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Hyatt Regency Baltimore Inner Harbor

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Baltimore Inner Harbor

Rooftop terrace
Lobby
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Exterior
Room, 2 Double Beds, Harbour View

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
300 Light Street, Baltimore, MD, 21202
  • Baltimore Convention Center
    4 min walk
  • Bistro 300
    1 min walk
  • Convention Center Station
    8 min walk
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    15 min drive

Room options

View all photos for Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Double Beds (High Floor)

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, in-room safe

Standard Room, 1 Queen Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed (High Floor)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbour View

View from room

Room, 1 King Bed, Harbour View

  • 23 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Accessible, Bathtub

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Double Beds, Accessible, Bathtub

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Guest Room, Standard Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe

Guest Room, Standard Room, 2 Double Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Accessible (Shower)

  • 24.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Shower)

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 Queen Bed, Accessible (Shower)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible (Shower)

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Double Beds, Accessible (Shower)

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Harbour View

View from room

Room, 2 Double Beds, Harbour View

  • 24 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Harbour View

View from room

Room, 1 Queen Bed, Harbour View

  • 23 sq m
  • Harbor view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Harbour View (High Floor)

View from room

Room, 1 Queen Bed, Harbour View (High Floor)

  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Guest Room, Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe

Guest Room, Room, 1 King Bed

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 Queen Bed (High Floor)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Room, 1 King Bed, Harbour View (High Floor)

View from room

Room, 1 King Bed, Harbour View (High Floor)

  • 23 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Harbour View (High Floor)

View from room

Room, 2 Double Beds, Harbour View (High Floor)

  • 24 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Renaissance Baltimore Harborplace Hotel

Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (2148)
The price is €152
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Renaissance Baltimore Harborplace Hotel

About this property

Hyatt Regency Baltimore Inner Harbor

Eco-certified Baltimore hotel connected to the convention center, steps from Charm'tastic Mile
A restaurant, a 24-hour health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Hyatt Regency Baltimore Inner Harbor offers 488 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 65-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Baltimore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Hyatt Regency Baltimore Inner Harbor's great location. During your stay, you'll be connected to the convention center, and just a quick walk from National Aquarium in Baltimore. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the pool
  • Steps from Charm'tastic Mile and 4 minutes by foot from Baltimore Convention Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Hyatt Regency Baltimore Inner Harbor offers its guests a 24-hour health club and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the eco-certified Hyatt Regency Baltimore Inner Harbor. Parking is available for a fee.

This 4-star Baltimore hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Bistro 300 - This restaurant serves breakfast only.
Market - This café serves breakfast, lunch, dinner, and light fare. Open daily.
Bistro Bar - This bar serves dinner and light fare. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 32 per day; includes in/out privileges)
  • Covered valet parking on site (USD 42 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:30 AM: USD 10-30 for adults and USD 10-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Restaurants on site

  • Bistro 300
  • Market
  • Bistro Bar

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • High chair
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lever door handles
  • Phone accessibility kit
  • Step-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 65-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75 per day.
  • Cribs (infant beds) are available for USD 50 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Covered self parking fee: USD 32 per day (in/out privileges)
  • Covered valet parking fee: USD 42 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: USD 50 per night
  • Rollaway bed fee: USD 75 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Baltimore Hyatt
Baltimore Hyatt Regency
Baltimore Regency Hyatt
Hyatt Baltimore
Hyatt Regency Baltimore
Hyatt Regency Hotel Baltimore
Regency Baltimore
Regency Hyatt Baltimore
Hyatt Regency Baltimore Hotel Baltimore
Hyatt Regency Baltimore Inner Harbor Hotel
Hyatt Regency Baltimore Inner Harbor
Hyatt Regency Baltimore Inner Harbor Hotel
Hyatt Regency Baltimore Inner Harbor Baltimore
Hyatt Regency Baltimore Inner Harbor Hotel Baltimore

Hyatt Regency Baltimore Inner Harbor Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 852 out of 1626 reviews" "
Rating 8 - Good. 351 out of 1626 reviews" "
Rating 6 - Okay. 198 out of 1626 reviews" "
Rating 4 - Poor. 123 out of 1626 reviews" "
Rating 2 - Terrible. 102 out of 1626 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jenilee

Stayed 1 night in Sep 2024

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Clean and well supplied. Keurig works and the little packages with the sugar and powdered creamer have enough in them to actually get a decent first morning coffee. Location obviously is great. Walking distance to everything. The breakfast buffet at Bistro 300 was good. Plenty of fresh bread and English muffins that you toast yourself. The scrambled eggs actually looked and tasted good and they have some shredded cheddar cheese there and some ketchup if you like. The sliced potatoes with onions were very good. Bacon and 2 types of sausage were great and they had French toast. Fresh fruit was good, especially the strawberries which were very nice with a creamy maybe yogurt to put on them. Plenty of pastry as well. Staff is friendly and helpful. I would definitely stay here again. The TV is huge and says that it has a Chromecast, which I thought would be great to look at the pictures and videos that I had taken with my phone but it didn't work. One thing... The door makes a clicking noise just randomly. I thought maybe someone tried the handle the first time it happened. Just a single click, randomly every now and then. Makes me think maybe it happens when the elevator doors open and the air changes or something. It didn't really bother me but I was traveling alone. It would have drove my wife crazy lol. Overall, I had a very good experience here
Stayed 1 night in Sep 2024

