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Craig's Royal Hotel

4.0 star property

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Photo gallery for Craig's Royal Hotel

Lobby sitting area
Lobby
Royal Room, 1 King Bed
Royal Suite, 1 King Bed, Balcony | Living area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Air conditioning

Explore the area

Map
10 Lydiard St South, Ballarat, VIC, VIC3350
  • Her Majesty's Theatre
    ‪1 min walk‬
  • Ballarat Town Hall
    ‪2 min walk‬
  • Art Gallery of Ballarat
    ‪3 min walk‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Royal Suite, 1 King Bed, Balcony

Royal Suite, 1 King Bed, Balcony

Royal Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room, 1 King Bed

Royal Room, 1 King Bed

Royal Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • 4 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Craig's Royal Hotel

Hotel with bars, near Sovereign Hill
This smoke-free hotel features a restaurant, 2 bars/lounges, and a conference center. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and conference space are onsite. Housekeeping is available on request.
Craig's Royal Hotel offers 41 accommodations with iPod docking stations and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This Ballarat hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Craig's Royal Hotel. During your stay, you're just a quick walk from Her Majesty's Theatre. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy local and international cuisine while dining at The Gallery Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Her Majesty's Theatre and Ballarat Town Hall
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Craig's Royal Hotel. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Ballarat hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Gallery Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Craigs Cafe and Larder - This coffee shop serves brunch and light fare.
Foyer Lounge - Onsite bar.
Craigs Bar - Onsite bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (AUD 10 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: AUD 15-100 for adults and AUD 15-100 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • The Gallery Restaurant
  • Craigs Cafe and Larder
  • Foyer Lounge
  • Craigs Bar

Family friendly

  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • iPod dock
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 100 for adults, and AUD 15 to 100 for children
  • Uncovered self parking fee: AUD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Craig's Hotel
Craig's Royal Hotel Ballarat Central
Craig's Royal Ballarat
Craig's Royal Hotel
Craig's Royal Hotel Ballarat
Craig's Royal Hotel Ballarat, Victoria
Craig's Royal Hotel Hotel
Craig's Royal Hotel Ballarat
Craig's Royal Hotel Hotel Ballarat

Craig's Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 409 out of 612 reviews
Rating 8 - Good. 132 out of 612 reviews
Rating 6 - Okay. 45 out of 612 reviews
Rating 4 - Poor. 15 out of 612 reviews
Rating 2 - Terrible. 11 out of 612 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carol, Hawthorne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful heritage hotel, exquisitely restored. A wonderful night spent in a Jane Austen era room. Just perfect!
Stayed 1 night in Dec 2024

10/10 Excellent

Simiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Hotel.
Craig's Royal Hotel is a lovely old building with a lot of history. I particularly enjoyed the old fashion lift which I've never seen outside of old movies. The staff were wonderful, the snack bar being open late is a life saver for musicians or anyone who is going to be out late, it's not quite like getting a full meal but at least it's some nice, hot food. My room was small but cozy, perfect for what I needed. My only issues were that the cord on the kettle was barely long enough to reach the plug from the table that it was sitting on and there were some cobwebs on the side of the wardrobe facing the bathroom door, a very small amount in a spot that would be easy to miss when dusting so it wasn't worth complaining about and I'd say that most guests probably wouldn't even have noticed. I'm only mentioning it here because a review does call for such things. But that's really my only criticism, everything else was great. Maybe they could include breakfast in the price of the stay, but that's not a big deal as the breakfast menu is fairly reasonably priced anyway.
Stayed 1 night in Nov 2024

6/10 Okay

Peter

Travelled with family
Disliked: Staff & service
Hotel seemed understaffed, ordered a coffee the staff member who was making it was both serving other guests both at the bar and handling check ins. Meals very ordinary. The craigs used to be one of the best in Victoria, sadly since its changed hands its gone down hill.
Stayed 1 night in Nov 2024

10/10 Excellent

Graeme

Stayed 2 nights in Oct 2024

2/10 Terrible

Jiri

Stayed 1 night in Oct 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Although we enjoyed our stay and the reception staff were very helpful and I thoroughly enjoyed the spa bath, there were issues,there was dust throughout the property,carpets in the main area were actually threadbare! and I don’t think the mattress had been changed since Prince Albert stayed there since it sagged badly in the middle! Such a shame as overall it’s a lovely hotel.
Stayed 4 nights in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Justin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid for the best room with a spa bath and balcony, spa bath was dirty and didnt work & balcony was shared with a second room where an angry woman yelled at us for walking out onto it (why would you not put a divider?)
Stayed 1 night in Nov 2024

10/10 Excellent

Iain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like stepping back into living history, an amazing place to stay.
Stayed 1 night in Nov 2024

8/10 Good

Jon, West Footscray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute charm of the hotel negates and negatives. For me the hotel is getting a little old, aircon quite tired, bed needing tightening up, never the less I continue to stay at Craigs. It's wonderful.
Stayed 1 night in Nov 2024

6/10 Okay

Zhaolin

Disliked: Staff & service, amenities, property conditions & facilities
The hot water in the show keeps playing up, sometimes hot, sometimes cold; there was a time I was washing my hair, and suddenly, the water became cold. I told reception, and they said they would have a plumber to have a look in the future.....Not a very good experience
Stayed 2 nights in Oct 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing example of gold rush opulence well preserved to keep its essence but with all the mod cons. Was delighted to see a working lift with manual doors!
Stayed 1 night in Oct 2024

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2024

10/10 Excellent

Xintong

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and classy
Stayed 3 nights in Oct 2024

6/10 Okay

S

Stayed 2 nights in Oct 2024

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic accommodation, decorated in old world charm. In walking distance to restaurants and shopping center. Staff are very welcoming, friendly and helpful.
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Missed the mark
Had to find a suitable hotel for a weekend speaking engagement in Ballarat. Hotel is ageing for sure but was ok. Car park entry is very difficult and staff were all confused as to how to enter. I was locked out on Saturday night after 10pm. Had to exit through roller door and walk all the way to front of hotel to access. Crazy! Also the biggest issue was music playing all the time... all night. No one knew anything about it. Shocking and very disruptive. Staff seemed untrained and very young to be managing a hotel. Same guy was on front desk and making coffee for brekky. No water at the table.. simple things missing. Eggs overcooked.. bacon dry and not cooked fresh...wouldn't recommend staying here. Such a shame for an iconic place.
Stayed 2 nights in Oct 2024

8/10 Good

Robyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Charming, comfortable and close to art galleries and shops.
Stayed 1 night in Oct 2024

10/10 Excellent

geoffrey

Liked: Cleanliness, property conditions & facilities
hhh
Stayed 1 night in Oct 2024

6/10 Okay

maggie

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated
Beautiful building but Rooms need updating, no shower door (water went everywhere), toilet seat all cracked, central heating / aircon (poor), window didn’t open in bathroom, fridge very unpractical (no freezer), pack your own pillow if you need any substance (so thin).
Stayed 2 nights in Oct 2024