

6/10 Okay

Carol Ann

Liked: Cleanliness
Check in was a bit of a nightmare. 1st there is no front office, which I was aware of. I called the # & got voicemail. Called again was told my room # & that that it's unlocked with keys inside. Well it was locked! Then I was given the code to the laundry room & the code on a box to get the key. No key! Was told the manager would be there in 15min. She arrived, apologized & said I get a $ 20 refund which I haven't seen on my credit card yet.
Stayed 1 night in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit every year!
I love this place! It’s a hidden gem Caribou County. I just need to remember to bring my own soap and shampoo next time.
Stayed 1 night in May 2024