Quality Inn Windsor Mill

2.5 star property

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Photo gallery for Quality Inn Windsor Mill

Lobby
Bar (on property)
Meeting facility
Desk, blackout curtains, iron/ironing board, free WiFi
Property entrance

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
1806 Belmont Avenue, Windsor Mill, MD, 21244
  • Patapsco Valley State Park
    ‪8 min drive‬
  • Pimlico Race Course
    ‪12 min drive‬
  • Maryland Zoo
    ‪15 min drive‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪18 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Quality Inn Windsor Mill

Suburban Windsor Mill hotel in Woodlawn with free breakfast
This hotel features a fitness center, a bar/lounge, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available on request.
Quality Inn Windsor Mill offers 129 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

During your stay at Quality Inn Windsor Mill, you'll be close to Patapsco Valley State Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 15 minutes by car from Horseshoe Casino Baltimore and 8 minutes from Patapsco River
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3681 square feet (342 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn Windsor Mill. Free self parking is available.

Smoking is allowed in designated areas at this Windsor Mill hotel.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 bar

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3681 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Low-height worktop and sink
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 39-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Baltimore Best Western
Baltimore West
Best Western Baltimore West
Best Western Baltimore West Hotel
Best Western Baltimore West Hotel Windsor Mill
Best Western Baltimore West Windsor Mill
Best Western West Baltimore
Quality Inn Windsor Mill
Quality Windsor Mill
Quality Inn Windsor Mill Hotel
Quality Inn Windsor Mill Windsor Mill
Quality Inn Windsor Mill Hotel Windsor Mill

Quality Inn Windsor Mill Reviews

Reviews

6.6
Rating 10 - Excellent. 183 out of 1002 reviews
Rating 8 - Good. 269 out of 1002 reviews
Rating 6 - Okay. 260 out of 1002 reviews
Rating 4 - Poor. 146 out of 1002 reviews
Rating 2 - Terrible. 144 out of 1002 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Idolina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
There was no sugar at breakfast and I asked the staff if I could get some sugar and they told me no, there is no more and for breakfast they only have waffle and cereal They also didn't have cups to put the waffle mixture in and be able to make them. In the end I didn't have anything for breakfast there and I went to have breakfast outside. I only stayed one night and I had little time in the morning That's why I chose a hotel with breakfast included so I wouldn't waste time going out looking for a place to have breakfast. They should not offer breakfast on their website because they deceive people It's not like other places where at they offer egg or fruit The hotel is very old and it shows in everything I will never stay in a hotel from this franchise again. It was the first and last time
Stayed 1 night in Nov 2024

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I literally checked in and checked out immediately There was hair in the bed stains on the pillows and a nasty odor in the room and mold on the ceiling I will not be back
Stayed 1 night in Nov 2024

10/10 Excellent

Daiyontrae

Stayed 1 night in Oct 2024

8/10 Good

Kerry

Liked: Cleanliness
Disliked: Amenities
Was initially given a room that had been blocked for cleaning. Manager resolved issue quickly. Room was nice, beds comfy. My room was in front of building, right next to Highway so a bit noisy. Breakfast was basically nonexistent; waffles not available o y a few pieces of bread for toast and 2 types of cereal.
Stayed 1 night in Nov 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Very good weekend
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary, Chesapeake Beach

Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice location parking is tight especially on weekends when club is packed other than that a good stay..
Stayed 1 night in Oct 2024

8/10 Good

Venice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never heard of this place and it was a pleasure.
Stayed 1 night in Oct 2024

6/10 Okay

Dorothy

Stayed 2 nights in Oct 2024

2/10 Terrible

Shavaun

Stayed 2 nights in Sep 2024

8/10 Good

Lisa m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay
No ice machine, breakfast was not even there. The check in smelled so bad of incense that it almost made me sick. The furniture was all scratched up. The faucet at our sink was leaking.
Stayed 1 night in Oct 2024

4/10 Poor

shantel

Disliked: Property conditions & facilities
Very loud and it wasn’t a family oriented hotel at all
Stayed 1 night in Oct 2024

8/10 Good

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Nice club spot down stairs
Stayed 2 nights in Sep 2024

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Savage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property Was Great Have A Outdoor Bar & Nice Little Area For Parties
Stayed 1 night in Sep 2024

2/10 Terrible

Riazuddin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
/a
Stayed 2 nights in Aug 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

mohan madhusudan

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The stay was definitely not worth the money. The place felt old and had a bad smell. The first room we were given reeked of cigarette smoke, even though we requested non-smoking. When we asked for a different room, the front desk gave us a non-smoking one, which was slightly better but still dark and dull. Since we checked in late, I requested a late checkout for 3 PM, and the staff member who assisted us initially assured us it was fine. However, the next day, a different staff member—who had just started his shift—called us and abruptly asked us to vacate the room immediately, without letting me explain the arrangement we had made. While I understand we were past the standard checkout time, this was due to the previous staff member’s approval. The way this situation was handled was completely unprofessional and showed a lack of concern for customer service. Besides the poor service, the rooms were outdated and musty, making for an unpleasant stay. The only positive was the well-maintained outdoor space, which looked nice. The breakfast was average, with the usual basic items. Overall, for the $119 we paid, the stay was far from worth it, and I wouldn’t recommend this place.
Stayed 1 night in Sep 2024

2/10 Terrible

krystal

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This property deserves zero stars, they gave us a room that was supposed to be non-smoking and it was like a chimney. The bed was broken so they change the room, the sheets were badly stained and the towels also stained and should be thrown out. This place is unsanitary and is one of the worse hotels I have ever stayed at in windsor. Extremely filthy.
Stayed 1 night in Aug 2024

6/10 Okay

James

Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The common areas were extremely loud well past reasonable hours.
Stayed 1 night in Aug 2024