10/10 Excellent

essence

Stayed 1 night in Sep 2024

4/10 Poor

Gloria, Henderson

After an all night flight we were told we would be charged a fee for an early check-in. Very rare that a hotel charges for early check-in especially when we had only 20 mins longer to wait. very disappointed from then on.
Stayed 3 nights in Sep 2024

8/10 Good

Daniel

Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Please note when the pool closes for the season. The main reason for booking this location was for the use of a pool.
Stayed 2 nights in Sep 2024

8/10 Good

lois a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilets could be upgraded! Otherwise, nice job.
Stayed 1 night in Sep 2024

6/10 Okay

Free, Hillsborough

Liked: Staff & service
The staff were great especially since it was very busy weekend. But the hotel could use some upgrades & my room had a mildew smell.
Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baltimore visit
I rhought the hotel was great and in a good location. The 3rd floor garage connects to the inner harbor which was convient. It was a short walk to Camden Yards. Hotel staff was friendly. The beds were fabulous!
Stayed 2 nights in Sep 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they would’ve had a coffee station in the lobby or that the Starbucks would’ve had muffins or danish for a light breakfast. Also, the room temperature fluctuated all night and the faucets in the bathroom need replaced. They are very hard to use.
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Stayed 3 nights in Sep 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service
My room had a wonderful view of the harbor. The room could use some updating though. I would stay there again either way.. I felt very safe and it was a convenient location.
Stayed 2 nights in Sep 2024

8/10 Good

Sarah

Travelled with group
Liked: Staff & service, room comfort
Room not ready until 5:00 pm
Check in time was 4:00. We arrived at 3:30, were, “put in the cue,” and told we’d receive a text message when our room was ready. We checked back in person at 4:45 and were told our room was still not ready. We said that wasn’t acceptable, as we were watching lots of folks receive room keys, including our friends, who had arrived with us and were given keys at 3:30 (they were also offered a late check out). The receptionist left to talk to someone for about 10 minutes, then gave us a room. It seemed like it had been quickly cleaned: there was dental floss on the floor and the bottom sheet was not tucked in. Still we were happy to have a relatively spacious and comfortable place with a nice view of the harbor to rest in for a bit before walking to the baseball game. The bed and pillows were extremely comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
fine but the pool was closed
Stayed 1 night in Sep 2024

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay in f headed to a baseball game.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was amazing! The staff was so friendly and the breakfast was delicious. The staff goes out of the way to make sure your stay is exceptional.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice place convenient to everything including stadiums
Stayed 2 nights in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, had some issues checking in where key cards didn’t work, and when we got them working our room was already occupied. Toilet was weird, it was an industrial/commercial toilet.
Stayed 1 night in Sep 2024

4/10 Poor

Kevin

Travelled with family
Disliked: Staff & service, property conditions & facilities
Helpless in Baltimore
After dropping my daughter at university in Washington DC, my son and I made an overnight stop in Baltimore to catch an Orioles game at Camden Yard. That part of the trip was quite enjoyable. When we checked in the folks at the front desk were quite good. One person seemed to be a veteran and the other possibly new as she needed a good deal of assistance from the seasoned worker. Despite answering questions frequently from her coworker she was quite fast in checking us in and getting us to our rooms quickly. The room had a musty Odor and everything inside was quite aged. Bathroom was small and there was no tissue. I called and politely asked for some and no one came. I called back 2’hours later and then someone brought toilet paper to door. I apologized and said I needed tissue as my son and I both seemed to have allergies and possibly a cold. I was told I should have asked to Kleenex and said to myself that’s a brand not a description but whatever, he brought back some Kleenex on next trip. Unfortunately on walk to Camden yard, I clumsily fell and tripped over curb and scratched up arm, knee, and rib,slight meniscussprain.brushed off, we continued our short walk to the ballpark. When I arrived I was bleeding from arm, and the great people First Aid, cleaned it up for me. I got back to hotel and realized my knee had been hurt badly needed a few first aid items or even scotch tape to hold bandage. Was told there was none and her only interest was prepping decks for morningsad!
Stayed 1 night in Aug 2024

10/10 Excellent

Alyssa

Stayed 1 night in Sep 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After a rocky check in process, this property was great for our short trip to Baltimore for an event at Camden Yards. Our room wasn’t ready when we got there, and the pleasant staff members had no idea when we might expect to check in. They said we would receive a text when the room was ready. After an hour without a text, we decided to follow up in person. It took a little while longer, but I’m not sure when we would have gotten into a room if we hadn’t persisted. The hotel was very convenient to Camden Yards. The room was quiet and comfortable, and had a nice Harbor View. The staff members we interacted with at the front desk were pleasant, but it would be helpful if they could give guests a better idea of when their rooms might be ready.
Stayed 1 night in Sep 2024

8/10 Good

Andrea, Lorton

The property is large and busy and seems to be understaffed. Checking in took more time than it should. Only 2 of the 4 elevators seemed to be working so sometimes we had to wait over 10 minutes for an elevator. The property is well located and the staff was friendly
Stayed 1 night in Sep 2024